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Technical Account Manager Jobs in Springfield, OH

M.J. Design Associates

Account Manager

Plain City, OH · On-site

This Account Manager position is an excellent opportunity for an experienced landscape professional who is hardworking, organized, and self-motivated to join a team that values growth, teamwork, and ...

Crane Company

Key Account Manager - OEM

Piqua, OH · On-site

The OEM Key Account Manager. will be responsible for driving sales growth of pump products through ... Lead technical and commercial discussions to position products effectively. * Work closely with ...

HILTI

Industrial Account Manager

Dayton, OH · On-site

Our account managers serve as the go-to contact for our customers, embodying our purpose to make ... Be a Hilti Champion - you'll carry the technical knowledge to present high level customer ...

U.S. Lawns

Account Manager

Dayton, OH · On-site

Client Management * Day to day contact * First respondent to client requests Employee Management * Hires field employees * Evaluates crew leader performance * Coordinates and communicates concerns ...

Zoetis, Inc.

Account Manager-Dayton, OH

Dayton, OH · On-site +1

Role Description Position Summary We are seeking a highly capable individual for Account Manager ... Selling Skills, Technical Knowledge, and Customer Value Delivery • Consistently demonstrate ...

Cintas

Key Account Manager - Rental

Dayton, OH · On-site

The Key Account Manager is responsible for maintaining, retaining, and growing customers through effective relationship-building within an assigned territory. The Rental Location Key Account Manager ...

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All JobsTechnical Account JobsTechnical Account Manager JobsTechnical Account Manager Jobs in Springfield, OH

Technical Account Manager information

See Springfield, OH salary details

$36K

$77.8K

$152.2K

How much do technical account manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for technical account manager in Springfield, OH is $77,847.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $90,500.00 per year, depending on experience, location, and employer.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

More about Technical Account Manager jobs

What job categories do people searching Technical Account Manager jobs in Springfield, OH look for?

The top searched job categories for Technical Account Manager jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Technical Account Manager jobs?

Cities near Springfield, OH with the most Technical Account Manager job openings:

Technical Account Manager jobs near you
Infographic showing various Technical Account Manager job openings in Springfield, OH as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $77,847 per year, or $37.4 per hour.

Account Manager

M.J. Design Associates

Plain City, OH • On-site

Full-time

Medical, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

M.J. Design Associates, Inc. is a well-established Design/Build Landscape and Grounds Maintenance firm located in Columbus, Ohio. As a family-oriented company, M.J. Design Associates offers a supportive and collaborative work environment, with monthly company events to recognize and reward staff. The company is passionate about plants, the environment, and proper horticultural practices, making it an ideal workplace for those who share these interests. This Account Manager position is an excellent opportunity for an experienced landscape professional who is hardworking, organized, and self-motivated to join a team that values growth, teamwork, and ongoing education.

Responsibilities
  • Build and maintain strong relationships with existing clients, ensuring satisfaction with services provided
  • Meet with clients regularly to discuss ongoing projects, renew contracts, and identify opportunities for additional enhancement projects
  • Network with clients, associations, and subcontractors to generate referrals and new business leads
  • Collaborate with Foremen to organize and oversee daily tasks for landscape and maintenance teams
  • Provide guidance, motivation, and training to team members, promoting professional development through the company’s training program
  • Assist with preparation and organization of tools, equipment, and materials for daily operations
  • Ensure proper horticultural practices and safety procedures are followed and taught to staff
  • Support Landscape and Maintenance leaders in ensuring efficient completion of all tasks
  • Review and ensure accuracy of work orders and timesheets prior to administrative approval
  • Assist in preparing billing materials and invoices for clients
  • Utilize company software for time tracking, estimating, and contract management
  • Participate in ongoing education and industry events to stay current with best practices
Qualifications
  • Minimum 3 years of experience in the landscape industry
  • Strong horticultural knowledge
  • Highly organized, self-motivated, and proactive
  • Ability to communicate effectively with clients and team members
  • Spanish language skills are a plus, or willingness to learn
  • Proficiency with Microsoft Outlook, Word, and Excel
  • Willingness to learn company-specific software and procedures
  • Commitment to ongoing professional development in the landscape industry
Benefits
  • Paid Vacation, Holidays, and Personal Days
  • Paid Health, Vision, and Life Insurance
  • Retirement Plan with Company Matching
  • Paid Educational Seminars and Workshops
  • Uniforms provided (from the waist up)
  • Year-end profit sharing
  • Year-round work with no snow removal required
  • Supportive, family-oriented team environment
  • Opportunities for growth and advancement
  • Monthly company events and staff recognition