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Technical Account Manager Jobs in Mobile, AL (NOW HIRING)

CarNow

Account Manager

Mobile, AL · On-site

$85K - $105K/yr

Account Manager The Regional Account Manager plays a pivotal part in CarNow's growth strategy by ... Resolves all technical requests within SLA timeline. * Providers best practices and product ...

Airliquidehr

Account Manager

Mobile, AL · On-site +1

Technical Aptitude: Experience with complex contracts and index/formula-based pricing is preferred. * Travel: Willingness to travel up to 50% (car and some air) to dominate the Mid South market.

CarNow

Account Manager

Mobile, AL

Account Manager The Regional Account Manager plays a pivotal part in CarNow's growth strategy by ... Resolves all technical requests within SLA timeline. * Providers best practices and product ...

Airgas

Account Manager

Moss Point, MS · On-site

Technical Aptitude: Experience with complex contracts and index/formula-based pricing is preferred. * Travel: Willingness to travel up to 50% (car and some air) to dominate the Mid South market.

CarNow

Account Manager

Mobile, AL · On-site

Account ManagerThe Regional Account Manager plays a pivotal part in CarNow's growth strategy by ... Resolves all technical requests within SLA timeline.Providers best practices and product ...

GFL Environmental

Account Manager

Wilmer, AL

The Account Manager will promote, sell, increase and preserve GFL Environmental, Inc. solid waste ... journals, technical journals or governmental regulations. Ability to write reports, business ...

New

Mac Papers and Packaging,

Account Manager

Mobile, AL · Remote

Account Manager is responsible for developing and maintaining strong customer relationships. In partnership with assigned customers, Account Manager understands the customer's business needs and ...

RS Medical

Account Manager

Mobile, AL · On-site

As an Account Manager, you'll be responsible for getting healthcare practitioners to appreciate the efficacy of our products and adopt them into patient treatment plans. You'll also be there to guide ...

RS Medical

Account Manager

Mobile, AL · On-site

As an Account Manager, you'll be responsible for getting healthcare practitioners to appreciate the efficacy of our products and adopt them into patient treatment plans. You'll also be there to guide ...

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All JobsTechnical Account JobsTechnical Account Manager JobsTechnical Account Manager Jobs in Mobile, AL

Technical Account Manager information

See Mobile, AL salary details

$39.7K

$85.8K

$167.7K

How much do technical account manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for technical account manager in Mobile, AL is $85,762.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $99,700.00 per year, depending on experience, location, and employer.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

More about Technical Account Manager jobs

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For Technical Account Manager jobs in Mobile, AL, the most frequently searched job titles are:

What job categories do people searching Technical Account Manager jobs in Mobile, AL look for?

The top searched job categories for Technical Account Manager jobs in Mobile, AL are:

What cities near Mobile, AL are hiring for Technical Account Manager jobs?

Cities near Mobile, AL with the most Technical Account Manager job openings:

Technical Account Manager jobs near you
Infographic showing various Technical Account Manager job openings in Mobile, AL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $85,762 per year, or $41.2 per hour.

Account Manager

Mobile, AL • On-site

CarNow
Software Development • 11 - 50 employees
Learn more about CarNowexternal

$85K - $105K/yr

Full-time

Posted 13 days ago

Job description

Account Manager
The Regional Account Manager plays a pivotal part in CarNow's growth strategy by engaging with dealers and bringing consultative approaches to all scenarios. They're focused on customer loyalty, enhancing product value, customer retention, and building close long-term client relationships. They will proactively analyze accounts and identify opportunities for enhancement and communicate needs to necessary stakeholders to ensure customer success.
Responsibilities:
  • Provides in person account management to a designated book of business between 75-120 dealer accounts.
  • Attends onboarding and pre-launch consultation calls with the Implementation team to ensure a seamless handoff experience.
  • Conducts pre-live audits through a HubSpot playbook to confirm set-up and that the account is ready for launch.
  • Schedules and hosts in person launch meetings, training sessions, decision makers and end users showcasing the CarNow platform. Virtual meetings are acceptable at times.
  • Performs refresh training for new dealer personnel when applicable.
  • Achieves monthly retention goals by ensuring customer satisfaction and loyalty are met.
  • Follows the Cancellation process for all churn in addition to contacting all cancellations within 24 business hours and documenting save plans in HubSpot CRM.
  • Completes dealer Touchpoints on a 45-day cadence by emailing, texting or calling the dealer to check-in and offer support.
  • Delivers Account Reviews to dealership personnel, including decision makers, on a 90- day cadence. Account Review should include, but is not limited to, product metrics reviews, ROI discussions, user engagement metrics, areas of opportunity and marketing suggestions.
  • Makes backend configuration updates and provides technical support to the dealer ensuring that all settings are tested and function properly. Resolves all technical requests within SLA timeline.
  • Providers best practices and product recommendations to the dealer to maximize ROI and user engagement.
  • Tests and confirms connectivity to all 3rd party vendors such as inventory, website providers, integration partners.
  • Collaborates with the internal sales team on new deals and prospects, upsell opportunities, dealer changes, and dealership personnel updates.
  • Utilizes CarNow CRM (HubSpot) to log and document all communication and changes on an account. This includes emails, phone calls, Zoom meetings, and text messages.
  • Actively participates in all continued education sessions offered to CarNow and completes all LMS courses within a timely manner.
  • Reviews KPI dashboards regularly to ensure all KPI expectations are met.
  • Diligently address special projects that pertain to your book of business upon request.

Requirements:
  • Proven track record in automotive sales, with a focus on digital solutions
  • High School Diploma or equivalent required
  • Strong understanding of chat and digital retailing technologies
  • Excellent communication and presentation skills
  • Ability to work independently and collaboratively within a team
  • Results-oriented with a focus on meeting and exceeding sales targets
  • Willingness to travel 75% monthly within the assigned region
  • Familiarity with CRM tools for effective sales management

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