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Technical Customer Service Associate Jobs in Florida

Venteck Limited Inc

Technical Customer Service

Boca Raton, FL · On-site

$15 - $25/hr (+ commission)

Associate degree, technical diploma, industry certification, or equivalent practical experience ... Customer-service oriented. * Technically curious. * A strong analytical problem solver. * An active ...

Venteck Limited Inc

Technical Customer Service

Boca Raton, FL · On-site

$15 - $25/hr (+ commission)

Associate degree, technical diploma, industry certification, or equivalent practical experience ... Customer-service oriented. * Technically curious. * A strong analytical problem solver. * An active ...

Raising Cane's

Customer Service Associate

Orlando, FL · On-site

$15.75/hr

Customer Service Associate Starting hiring pay at: $15.75 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main ...

ATCO, Inc.

CUSTOMER SERVICE ASSOCIATE

Bradenton, FL · On-site

$13 - $14/hr

The Customer Service Associate provides efficient, and courteous customer service, follows all company policies and procedures according to handbook, and sells products to individuals in a high ...

Raising Cane's

Customer Service Associate

Orlando, FL · On-site

$15.75/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Orlando, FL · On-site

$15.75/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Orlando, FL · On-site

$15.75/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

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How much do technical customer service associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for technical customer service associate in Florida is $12.81, according to ZipRecruiter salary data. Most workers in this role earn between $10.43 and $14.38 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Technical Customer Service jobs in Florida?

The most popular types of Technical Customer Service jobs in Florida are:

Technical Customer Service Associate jobs near you
Infographic showing various Technical Customer Service Associate job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $26,639 per year, or $12.8 per hour.

Technical Customer Service Representative

Homestead, FL • On-site

Q-Lab Corporation
Industrial Machinery Manufacturing • 51 - 200 employees
Learn more about Q-Lab Corporationexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Description


Q-Lab Corporation is currently seeking a Technical Customer Service Representative to join our Testing Services team in Homestead, FL. Reporting to the Global Test Services Inside Sales Leader, this role will provide technical education on Q-Lab's outdoor weathering/corrosion testing services including testing plan support, continuous client contact during testing, and creation of cost proposals. This position will be responsible for providing education on Q-Lab's services and determining the best course of action to match customer needs.


This position is fully on-site and can be located at our Homestead, FL location or at our HQ in Westlake, OH. 



Responsibilities:

  • Provide customer education on Q-Lab's services by phone or e-mail and determine best course of action to match customer needs
  • Provide technical expertise to customers on weathering/corrosion testing plans and provide continuous ongoing client contact during testing services along with documentation of all customer contact
  • Discuss requests with the Inside Sales Leader to review project feasibility
  • Review testing standards and engineering drawings
  • Create proposals for testing at all Q-Lab testing locations and follow up on cost estimates or tests requested but not received
  • Attend trade shows to represent Q-Lab and host in-person tours at Q-Lab Florida


Required Skills/Experience:

  • Minimum Associate's degree in a science field (Biology, Chemistry, Physics, etc.) 
  • Minimum 3 years of customer service experience, including heavy written correspondence
  • Must be able to explain technical concepts at a variety of levels (technical to non-technical)
  • Computer literacy and good working knowledge of MS Word and Excel
  • Ability to communicate effectively in English, both written and verbal. Must be detailed in documentation
  • Fair grasp of algebra and geometry concepts
  • Business etiquette knowledge

Desired Skills/Experience:

  • 5 years customer service experience
  • Bachelor's degree, or greater, in a hard-science (Biology, Chemistry, Physics, etc.)
  • Experience in a test or manufacturing lab
  • Experience with national and international standards (ASTM, ISO, DIN, etc.)

Who We Are:


Q-Lab Corporation is a global leader in providing material durability testing products. Since 1956, we have designed and manufactured laboratory test products such as weathering testers, light stability testers and corrosion testers. We also perform weathering and corrosion testing services, including both laboratory and natural exposure tests. We maintain a global presence with testing facilities located in the US and sales and distribution facilities located in England, Germany and China. Our world-class corporate headquarters and manufacturing facility are located in Westlake, Ohio.

We Offer:

  • A proven track record of success.
  • Excellent compensation package including year-end bonus and company-funded retirement plan.
  • Comprehensive benefits: Health, Vision, Dental, Disability and Life.
  • Generous Paid Time Off, and Holidays.
  • Fun, friendly working atmosphere!

Q-Lab does not accept unsolicited contact from recruitment agencies. Please view our policy here.

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