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Technical Account Manager Jobs in Springfield, IL

Connection

Onboarding IAM - Ent

Springfield, IL · On-site +1

$22.28 - $27.85/hr

Responsibilities 1. Trains to perform all the duties of an Inside Account Manager while providing ... Required competencies: • High degree of technical expertise with a working understanding of data ...

State of Illinois

ACCOUNT TECHNICIAN II

Springfield, IL · On-site

$4.7K/mo

... of technical accounting experience or four years of related clerical bookkeeping experience ... Office of Fiscal Management The Office of Fiscal Management develops budgets, processes payroll ...

State of Illinois

ACCOUNT TECHNICIAN II

Springfield, IL

$4.7K - $6.4K/mo

... of technical accounting experience or four years of related clerical bookkeeping experience ... Office of Fiscal Management The Office of Fiscal Management develops budgets, processes payroll ...

State of Illinois

ACCOUNT TECHNICIAN II

Springfield, IL

$4.7K - $6.4K/mo

... of technical accounting experience or four years of related clerical bookkeeping experience ... Office of Fiscal Management The Office of Fiscal Management develops budgets, processes payroll ...

Connection

Onboarding IAM - Ent

Springfield, IL

$22.28 - $27.85/hr

... Inside Account Manager duties include: 3. Establishes, builds, and maintains strategic ... Required competencies: • High degree of technical expertise with a working understanding of data ...

Connection

Onboarding IAM - Ent

Springfield, IL

Inside Account Manager duties include: 3.Establishes, builds, and maintains strategic relationships ... Provides customer quotes on complex solution proposals requiring technical configuration support

Xplor

Account Executive

Springfield, IL · On-site +1

$100K/yr

Strong consultative selling skills with the ability to translate technical payment concepts into ... Our connected ecosystem helps operators spend less time managing complexity and more time ...

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All JobsTechnical Account JobsTechnical Account Manager JobsTechnical Account Manager Jobs in Springfield, IL

Technical Account Manager information

See Springfield, IL salary details

$39.6K

$85.7K

$167.5K

How much do technical account manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for technical account manager in Springfield, IL is $85,657.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,400.00 and $99,600.00 per year, depending on experience, location, and employer.

What is the role of a technical account manager?

A technical account manager (TAM) serves as a dedicated point of contact between a company and its clients, providing technical support, guidance, and strategic advice to ensure successful product or service implementation. They often collaborate with engineering, sales, and support teams, utilizing tools like CRM systems and technical documentation to address client needs and optimize solutions.

What jobs in the US pay 300,000 a year?

For a Technical Account Manager, annual salaries of $300,000 or more are typically found in senior or executive-level roles, especially in large technology companies or specialized industries. High compensation often requires extensive experience, advanced certifications, and skills in client management, technical expertise, and strategic planning. Such roles may also include bonuses, stock options, or other incentives that contribute to total compensation.

What are the key skills and qualifications needed to thrive as a Technical Account Manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

What is a Technical Account Manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to Become a Technical Account Manager

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

How do Technical Account Managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.

Is being a tam a good career?

A Technical Account Manager (TAM) is a customer-facing role that involves providing technical support, managing client relationships, and ensuring product success. It can be a good career for those with strong communication skills, technical knowledge, and problem-solving abilities, often offering opportunities for advancement and specialization in industries like IT and software. Success in this role may require certifications, such as ITIL or cloud platform credentials, and typically involves a fast-paced, client-focused environment.

What is the salary of Tam in Red Hat?

The salary of a Technical Account Manager at Red Hat typically ranges from $90,000 to $130,000 annually, depending on experience, location, and certifications. TAMs often have strong technical skills and customer management experience, which can influence compensation levels.
More about Technical Account Manager jobs
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What job categories do people searching Technical Account Manager jobs in Springfield, IL look for? The top searched job categories for Technical Account Manager jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Technical Account Manager jobs? Cities near Springfield, IL with the most Technical Account Manager job openings:
Technical Account Manager jobs near you
Technical Solutions Expert

Technical Solutions Expert

Roland Machinery Co

Springfield, IL • On-site

$60K - $135K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Roland Machinery rating

8.0

Company rating: 8.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

57th of 148 rated vehicle equipment hire

Job description

Technical Solutions Expert (TSE)

Roland Machinery Company is a family owned company that was established in 1958 and, is one of the Mid-West’s leading heavy equipment dealers representing more than twenty-five outstanding manufacturers of construction, municipal, industrial and forestry equipment; expanding across 5 states and 17 locations.

Responsibilities & Duties:

This candidate will manage the businesses grade control division. This will include coordinating grade control demonstrations with the internal sales force and communicating with the GPS manufacturer and Roland Machinery customer.

The candidate will also provide product support and training during demonstrations as well as after sale support and training. Additional responsibilities include managing the machine control product inventories, sales reporting, and machine control related rentals.

Qualifications & Skills:

  • Exceptional communication skills – ability to effectively present technology information and train new users
  • Ability to learn heavy equipment operation for the purpose of demonstration and training.
  • Customer service oriented
  • Knowledge of and experience with precision GPS products
  • Experience with problem‐solving of technical issues
  • Basic understanding of computer networks, systems, and software
  • Basic understanding of Construction related principles
  • Land/Construction Surveying knowledge with the ability to utilize Land/Construction Surveying equipment a plus

Benefits:

  • Full time regular employees are offered:
  • Comprehensive PPO health plan, & prescription coverage with non-tobacco discount
  • Flex spending account offered
  • Dental and vision
  • up to 4% 401K employer match, and a discretionary 2% annual profit-sharing contribution
  • Paid time off, with additional 8 paid holidays
  • Company Paid Life Insurance

Roland is an Equal Opportunity Employer (EOE) in accordance with Title 44, IL Administrative Code, Subpart C, Section 750.150

What Roland Machinery employees say

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