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Technical Account Manager Jobs in Springfield, OH

The Account Manager develops a strong understanding of each customer's business, manufacturing ... Strong understanding of customer technical challenges, complex technical sales processes, including ...

Account Manager will be responsible for establishing, maintaining, and expanding assigned accounts. Will coordinate marketing of services, building customer relations through mutually rewarding ...

R10089285 Account Manager (Open) Location: Cincinnati, OH - Retail shopMoraine, OH - Retail shop ... A proactive approach to identifying client pain points and the ability to facilitate technical ...

Scope of Position: Manages client program health and relationships, including the trade show calendar, overall program oversight, and coordination with the Account Executive. Supervisory ...

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Manages client program health and relationships, including the trade show calendar, overall program oversight, and coordination with the Account Executive. Supervisory Responsibilities: None Primary ...

Manages client program health and relationships, including the trade show calendar, overall program oversight, and coordination with the Account Executive. Supervisory Responsibilities: None Primary ...

Account Manager

Springfield, OH · On-site

$14.45 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

Dayton, OH · On-site

$14.45 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

Marysville, OH · On-site

$14.45 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

Marysville, OH · On-site

$14.45 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

Dayton, OH · On-site

$14.45 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

Huber Heights, OH · On-site

$14.45 - $17/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

Troy, OH · On-site

$18 - $20/hr

Expeditiously handle non-renewed accounts. Conveys information to customers and maintains a constant level of communication with customers, co-workers, and management. Maintain accounts on the ...

The OEM Key Account Manager. will be responsible for driving sales growth of pump products through ... Lead technical and commercial discussions to position products effectively. * Work closely with ...

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Technical Account Manager information

See Springfield, OH salary details

$36K

$77.8K

$152.2K

How much do technical account manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for technical account manager in Springfield, OH is $77,847.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $90,500.00 per year, depending on experience, location, and employer.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

What job categories do people searching Technical Account Manager jobs in Springfield, OH look for?

The top searched job categories for Technical Account Manager jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Technical Account Manager jobs?

Cities near Springfield, OH with the most Technical Account Manager job openings:

Infographic showing various Technical Account Manager job openings in Springfield, OH as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $77,847 per year, or $37.4 per hour.

Technical Account Manager - Defense

The Mathworks

Dayton, OH • On-site

$126K - $195K/yr

Full-time

Posted 22 days ago


Job description

Job Summary
MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.
MathWorks is seeking a technical liaison to coordinate support of our user communities at select key customers in the Government and Defense industry. As a Technical Account Manager, you will establish yourself as a trusted advisor to these strategic MathWorks customers.
You will utilize your technical expertise and industry knowledge, in order to gain a deep understanding of the customer's workflows and key projects. You will work with the customer to facilitate successful implementation of MathWorks tools and workflows. You will provide guidance on best practices, direction on workflow improvements, and connections to other MathWorks technical teams.
MathWorks nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence.
Responsibilities
  • Engage with prospective customers (from engineers to executives) to understand their technical projects and workflows.
  • Build and maintain long term relationships with customer decision makers and end users. (Engineers, Managers)
  • Serve as the initial point of contact for all technical customer projects.
  • Prepare and deliver presentations and product demonstrations that highlight how MathWorks tools address customer needs.
  • Advocate internally on behalf of the customer to ensure their needs are understood.
  • Collaborate with sales account managers, other technical specialists, and marketing partners at MathWorks in crafting and executing an overall account development plan.
  • Scope technical projects and coordinate with other subject matter experts to resolve customer issues in specialized application areas.
  • Identify new application areas and working with development and marketing to build compelling messaging and demonstrations for future product direction.

Minimum Qualifications
  • A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or a PhD degree, or equivalent experience) is required.
  • Programming experience with MATLAB

Additional Qualifications
  • Degree(s) in engineering, mathematics, computer science, or equivalent experience.
  • Outstanding verbal and written communication skills.
  • Experience with signal processing and/or communications systems using MATLAB.
  • Experience collaborating with customers or counterparts outside your organization.
  • Strong desire to work directly with customers and have affinity for business development.
  • Willingness to spend 20-35% of time on overnight domestic travel with trips generally no longer than four days.

Experience in any of the following is a plus:
  • Experience developing and delivering technical presentations.
  • Experience developing models and simulation.
  • Technical sales experience.