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Technical Account Manager Jobs in Rhode Island (NOW HIRING)

At least 5 years' experience in selling technical products used in research laboratories. Prior successful key account management experience dealing with central procurement is preferred * Able to ...

New

At least 5 years' experience in selling technical products used in research laboratories. Prior successful key account management experience dealing with central procurement is preferred * Able to ...

Account Manager

Providence, RI · On-site +1

$105K/yr

At least 5 years' experience in selling technical products used in research laboratories. Prior successful key account management experience dealing with central procurement is preferred * Able to ...

As an Account Manager you will serve as the primary contact for MOO for Business clients, understanding their business, acting as an internal advocate and delivering an exceptional customer ...

As an Account Manager you will serve as the primary contact for MOO for Business clients, understanding their business, acting as an internal advocate and delivering an exceptional customer ...

As an Account Manager you will serve as the primary contact for MOO for Business clients, understanding their business, acting as an internal advocate and delivering an exceptional customer ...

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

Pawtucket, RI · On-site

$18 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

Middletown, RI · On-site

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

West Warwick, RI · On-site

$18 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

Pawtucket, RI · On-site

$18.70 - $20.11/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding ...

As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding ...

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Showing results 1-20

Technical Account Manager information

See Rhode Island salary details

$39.2K

$84.6K

$165.5K

How much do technical account manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for technical account manager in Rhode Island is $84,637.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,700.00 and $98,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.

What are the most commonly searched types of Technical Account jobs in Rhode Island?

The most popular types of Technical Account jobs in Rhode Island are:

What are popular job titles related to Technical Account Manager jobs in Rhode Island?

For Technical Account Manager jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Technical Account Manager jobs in Rhode Island look for?

The top searched job categories for Technical Account Manager jobs in Rhode Island are:

What cities in Rhode Island are hiring for Technical Account Manager jobs?

Cities in Rhode Island with the most Technical Account Manager job openings:

Infographic showing various Technical Account Manager job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $84,637 per year, or $40.7 per hour.

$105K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Account Manager

The Account Manager will build strong relationships with key internal and external stakeholders and grow the territory revenue of the Standards business, with a primary focus in the Reference Materials and Analytical Standards product lines.

Key responsibilities include:

  • Own all assigned commercial accounts and strategic site-level locations (e.g., regional labs for multinationals), representing the entire LGC Standards portfolio across all end-markets (Pharma, Biotech, Environmental, etc.) to build new and maintain existing account relationships
  • Identify and close new opportunities, attained from either prospecting as self generated leads or from marketing as marketing qualified leads
  • Involve additional LGC Standard's team members (e.g., end market sales managers, quoting specialists, etc.) on an as-needed basis to best service customer needs and to achieve the highest level of customer experience
  • For relevant sites at specific strategic accounts, the account manager will collaborate with the strategic account manager to conduct planning and customer reviews
  • The account manager will use LGC's sales tools to manage prospects, existing accounts, new opportunities, the active pipeline and relevant sales forecasts in an accurate and timely manner
  • Develop an in-depth understanding of key LGC products and their applications
  • Meet and exceed assigned sales targets for LGC Standards.
  • Actively engage with customers (e.g., email, phone calls, in-person visits, etc) to qualify leads, convert prospects, follow-up on quotations and drive new sales; the account manager will accordingly maintain CRMs with up-to-date customer information
  • The account manager will increase awareness of the LGC Standards brand by organizing and attending exhibitions, seminars and other events, and by serving as a company representative during working hours

Applicants must reside in Massachusetts, New Hampshire, Rhode Island, or Connecticut.

Qualifications

Experience requirements include:

  • B.S. in chemistry, physics, biochemistry, biology, or equivalent
  • At least 5 years' experience in selling technical products used in research laboratories. Prior successful key account management experience dealing with central procurement is preferred
  • Able to read and interpret documents such as RFQs, contracts, operating and maintenance instructions, and procedure manuals
  • Experience with customer relationship management platforms, such as Sales Force and Desk. Expertise in Microsoft Office products is a plus
  • Outstanding commercial awareness and planning abilities
  • Proven track record meeting and exceeding sales targets
  • English fluency. Fluency or proficiency in other languages are a significant advantage
  • Willing to travel up to 50% within territory: VT, NH, MA, RI, CT, NY, PR

Core competencies include:

  • Sales & Engagement: uncovering needs, demand generation, persuasion & negotiation, account management
  • Product Knowledge: value propositions, solution development
  • Market Knowledge: competitive landscape, positioning, and industry trends
  • Account Management: relationship management, cross & up-selling skills, customer retention, opportunity creation and conversion
Additional Information

Pay range for this role is:

Minimum: USD $95,000 / Yearly

Maximum: USD $105,000 / Yearly

The actual base salary will depend on several factors such as: experience, skills, and location within sales geography.

What we offer (US based-employees):

  • Competitive compensation with strong bonus program
  • Comprehensive medical, dental, and vision benefits for employees and dependents
  • FSA/HSA Pre-tax savings plans for health care, childcare, and elder care
  • Deductible Buffer Insurance and Critical Illness Insurance
  • 401(k) retirement plan with matching employer contribution
  • Company-paid short- and long- term disability, life insurance, and employee assistance program
  • Flexible work options
  • Pet Insurance for our furry friends
  • Enhanced Parental leave of 8 additional weeks
  • PTO that begins immediately
  • Town Hall monthly meeting onsite/virtual, Cheer program where employees are recognized for outstanding work, Company wide social events, frequent catered lunches and much more!

LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers' products and workflows and are valued for their performance, quality, and range.

Our values include:

  • PASSION
  • CURIOSITY
  • INTEGRITY
  • BRILLIANCE
  • RESPECT

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.