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Technical Accounts Manager Jobs in Georgia (NOW HIRING)

Varonis

Technical Account Manager

Atlanta, GA · Remote

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip ...

varonis

Technical Account Manager

Atlanta, GA · On-site

Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data ...

iboss

Technical Account Manager

Atlanta, GA · On-site

To learn more, visit The Technical Account Manager (TAM) will play an advisory role to customers, build long-term strategic relationships with customers and partners and have a mission of ensuring ...

QGenda

Technical Account Manager

Atlanta, GA · Hybrid

... accounts as a subject matter expert. Regardless of focus, all TAMs play a critical role in ensuring ... technical account management, or similar SaaS role. * Ability to travel for customer meetings ...

Relativity

Senior Technical Account Manager

Atlanta, GA · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs.

AutoStore

Technical Account Manager

Atlanta, GA · On-site

As a Technical Account Manager, you will be part of the Technical Account Management team responsible for ensuring the successful implementation, adoption, and ongoing satisfaction of our Customers ...

NexusOne

Technical Account Manager

Atlanta, GA · On-site

They are seeking a Technical Account Manager who will serve as a technical advisor and architect ... accounts, ensuring effective communication between customers and NX1's engineering team.

Qualys

Senior Technical Account Manager

Atlanta, GA · On-site

Provide product and technical support for assigned accounts * Identify and develop potential new business opportunities * Convey customer requirements to Product Management, Marketing and Engineering ...

New

Nexus One

Technical Account Manager

Atlanta, GA · On-site

$180 - $240/hr

... enterprise accounts. You'll be the person the customer's technical organization knows by name ... managers -- not just the architecture leadership * Support the AE/SAD on technical pre-renewal ...

Ping Identity

Technical Account Manager

Atlanta, GA · On-site

$120K - $140K/yr

As a Technical Account Manager (TAM), you will be responsible for working with new and existing clients to ensure that they are successful with their Ping solutions. As part of the company's Global ...

RS Group

National Accounts Manager (Northeast)

Suwanee, GA · Hybrid

$90K - $116K/yr

Bachelor's degree in a technical or business-related field with 3 to 5 years' experience in National Account management. Knowledge of corporate sales best practices, policies, and procedures. Equal ...

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Technical Accounts Manager information

What is the difference between Technical Accounts Manager vs Customer Success Manager?

AspectTechnical Accounts ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and account management for technical productsCustomer retention, onboarding, and overall satisfaction
Required SkillsTechnical knowledge, troubleshooting, communicationRelationship building, communication, customer advocacy
Work EnvironmentTechnical teams, client sites, support centersSales teams, client offices, remote
CertificationsTechnical certifications (e.g., Cisco, Microsoft)Customer service or management certifications (e.g., CSCP)

The Technical Accounts Manager primarily handles technical support and account management for clients with complex products, requiring technical expertise. In contrast, the Customer Success Manager focuses on ensuring customer satisfaction and retention through relationship management. Both roles are vital in client-facing environments but differ in their core responsibilities and skill sets.

What does a technical accounts manager do?

A Technical Accounts Manager (TAM) serves as a primary technical contact for clients, providing support, guidance, and strategic advice to ensure successful product implementation and usage. They troubleshoot technical issues, coordinate with engineering teams, and help optimize the client's use of the company's products or services. Strong communication skills, technical knowledge, and familiarity with customer management tools are essential for this role.

What is a technical accounts manager salary?

The salary for a Technical Accounts Manager typically ranges from $70,000 to $130,000 annually, depending on experience, location, and company size. Many roles also include bonuses, benefits, and opportunities for professional development in customer success and technical support environments.

What are popular job titles related to Technical Accounts Manager jobs in Georgia?

For Technical Accounts Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Technical Accounts Manager jobs in Georgia look for?

The top searched job categories for Technical Accounts Manager jobs in Georgia are:

What cities in Georgia are hiring for Technical Accounts Manager jobs?

Cities in Georgia with the most Technical Accounts Manager job openings:

Technical Accounts Manager jobs near you

Technical Account Manager

Varonis

Atlanta, GA • Remote

Full-time

Posted 24 days ago

Varonis rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

182nd of 246 rated software companies

Job description

Job Description
Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear. Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data platforms, and the AI systems that depend on them. TAMs are accountable for translating Varonis capabilities into reduced risk, controlled access, and safe AI adoption across customer environments. To be a successful Technical Account Manager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customer service skills.
Responsibilities
  • Onboard Customers to Varonis platforms and deliver on-going value and support
  • Lead customers through discovery, remediation, alerting, and governance of sensitive data to ensure all data is protected from insider threats, cyber-attacks, and policy violations
  • Help customers identify and mitigate risks related to AI systems, including copilots, LLMs, and shadow AI usage
  • Drive measurable reduction in data exposure across cloud, SaaS, and data platforms
  • Ensure Customer success through frequent proactive health checks, hands-on product usage and training, and development and sharing of best practices
  • Prepare and deliver quarterly business reviews, data risk assessments, and AI risk posture discussions
  • Alongside Sales, identify and champion upsell opportunities
  • Learn new Varonis products as they are developed and released and develop expertise in your client's unique security ecosystem(s)
  • Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ensure successful renewals
  • Serve as primary technical contact and augment our support and engineering teams
  • Advocate on behalf of customers with appropriate internal Varonis teams to ensure customer feedback is adequately documented and assessed by appropriate parties
  • Engage with customers at all levels of their organization, including but not limited to: Infrastructure, AI/ML, Cloud, Privacy & Compliance, Security, Incident Response, and the C-suite.
  • Identify, research, maintain control, and remediate customers' technical issues in a timely manner. Follow up promptly with recommendations and action plans and engage appropriate internal teams as required.
  • Escalate customer issues to management when appropriate
  • Create knowledge base content to capture new learning for customer and internal reuse.
Requirements
  • Bachelor's Degree or equivalent experience
  • 4+ Years working in a customer facing role at a Cloud Security, Cyber Security, or Data Security & Privacy company
  • Experience working with enterprise SaaS/IaaS/PaaS environments (AWS, Azure, GCP, Salesforce, M365, etc.)
  • Knowledge of enterprise IT, cloud, identity and access models (EntraID/IAM), and security technologies
  • Understanding of data classification, governance, and DSPM concepts
  • Familiarity with AI/LLM data risks and governance considerations (preferred)
  • Outstanding customer service skills and ability to quickly establish technical credibility and relationships with customers
  • Excellent communication skills with the ability to engage technical and executive audiences
  • Proven problem-solving abilities
  • Commitment to customer success
  • Proven success in contributing to a team-oriented environment.
  • Sales oriented.
  • Proven ability to work creatively and analytically in a problem-solving environment.
  • Excellent communication (written and oral) and interpersonal skills.
We invite you to check out our Instagram Page to gain further insight into the Varonis culture!
@VaronisLife
Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics
#LI-Remote

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