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Technical Analyst Jobs in Utah (NOW HIRING)

Bulletproof

Technical Analyst II

Salt Lake City, UT · On-site

$75K/yr

The Technical Analyst II is responsible for ensuring friendly and professional IT service delivery to all Bulletproof clients, helping Service Desk management to oversee the service delivered by Tier ...

Bulletproof

Technical Analyst II

Salt Lake City, UT · On-site

The Technical Analyst II is responsible for ensuring friendly and professional IT service delivery to all Bulletproof clients, helping Service Desk management to oversee the service delivered by Tier ...

Bulletproof

Technical Analyst II

Salt Lake City, UT · On-site

Position Summary The Technical Analyst II is responsible for ensuring friendly and professional IT service delivery to all Bulletproof clients, helping Service Desk management to oversee the service ...

Reckitt

Technical Analytical Assistant

Salt Lake City, UT · On-site

$36K - $42K/yr

About the role As a Technical Analytical Assistant, you will support laboratory testing, analytical method development, and product development projects for vitamin, mineral, and supplement (VMS ...

Navitas Semiconductor

The ideal candidate is a hands-on business systems analyst who bridges functional and technical needs across these platforms, translates business requirements into scalable system solutions, and ...

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Technical Analyst information

See Utah salary details

$32.3K

$80.8K

$129.7K

How much do technical analyst jobs pay per year?

As of Sep 15, 2026, the average yearly pay for technical analyst in Utah is $80,831.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,400.00 and $91,500.00 per year, depending on experience, location, and employer.

What is a technical analyst?

A technical analyst provides technical support concerning the computer systems and databases of a business. Typical job duties include implementing system upgrades, backing up data, testing computer systems, and performing maintenance. Technical analyst positions can also refer to a role played in financial institutions that research technical investment opportunities.

What does a technical analyst do?

A Technical Analyst is responsible for evaluating and interpreting technical data to support business decisions, often within IT or finance sectors. They analyze systems, processes, and workflows to identify areas for improvement and recommend solutions. Technical Analysts may also assist in implementing new technologies, troubleshooting technical issues, and ensuring that systems operate efficiently. Their work often bridges the gap between technical teams and business stakeholders.

How does a technical analyst typically interact with other departments within an organization?

Technical Analysts regularly collaborate with teams such as IT, operations, and business units to gather requirements, analyze data, and implement solutions that align with organizational goals. They often serve as a bridge between technical staff and non-technical stakeholders, translating business needs into actionable technical specifications. This cross-functional interaction is essential for ensuring that technology initiatives support broader business objectives and are implemented effectively. Being proactive in communication and building strong relationships across departments helps Technical Analysts drive successful projects and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a technical analyst, and why are they important?

To thrive as a Technical Analyst, you need strong analytical skills, a solid understanding of IT systems, and a relevant degree in computer science or a related field. Familiarity with data analysis tools (such as SQL, Excel, or Tableau), business intelligence platforms, and sometimes certifications like CompTIA or ITIL are typically required. Effective communication, problem-solving, and attention to detail are key soft skills that help bridge the gap between technical teams and business stakeholders. These abilities are crucial for accurately interpreting technical data, supporting decision-making processes, and ensuring technology solutions align with organizational goals.

What is the difference between Technical Analyst vs Business Analyst?

AspectTechnical AnalystBusiness Analyst
Required CredentialsTypically certifications like CompTIA, Cisco, or vendor-specific technical certificationsOften certifications like CBAP, PMI-PBA, or business analysis certifications
Work EnvironmentFocuses on IT systems, software, and hardware troubleshooting within technical teamsWorks with business stakeholders to identify needs and improve processes
Employer & Industry UsageCommon in IT, finance, and technology companiesPrevalent across various industries including finance, healthcare, and retail

While both roles involve analysis, Technical Analysts focus on technical systems and infrastructure, whereas Business Analysts concentrate on understanding business needs and translating them into technical solutions. The roles often collaborate but serve different primary functions within organizations.

More about Technical Analyst jobs

What are the most commonly searched types of Technical Analyst jobs in Utah?

The most popular types of Technical Analyst jobs in Utah are:

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For Technical Analyst jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Technical Analyst jobs in Utah look for?

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Technical Analyst jobs near you
Infographic showing various Technical Analyst job openings in Utah as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 82% Full Time, 13% Part Time, 2% Contract, and 1% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $80,831 per year, or $38.9 per hour.

