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Technical Account Manager Jobs in Springfield, IL

Luminare Health

NA Strategic Account Mgr II

Springfield, IL · On-site

$66K - $99K/yr

Job Summary This position is responsible for managing, planning and implementing block of existing accounts to meet specified targets and service accounts to expand the business and meet corporate ...

New

NTT America

Sr Client Manager

Springfield, IL · On-site

We are renowned for our technical excellence and leading innovations, and for making a difference ... Own and manage a portfolio of strategic accounts within the Commercial Services, Retail, and ...

New

LRS

Account Executive

Springfield, IL

Collaborate with assigned technical pre-sales engineering personnel to understand the prospective account's I.T. landscape and current output management environment Prepare and present a compelling ...

State of Illinois

ACCOUNT TECHNICIAN II

Springfield, IL · On-site

$4.7K - $6.4K/mo

ACCOUNT TECHNICIAN II - 00116 Skill Option: None Bilingual Option: None Salary: Anticipated ... Under direction of the Contracts/Obligations Manager, independently performs technical accounting ...

Connection

Onboarding IAM - Ent

Springfield, IL · On-site +1

$22.28 - $27.85/hr

Responsibilities 1. Trains to perform all the duties of an Inside Account Manager while providing ... Required competencies: • High degree of technical expertise with a working understanding of data ...

Connection

Onboarding IAM - Ent

Springfield, IL · On-site

$22.28 - $27.85/hr

... Inside Account Manager duties include: 3. Establishes, builds, and maintains strategic ... Required competencies: • High degree of technical expertise with a working understanding of data ...

Connection

Onboarding IAM - Ent

Springfield, IL

Inside Account Manager duties include: 3.Establishes, builds, and maintains strategic relationships ... Provides customer quotes on complex solution proposals requiring technical configuration support

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All JobsTechnical Account JobsTechnical Account Manager JobsTechnical Account Manager Jobs in Springfield, IL

Technical Account Manager information

See Springfield, IL salary details

$39.6K

$85.7K

$167.5K

How much do technical account manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for technical account manager in Springfield, IL is $85,657.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,400.00 and $99,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.
More about Technical Account Manager jobs
What are popular job titles related to Technical Account Manager jobs in Springfield, IL? For Technical Account Manager jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Technical Account Manager jobs in Springfield, IL look for? The top searched job categories for Technical Account Manager jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Technical Account Manager jobs? Cities near Springfield, IL with the most Technical Account Manager job openings:
Technical Account Manager jobs near you
Infographic showing various Technical Account Manager job openings in Springfield, IL as of July 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $85,657 per year, or $41.2 per hour.

NA Strategic Account Mgr II

Luminare Health

Springfield, IL • On-site

$66K - $99K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 2 days ago

New

Luminare Health rating

7.0

Company rating: 7.0 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

261st of 481 rated business services

Job description

At Luminare Health, our people are what set us apart. Their expertise, dedication, and passion for service excellence are the foundation of our success.


We're committed to helping our employees grow through thoughtful development opportunities, meaningful work, and a culture that values collaboration and continuous improvement. When you join Luminare Health, you join a purpose-driven team focused on making healthcare simpler, better, and more affordable.

Job SummaryThis position is responsible for managing, planning and implementing block of existing accounts to meet specified targets and service accounts to expand the business and meet corporate and divisional sales/renewal objectives. This position works closely with the assigned major/national strategic account executive as the primary project manager to develop tactical plans and execute the account strategy developed by the assigned major/national strategic account executive. This position works on moderate to highly complex national group accounts and acts as point of contact for client issues, coordinates client meetings, and responsible for training.

JOB REQUIREMENTS:
*Bachelors Degree and 3 years experience in Account Management, Insurance/Sales or Health Care field OR 7 years experience in Account Management, Insurance/Sales or Health Care field.
*State General Lines Agent Life, Health, and HMO license or obtain General Lines Agent Life, Health, and HMO license within required time frame per state regulations.
*Experience with presenting in front of a small audience.
*Experience leading a team on a task or project.
*Clear and concise verbal and written communication skills.
*Problem solving skills.
*Project management skills including workflow and resource allocation.
PREFERRED JOB REQUIREMENTS:
*Bachelors Degree in Business, Liberal Arts, Health Care Administration or Finance.
*Knowledge of HCSC products, services, and processes, including rating and funding.
*Knowledge of HCSC systems knowledge (BlueCHIP, BlueSTAR, Accums, CRM, contact management, MS Office suite, etc.).
*Knowledge of competitor and industry trends, including legislative and regulatory.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

EEO Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Pay Transparency Statement:

At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan,pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package forassociates.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plansubject to the terms and the conditions of the plan.

Min to Max Range:

$66,400.00 - $99,600.00

Exact compensation may vary based on skills, experience, and location.

What Luminare Health employees say

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