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Technical Account Manager Jobs in Westerly, RI (NOW HIRING)

Global Channel Management, Inc.

Bioanalyst

Groton, CT

$27/hr

Our account managers and recruiters have over a decade of experience in various verticals. GCM ... technical and/or other job-related skills. B.A./B.S. degree (0-3 years) preferably in chemistry ...

Harris

(Remote) Sr Account Executive

Carolina, RI · Remote

... technical and non-technical audiences * Relationship-building and stakeholder management ... Strength of relationships within target accounts * Quality and consistency of CRM documentation ...

Harris

(Remote) Sr Account Executive

Carolina, RI · Remote

... technical and non-technical audiences * Relationship-building and stakeholder management ... Strength of relationships within target accounts * Quality and consistency of CRM documentation ...

Hexagon AB

Product Sales Manager

North Kingstown, RI · On-site

This role combines strong commercial leadership with technical understanding of dimensional ... Identify and develop new business opportunities within target industries and strategic accounts.

Zachry Group

Senior Project Manager

Stonington, CT

... Account Managers to develop project scope, approach, technical assumptions, staffing, schedule, and pricing. Key activities are monitoring the status of all on-going projects to include budget ...

Zachry Group

Senior Project Manager

Stonington, CT · On-site

... Account Managers to develop project scope, approach, technical assumptions, staffing, schedule, and pricing. Key activities are monitoring the status of all on-going projects to include budget ...

Zachry Group

Project Manager I

Stonington, CT

... Account Managers to develop project scope, approach, technical assumptions, staffing, schedule, and pricing. Education Required (minimum): BS in engineering or other technical specialty from an ...

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All JobsTechnical Account JobsTechnical Account Manager JobsTechnical Account Manager Jobs in Westerly, RI

Technical Account Manager information

See Westerly, RI salary details

$40.3K

$87.1K

$170.2K

How much do technical account manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for technical account manager in Westerly, RI is $87,059.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $101,200.00 per year, depending on experience, location, and employer.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

More about Technical Account Manager jobs

What job categories do people searching Technical Account Manager jobs in Westerly, RI look for?

The top searched job categories for Technical Account Manager jobs in Westerly, RI are:

What cities near Westerly, RI are hiring for Technical Account Manager jobs?

Cities near Westerly, RI with the most Technical Account Manager job openings:

Technical Account Manager jobs near you
Infographic showing various Technical Account Manager job openings in Westerly, RI as of August 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $87,059 per year, or $41.9 per hour.

Bioproduction Account Manager

Thermo Fisher Scientific

Groton, CT

Full-time

Re-posted 5 days ago

Thermo Fisher Scientific rating

7.8

Company rating: 7.8 out of 10

Based on 428 frontline employees who took The Breakroom Quiz

175th of 544 rated manufacturers

Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges.
DESCRIPTION:
Join our collaborative commercial team at Thermo Fisher Scientific and contribute as an Bioproduction Account Manager serving our global key account and new CDMO player in Songdo. You will increase revenue and build lasting relationships with customers while representing our comprehensive portfolio of scientific products and services. Working in a supportive environment that values achievement and innovation, you will help enable our customers to make the world healthier, cleaner and safer.
In this role, you will develop and implement strategic sales plans, manage key account relationships, and ensure customer satisfaction through consultative selling. You will work with cross-functional teams to provide tailored solutions that meet customer needs while achieving sales targets. Through a combination of customer visits and virtual engagement, you'll serve as a trusted advisor to help customers advance their scientific goals.
REQUIREMENTS:
• +7 years of sales experience, preferably in biopharma production industry experience

• Preferred Fields of Study: Life Sciences, Chemistry, Biology or related scientific field

• Master's degree or +10 years of sales experience in life science field is plus
• Technical knowledge of single-use bioreactor systems, with demonstrated hands-on experience considered an advantage
• Technical knowledge and ability to understand customer applications and workflows
• Excellent communication, presentation and negotiation skills
• Demonstrated ability to build and maintain customer relationships at all levels
• Proficiency with CRM systems (preferably Salesforce) and MS Office suite
• Analytical and strategic planning capabilities
• Results-oriented with demonstrated success in achieving sales targets
• Ability to work both independently and collaboratively in a matrix environment
• Valid driver's license and ability to travel up to 50-75% within assigned territory
• Fluency in English is plus; additional languages beneficial

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