Technical Analyst II

Salt Lake City, UT • On-site

Bulletproof
Software Development • 51 - 200 employees
Learn more about Bulletproofexternal

$75K/yr

Full-time

Medical, Dental, Vision

Posted 6 days ago

Job description

Bulletproof is an award-winning IT, security, and compliance partner helping organizations operate with confidence.
For more than 20 years, we've supported public and private sector organizations across North America and beyond with innovative, Microsoft-powered solutions that reduce risk, modernize environments, and drive real business outcomes.
What sets us apart is our ability to deliver from strategy to execution. Customers choose Bulletproof as their one partner across IT, security, compliance, and managed services -from 24/7 SOC operations and managed IT to cloud transformation, governance, and professional services.
Our impact is global, our work is industry-recognized, and our focus is practical, flexible solutions that work in the real world.
At Bulletproof, technology matters but people come first. Our vision is to serve, secure, and empower the world through people and technology, one customer at a time. When you join Bulletproof, you join a team that values ownership, innovation, and meaningful impact while giving you room to grow alongside leaders in the industry.
Position Summary:
The Technical Analyst II is responsible for ensuring friendly and professional IT service delivery to all Bulletproof clients, helping Service Desk management to oversee the service delivered by Tier 1 analysts as well as providing escalation support and directly assisting customers with more complex issues that cannot be resolved, in a timely manner, by Tier 1. This position will be responsible for troubleshooting major incidents in Bulletproof clients' network/server/virtual client environments, including occasional on-call or urgent after-hours response to client incidents.
Responsibilities:
  • Responds to issues escalated by Tier 1 in a timely fashion.
  • Corrects end user issues and escalates any issues that cannot be corrected promptly to the appropriate Knowledge Practice group.
  • Assists client IT personnel in client locations, resolving end user issues.
  • Performs limited installations and resolves support issues within LAN/WAN environments.
  • Maintains records, logs and reports of clients' assistance and troubleshooting requests.
  • Provides hands-on training, training materials and documentation for client equipment for employees when necessary.
  • Works with leadership in other Knowledge Practices and departments to build a strong understanding of business needs to identify and implement changes, modifications, or new systems and business applications.
  • Improves technical processes and evaluates interrelationships between systems, identifying how changes may affect a variety of systems within Bulletproof/client infrastructures.
  • Provides operational support of infrastructure assets including email systems, backup systems, Active Directory/user management, and new user PC/network set-ups, as well as managing Bulletproof's CSP, Knowledge Base, VoIP, and PSA solutions. This may involve solutions from all Bulletproof partners
  • Monitor and review IT system logs, server security and special services on servers; identifying errors and making modifications as needed.
  • Resolves issues within the network systems and infrastructure software. Must have the ability to assess a situation quickly and help arrive at the most beneficial resolution for all parties involved.
  • Maintains confidentiality about any information being processed, stored, or accessed, as required.
  • Responsible for upholding network and IT environment security measures set by client/Bulletproof policies.
  • Maintains knowledge of remote access products.
  • Responsible for attaining and maintaining strong technical knowledge of systems used and provided by Bulletproof (Microsoft 365/Azure, Windows, MacOS, Android &iOS,)
  • Responsible for assisting Service Desk management in the guidance and mentorship of Tier 1 analysts
  • Performs other duties as assigned by management.
  • Responsible for regular review of the Service Desk's IT service requests and incidents to ensure timely resolutions for Bulletproof's clients, as well as to identify and address any customer concerns around customer service, wait times, etc.

Required Education/Credentials/Qualifications:
  • A Bachelor's degree in a related technical discipline or a college certificate or diploma in information technology and/or have relevant experience and industry certification.
  • Solid working knowledge of Microsoft 365/Azure, Microsoft Windows and Microsoft Office programs is a requirement.
  • Excellent communication and interpersonal skills, exceptional telephone manners and a strong customer service orientation is essential.
  • Ability to work independently with minimal supervision while handling multiple tasks and changing priorities.
  • Familiarity with ITIL processes is an asset
  • Experience with Incident Management and/or Change Management are an asset.
  • Experience in a hosting environment is an asset.
  • Any certifications from Microsoft and Fortinet would be an asset.
  • A valid Driver's License would be an asset.

What's in it for you?
  • Favorable medical, dental, and vision plans
  • Company matched RRSP plan
  • Competitive pay and performance rewards program
  • Continuous education opportunities
  • Opportunities for career growth
  • Community involvement opportunities
  • Earn while you give back - enjoy paid access to volunteer time
  • Annual bonuses and a Service Award Bonus

Equal Opportunity Statement:
Bulletproof is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Bulletproof is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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