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Technical Communications Manager Jobs in Rochester, NY

Technical Service Advisor

Rochester, NY · On-site

$112K - $112K/yr

Partner with sales, service, warranty, and product management teams to support customer success ... Excellent customer service and communication skills * Strong problem-solving and troubleshooting ...

Partner with sales, service, warranty, and product management teams to support customer success ... Excellent customer service and communication skills * Strong problem-solving and troubleshooting ...

Service Technical Trainer

Victor, NY · On-site

$31.25 - $41.50/hr

... and subsequent communication related to Canadian positions may show the ELS name. You may be ... Manage training budget (travel and accommodations) per job order, ensure set targets are achieved.

Service Technical Trainer

Victor, NY

$31.25 - $41.50/hr

... and subsequent communication related to Canadian positions may show the ELS name. You may be ... Manage training budget (travel and accommodations) per job order, ensure set targets are achieved.

This person will directly report to the NOC Manager and will interface with the other work groups ... Excellent interpersonal, relationship, and communication skills (written and oral). Understanding ...

This person will directly report to the NOC Manager and will interface with the other work groups ... Excellent interpersonal, relationship, and communication skills (written and oral). Understanding ...

Showing results 21-40

Technical Communications Manager information

See Rochester, NY salary details

$50.3K

$150.3K

$190.9K

How much do technical communications manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for technical communications manager in Rochester, NY is $150,257.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,900.00 and $178,600.00 per year, depending on experience, location, and employer.

What is the difference between Technical Communications Manager vs Technical Writer?

AspectTechnical Communications ManagerTechnical Writer
CredentialsBachelor's degree in Communications, Technical Writing, or related field; often with project management experienceBachelor's degree in English, Communications, or related field; certifications like STC are common
Work EnvironmentLeads teams, manages communication projects, collaborates with multiple departmentsCreates technical documents, manuals, and guides independently or in small teams
Industry UsageUsed across tech, manufacturing, and engineering companies for overseeing documentation teamsCommonly employed in software, engineering, and technical fields for producing documentation

The Technical Communications Manager oversees documentation teams and manages communication projects, while the Technical Writer focuses on creating technical content. Both roles require strong writing skills and technical knowledge, but the manager has additional responsibilities in leadership and project management.

What are the key skills and qualifications needed to thrive as a technical communications manager?

To thrive as a Technical Communications Manager, you need expertise in technical writing, project management, and a solid understanding of the relevant industry, usually backed by a degree in communications, English, or a related field. Familiarity with documentation tools like MadCap Flare, Adobe FrameMaker, and content management systems, as well as certifications such as CPTC, is highly valuable. Exceptional leadership, collaboration, and interpersonal skills set top performers apart by enabling them to manage teams and bridge gaps between technical and non-technical stakeholders. These skills and qualities are crucial for producing clear, accurate documentation and ensuring consistent messaging across complex technical projects.

What can I do with a technical communications manager degree?

A degree in technical communications management prepares individuals to oversee the creation and delivery of technical information, such as manuals, documentation, and training materials. Graduates can work as technical writers, documentation managers, or communication specialists in industries like technology, engineering, and healthcare, often utilizing tools like Adobe FrameMaker or MadCap Flare and requiring strong writing, editing, and project management skills.

What does a technical communications manager do?

A Technical Communications Manager oversees the creation and delivery of technical documents, manuals, and other communication materials that explain complex information in a clear and accessible way. They manage teams of technical writers, editors, and content developers, ensuring that all documentation meets quality standards and aligns with organizational goals. Additionally, they collaborate with engineers, product managers, and other stakeholders to gather information and ensure accuracy. Their role is crucial in helping users and employees understand technical products, systems, or services.

How does a technical communications manager typically collaborate with engineering and product teams?

Technical Communications Managers work closely with engineering and product teams to gather accurate technical information and ensure documentation aligns with product releases. They often attend cross-functional meetings, translate complex technical concepts into user-friendly content, and coordinate review cycles with subject matter experts. Building strong relationships with these teams is key to creating clear, timely, and effective documentation. This collaboration also helps Technical Communications Managers anticipate upcoming changes and proactively update resources for end-users.

What degree do you need to be a technical communications manager?

A technical communications manager typically holds a bachelor's degree in fields such as technical communication, English, journalism, or a related discipline. Some roles may prefer or require a master's degree or professional certifications in technical writing or communication tools. Strong writing skills, familiarity with content management systems, and technical knowledge are also important for this role.

What are popular job titles related to Technical Communications Manager jobs in Rochester, NY?

For Technical Communications Manager jobs in Rochester, NY, the most frequently searched job titles are:

What cities near Rochester, NY are hiring for Technical Communications Manager jobs?

