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Technical Account Manager Jobs in Washington, UT

AfterShip

Technical Account Manager

Washington, UT · On-site

As a Technical Account Manager on the Omnichannel team, you'll own the technical onboarding journey for merchants launching on TikTok Shop with AfterShip Channels-getting them fully live and selling ...

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Technical Account Manager information

See Washington, UT salary details

$36.3K

$78.5K

$153.5K

How much do technical account manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for technical account manager in Washington, UT is $78,497.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,300.00 and $91,300.00 per year, depending on experience, location, and employer.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

More about Technical Account Manager jobs

What job categories do people searching Technical Account Manager jobs in Washington, UT look for?

The top searched job categories for Technical Account Manager jobs in Washington, UT are:

What cities near Washington, UT are hiring for Technical Account Manager jobs?

Cities near Washington, UT with the most Technical Account Manager job openings:

Technical Account Manager jobs near you
Infographic showing various Technical Account Manager job openings in Washington, UT as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $78,497 per year, or $37.7 per hour.

Manager, Technical Account Manager

Washington, UT • On-site

Proofpoint

9.7

Company rating: 9.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

1st of 118 rated security

People enjoy working here

Good employer

Respectful managers

Learn more about Proofpointexternal

$140 - $180/hr

Other

Posted 11 days ago

Job description

## Manager, Technical Account ManagerApplylocations: California: Oregon: Washington: Texas: Utahtime type: Full timeposted on: Posted Todayjob requisition id: R14413**About Us:** Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.**How We Work:**At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:**Bold** in how we dream and innovate**Responsive** to feedback, challenges and opportunities**Accountable** for results and best in class outcomes**Visionary** in future focused problem-solving**Exceptional** in execution and impact**The Role**Proofpoint is seeking a Manager, Premium Security Services, to lead a team of Technical Account Managers responsible for driving technical success and adoption across our enterprise customer base. This role is focused on coaching and enabling TAMs to deliver exceptional post-sales technical guidance, ensuring customers realize maximum value from Proofpoint solutions. The Manager will collaborate closely with Customer Success, Support, and Sales teams to maintain customer health, mitigate risk, and support renewals and expansion.**Your day-to-day*** Lead and develop a team of Technical Account Managers, providing mentorship, performance feedback, and career development.* Drive operational excellence by implementing best practices, playbooks, and processes for technical engagement and lifecycle management.* Monitor customer health and program delivery, ensuring TAMs proactively address risks and deliver value-based outcomes.* Collaborate cross-functionally with Support, Engineering, and other Customer Success teams to resolve any escalations and improve the customer experience.* Report on team performance and customer metrics, using data-driven insights to guide strategy and resource allocation.* Support strategic accounts by participating in executive-level technical discussions and customer business reviews as needed.**What you bring to the team*** 5+ years of experience in Technical Account Management, Customer Success, or related customer-facing roles in SaaS or cybersecurity.* 2+ years of experience managing, mentoring, and leading a customer-facing, technically oriented team.* Strong technical acumen with the ability to understand and articulate complex solutions (cybersecurity experience preferred).* Very strong customer service, and excellent communication and relationship-building skills, including experience engaging with executive stakeholders.* Proficiency in tools such as Salesforce, Gainsight, and reporting platforms (Power BI or similar).* Adaptable and willing to learn new technologies.* A data-driven mindset with experience using metrics to improve team performance and customer outcomes.**Why Proofpoint?**At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:* Competitive compensation* Comprehensive benefits* Career success on your terms* Flexible work environment* Annual wellness and community outreach days* Always on recognition for your contributions* Global collaboration and networking opportunities**Our Culture:**Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.**How to Apply**Interested? Submit your application along with any supporting information- we can’t wait to hear from you! #J-18808-Ljbffr

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