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Technical Communications Manager Jobs in Rochester, NY

Partner with sales, service, warranty, and product management teams to support customer success ... Excellent customer service and communication skills * Strong problem-solving and troubleshooting ...

Technical Service Advisor

Rochester, NY · On-site

$112K - $112K/yr

Partner with sales, service, warranty, and product management teams to support customer success ... Excellent customer service and communication skills * Strong problem-solving and troubleshooting ...

Showing results 21-40

Technical Communications Manager information

See Rochester, NY salary details

$50.3K

$150.3K

$190.9K

How much do technical communications manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for technical communications manager in Rochester, NY is $150,257.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,900.00 and $178,600.00 per year, depending on experience, location, and employer.

What does a technical communications manager do?

A Technical Communications Manager oversees the creation and delivery of technical documents, manuals, and other communication materials that explain complex information in a clear and accessible way. They manage teams of technical writers, editors, and content developers, ensuring that all documentation meets quality standards and aligns with organizational goals. Additionally, they collaborate with engineers, product managers, and other stakeholders to gather information and ensure accuracy. Their role is crucial in helping users and employees understand technical products, systems, or services.

What are the key skills and qualifications needed to thrive as a technical communications manager?

To thrive as a Technical Communications Manager, you need expertise in technical writing, project management, and a solid understanding of the relevant industry, usually backed by a degree in communications, English, or a related field. Familiarity with documentation tools like MadCap Flare, Adobe FrameMaker, and content management systems, as well as certifications such as CPTC, is highly valuable. Exceptional leadership, collaboration, and interpersonal skills set top performers apart by enabling them to manage teams and bridge gaps between technical and non-technical stakeholders. These skills and qualities are crucial for producing clear, accurate documentation and ensuring consistent messaging across complex technical projects.

How does a technical communications manager typically collaborate with engineering and product teams?

Technical Communications Managers work closely with engineering and product teams to gather accurate technical information and ensure documentation aligns with product releases. They often attend cross-functional meetings, translate complex technical concepts into user-friendly content, and coordinate review cycles with subject matter experts. Building strong relationships with these teams is key to creating clear, timely, and effective documentation. This collaboration also helps Technical Communications Managers anticipate upcoming changes and proactively update resources for end-users.

What is the difference between Technical Communications Manager vs Technical Writer?

AspectTechnical Communications ManagerTechnical Writer
CredentialsBachelor's degree in Communications, Technical Writing, or related field; often with project management experienceBachelor's degree in English, Communications, or related field; certifications like STC are common
Work EnvironmentLeads teams, manages communication projects, collaborates with multiple departmentsCreates technical documents, manuals, and guides independently or in small teams
Industry UsageUsed across tech, manufacturing, and engineering companies for overseeing documentation teamsCommonly employed in software, engineering, and technical fields for producing documentation

The Technical Communications Manager oversees documentation teams and manages communication projects, while the Technical Writer focuses on creating technical content. Both roles require strong writing skills and technical knowledge, but the manager has additional responsibilities in leadership and project management.

What are popular job titles related to Technical Communications Manager jobs in Rochester, NY?

For Technical Communications Manager jobs in Rochester, NY, the most frequently searched job titles are:

What cities near Rochester, NY are hiring for Technical Communications Manager jobs?

Cities near Rochester, NY with the most Technical Communications Manager job openings:

Technical Manager - Software Engineering

Harris Corporation

Rochester, NY • On-site

Other

Medical, Retirement, PTO

Posted 24 days ago


Key responsibilities

  • Lead and direct a team of 15-25 software engineers to develop complex engineering solutions.

  • Provide technical guidance, oversight, and leadership throughout the software development lifecycle, including architecture, design, implementation, testing, and integration.

  • Manage program performance, staffing, budgets, and ensure technical strategy is implemented effectively.


Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

81st of 247 rated software companies


Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Technical Manager - Software Engineering
Job Code: 40839
Job Location: Rochester, New York
Job Schedule: 9/80 (Every Other Friday Off!)
Job Description:
The Technical Manager - Software Engineering leads and directs a team 15-25 software engineers of various levels of experience to develop complex engineering solutions. Must possess extensive knowledge of Software Engineering and associated principles of Software Development and Software Test. Provides technical guidance and leadership to subordinate engineers. Maintains proper staffing levels and expertise to meet business objectives. Develops and conducts programs in accordance with company's policies, priorities and budget constraints. Contributes directly to program performance leveraging technical expertise and experience to software solution architecture, design, implementation, test, integration and sustainment. Leads root cause corrective action investigations, provides independent review team perspectives, participates in non-advocate reviews. Manages and/or develops budgets for assigned function or department, including operating requirements, training, equipment and material purchases. Provides technical oversight and assistance to other departments as required.
Makes significant improvements in processes, systems, or products. Manages the implementation of the Software technical strategy and establishes short-term operational plans with measurable contribution to function/area results. Meets functional requirements of staffing, training, talent development, engagement, retention and overall management of the department. Responsible for the technical execution, staffing, and oversight of all programs/projects assigned to the organizational unit. Acts as an advisor to subordinate staff members to meet schedules, resolve technical or operational problems.
Exerts influence in the development of overall objectives and short-term operational plans of the organization. Frequently contacts with equivalent level managers, customer representatives concerning projects, operational decisions, scheduling requirements, contractual clarifications, and talent development. Works to influence others to accept job function's views or practices and agree/accept new concepts, practices, and approaches. Requires ability to communicate with executive leadership regarding matters of significant importance to the organization.
Works with Business Development, Program Management, and Business Leadership to provide input for Strategic Planning, Research and Development Planning, and Inter-Corporation Resource Sharing. Stays abreast of state-of-the-art technology; identifies disruptive or emerging technology trends for inclusion in Internal Research and Development or pursuit/program engineering change proposal opportunities. Ability to enable teams to resolve issues across programs, drive innovative solutions, solve execution and technical challenges on time and within budget.
Essential Functions:
Lead an embedded software team to meet customer requirements within allocated cost/scope/schedule commitments.
Participate in architecture, design, and code reviews.
Collaborate with other engineers to develop reliable solutions.
Observe Agile software development and engineering processes.
Provide software support for units under test to on-orbit assets.
Communicate with leadership on status, issues, milestones, and successes.
Strong technical skillset, able to contribute to requirements analysis, design, code and unit test, integration and test, and requirements sell-off.
These positions requires you to obtain a DOD Secret Clearance, which requires ship.
Experience leading/managing technical programs
Qualifications:
Bachelor's Degree and minimum 9 years prior related experience, including substantial embedded software background.. Graduate Degree with a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience.
3 years of experience with management and leadership background with experience leading full software lifecycle development, including: executing performance appraisals, managing staffing allocation, software process leadership (CMMI), and career development.
5 years of experience with Software Development methodologies like Agile/Scrum, Agile/SAFe, Waterfall, and TDD
5 years of experience with DevOps and a proven track record leading teams to leverage CI/CD pipeline
8 years of experience leading Software Development through various phases (Design, Coding, Integration, Deployment, Sustainment)
Ability to acquire Secret Clearance
Preferred Additional Skills:
Experience as a Lead SW Engineer or Subject Matter Expert on a product development effort
Minimum of 8 years of software development experience with OOD, UML, C/C++, Java, and Web Development
Experience developing or leading Enterprise Software Systems with high availability requirements
Experience with Cloud development and related technologies, like Containers and Cloud Services, and understanding of Cloud Service Models like IaaS, SaaS and PaaS
Experience with ground based command, control, and communications for space based systems.
Ability to clearly and succinctly convey information and ideas, including strong executive communication and presentation skills
High expectations for continuous improvement and sustained excellence for self and team members - Lean Six Sigma, data-based decision making, SW performance metrics.
Knowledge of EVMS, prior experience with Control Account Management (CAM)
Certified SCRUM Master, Product Owner, Release Train Engineer or Coach
In compliance with pay transparency requirements, the salary range for this role in New York is $117,000 - $218,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.
#LI-ZB1
L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish . For information regarding your Right To Work, please click here for English or Spanish .

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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

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