Cities near Rochester, NY with the most Technical Communications Manager job openings:

Technical Manager - Systems Engineering

Harris Corporation

Rochester, NY • On-site

Other

Medical, Retirement, PTO

Posted 3 days ago

New


Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

79th of 244 rated software companies


Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Technical Manager - Systems Engineering
Job Code: 42391
Job Location: Rochester, New York
Job Schedule: 9/80 (Every Other Friday Off!)
Job Description:
The Technical Manager - Systems Engineering provides technical and organizational leadership for the development, integration, and delivery of complex defense and aerospace systems. This role includes leadership of a team of Chief Systems Engineers who drive systems engineering activities across the full system lifecycle, from concept development and requirements definition through integration, verification, validation, production transition, and sustainment support. This hybrid management / practitioner role also includes practice as a Systems Engineer responsible for managing teams supporting mission-critical programs while ensuring alignment with customer needs, contractual obligations, airworthiness or mission assurance expectations, and organizational objectives. The ideal candidate brings strong people leadership, deep systems thinking, and demonstrated success leading multidisciplinary engineering efforts in a highly regulated aerospace and defense environment.
Essential Functions:
Lead, mentor, and develop a team of systems engineers supporting defense and aerospace programs, platforms, or technology initiatives.
Direct experience in a Lead systems engineer or Chief systems engineer role driving execution across the program lifecycle, including concept of operations, requirements analysis, system architecture, interface definition, integration, verification, validation, and operational support.
Ensure technical execution aligns with customer requirements, program cost and schedule constraints, mission performance objectives, and contract deliverables.
Oversee development and maintenance of system requirements, interface control documentation, verification traceability, and technical baselines.
Contribute directly to program performance leveraging technical expertise and experience to system architecture, design, implementation, test, integration and sustainment.
Lead root cause corrective action investigations, provides independent review team perspective, participate in non-advocate reviews.
Lead technical planning, risk management, trade studies, design decision support, and system-level problem resolution.
Support major program reviews and customer reviews, including SRR, PDR, CDR, TRR, PRR, and related milestone events.
Collaborate with program management, chief engineers, software, hardware, test, manufacturing, quality, supply chain, and field support teams to ensure integrated program execution.
Drive compliance with defense, aerospace, safety, quality, airworthiness, cybersecurity, and mission assurance requirements, as applicable.
Manage staffing, workload planning, performance management, employee development, and succession planning within the systems engineering organization.
Provide technical leadership for integration and test planning, requirements verification, anomaly resolution, and qualification activities.
Support proposal efforts, technical volume development, basis of estimate preparation, technology roadmaps, and capture activities for new business opportunities.
Identify and mitigate technical, programmatic, and integration risks across complex system-of-systems environments.
Promote continuous improvement in systems engineering processes, digital engineering practices, MBSE adoption, and technical rigor.
Serve as a key interface to customers, suppliers, subcontractors, and senior leadership on program status, technical issues, and strategic engineering matters.
Qualifications:
Bachelor's Degree with a minimum of 12 years of prior related experience. Graduate Degree with a minimum of 10 years of prior related experience. In lieu of a degree, minimum of 16 years of prior related experience.
9+ years of progressive engineering experience, including significant systems engineering experience in defense, aerospace, avionics, mission systems, C4ISR, weapons, space, radar, communications, or other complex regulated environments.
5+ years of leadership experience managing technical teams, engineering organizations, or major engineering work scopes.
Ability to obtain and a secret security clearance
Preferred Additional Skills:
Experience supporting space systems programs.
Master's degree in Systems Engineering, Aerospace Engineering, Engineering Management, or a related discipline.
Active security clearance.
Familiarity with model-based systems engineering tools and methods.
Experience with requirements and lifecycle management tools such as DOORS or similar platforms.
Knowledge of digital engineering, simulation, system modeling, and mission-level analysis approaches.
Experience with military standards, aerospace standards, mission assurance practices, and airworthiness or certification processes, as applicable.
INCOSE certification, PMP certification, or other relevant engineering leadership credentials.
Experience supporting competitive captures, proposal strategy, technical solution development, and customer briefings.
Understanding of cybersecurity, system safety, reliability, maintainability, and human systems integration considerations in defense systems.
Demonstrated success leading teams through complex integration, test, and fielding activities.
Ability to balance strategic technical leadership with day-to-day execution in a fast-paced, high-consequence environment.
Demonstrated experience applying systems engineering processes across the full lifecycle of complex aerospace or defense systems.
Experience with requirements decomposition, functional analysis, architecture development, interface management, integration, verification, validation, and configuration control.
Experience leading cross-functional engineering teams in a matrixed program environment.
Strong knowledge of DoD, aerospace, or other regulated development frameworks, technical review processes, and program execution disciplines.
Experience with technical risk management, failure analysis, root cause investigation, and corrective action planning.
Strong communication and presentation skills, with the ability to engage effectively with customers, program leadership, and executive stakeholders.
Familiarity with classified or export-controlled environments and the ability to work within those constraints.
In compliance with pay transparency requirements, the salary range for this role in New York is $133,000 - $247,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.
#LI-ZB1
L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish . For information regarding your Right To Work, please click here for English or Spanish .

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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

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