The Director, Key Account Manager role is a critical position, focused on fostering high levels of ... strategies Collaborate with sales and marketing teams to align and communicate firm strategies ...
The Director, Key Account Manager role is a critical position, focused on fostering high levels of ... strategies Collaborate with sales and marketing teams to align and communicate firm strategies ...
The Director, Key Account Manager role is a critical position, focused on fostering high levels of ... strategies effectively • Implement Fidelity's investment products onto client investment ...
The Director, Key Account Manager role is a critical position, focused on fostering high levels of ... strategies effectively • Implement Fidelity's investment products onto client investment ...
... strategic commercial lead between EnerSys and its customers, driving growth across the rapidly ... management of needs, expectations and capabilities within the EnerSys team • State & key account ...
New
... strategic commercial lead between EnerSys and its customers, driving growth across the rapidly ... management of needs, expectations and capabilities within the EnerSys team • State & key account ...
New
We are looking for a Key Account Manager (KAM), Travel Retail Americas where you will get a chance ... Strategy Execution: Implement sales strategies and support long-term account planning with ...
We are looking for a Key Account Manager (KAM), Travel Retail Americas where you will get a chance ... Strategy Execution: Implement sales strategies and support long-term account planning with ...
In this pivotal role, you will be responsible for identifying, developing, and managing key ... Responsibilities Account Development and Sales Growth: * Strategically identify and target new OEM ...
In this pivotal role, you will be responsible for identifying, developing, and managing key ... Responsibilities Account Development and Sales Growth: * Strategically identify and target new OEM ...
Key Responsibilities * Own all assigned Commercial accounts and Strategic site-level locations (e.g ... The account manager will use LGC's sales tools to manage prospects, existing accounts, new ...
Quick apply
Key Responsibilities * Own all assigned Commercial accounts and Strategic site-level locations (e.g ... The account manager will use LGC's sales tools to manage prospects, existing accounts, new ...
Account Manager
Providence, RI · On-site +1
$105K/yr
Key Responsibilities * Own all assigned Commercial accounts and Strategic site-level locations (e.g ... The account manager will use LGC's sales tools to manage prospects, existing accounts, new ...
Account Manager
Providence, RI · On-site +1
$105K/yr
Key Responsibilities * Own all assigned Commercial accounts and Strategic site-level locations (e.g ... The account manager will use LGC's sales tools to manage prospects, existing accounts, new ...
This role involves a deep understanding of Top customer strategies, researching market trends ... Creating visibility at identified Top customers in key vertical markets * Market and customer ...
This role involves a deep understanding of Top customer strategies, researching market trends ... Creating visibility at identified Top customers in key vertical markets * Market and customer ...
Senior Account Manager
East Providence, RI · On-site +1
This role involves a deep understanding of Top customer strategies, researching market trends ... Creating visibility at identified Top customers in key vertical markets * Market and customer ...
Senior Account Manager
East Providence, RI · On-site +1
This role involves a deep understanding of Top customer strategies, researching market trends ... Creating visibility at identified Top customers in key vertical markets * Market and customer ...
About the Role The Sr. Strategic Account Manager is a key leadership role with dual responsibilities: expanding and strengthening the current portfolio of key accounts, while simultaneously driving ...
About the Role The Sr. Strategic Account Manager is a key leadership role with dual responsibilities: expanding and strengthening the current portfolio of key accounts, while simultaneously driving ...
Strategic Account Director
Providence, RI · On-site
$104K - $115K/yr
The role We are looking to hire a Strategic Account Director to join our Sales team in NY. Salary ... Key accountabilities * OWN THE SALES CYCLE: Take charge of managing annual contract renewals and ...
Strategic Account Director
Providence, RI · On-site
$104K - $115K/yr
The role We are looking to hire a Strategic Account Director to join our Sales team in NY. Salary ... Key accountabilities * OWN THE SALES CYCLE: Take charge of managing annual contract renewals and ...
The Strategic Account Manager is responsible for leading strategic coordination and performance ... Confident in escalating and presenting key issues to leadership with clarity and strategic insight.
The Strategic Account Manager is responsible for leading strategic coordination and performance ... Confident in escalating and presenting key issues to leadership with clarity and strategic insight.
General business knowledge - must have working knowledge of budget formation, business strategies ... Leadership experience - must have effective skills in managing people, motivating people, teamwork ...
General business knowledge - must have working knowledge of budget formation, business strategies ... Leadership experience - must have effective skills in managing people, motivating people, teamwork ...
The Strategic Account Executive (SAE) is the key customer-facing contact, responsible to develop ... Manages and leverages targeted opportunities within a region to drive continuous growth and ...
The Strategic Account Executive (SAE) is the key customer-facing contact, responsible to develop ... Manages and leverages targeted opportunities within a region to drive continuous growth and ...
General business knowledge - must have working knowledge of budget formation, business strategies ... Leadership experience - must have effective skills in managing people, motivating people, teamwork ...
Quick apply
General business knowledge - must have working knowledge of budget formation, business strategies ... Leadership experience - must have effective skills in managing people, motivating people, teamwork ...
General business knowledge - must have working knowledge of budget formation, business strategies ... Leadership experience - must have effective skills in managing people, motivating people, teamwork ...
Quick apply
General business knowledge - must have working knowledge of budget formation, business strategies ... Leadership experience - must have effective skills in managing people, motivating people, teamwork ...
... key role in establishing product demand and delivering comprehensive account management within a ... aligned strategies to ensure access, education, and support for rare disease treatments.
... key role in establishing product demand and delivering comprehensive account management within a ... aligned strategies to ensure access, education, and support for rare disease treatments.
Account Manager
East Providence, RI · Hybrid
As an Account Manager you will serve as the primary contact for MOO for Business clients ... You are coachable and enjoy learning new skills and strategies * You're professional, friendly, and ...
Quick apply
Account Manager
East Providence, RI · Hybrid
As an Account Manager you will serve as the primary contact for MOO for Business clients ... You are coachable and enjoy learning new skills and strategies * You're professional, friendly, and ...
Account Manager
East Providence, RI · On-site
As an Account Manager you will serve as the primary contact for MOO for Business clients ... You are coachable and enjoy learning new skills and strategies * You're professional, friendly, and ...
Account Manager
East Providence, RI · On-site
As an Account Manager you will serve as the primary contact for MOO for Business clients ... You are coachable and enjoy learning new skills and strategies * You're professional, friendly, and ...
Account Manager
East Providence, RI · Hybrid
As an Account Manager you will serve as the primary contact for MOO for Business clients ... You are coachable and enjoy learning new skills and strategies * You're professional, friendly, and ...
Account Manager
East Providence, RI · Hybrid
As an Account Manager you will serve as the primary contact for MOO for Business clients ... You are coachable and enjoy learning new skills and strategies * You're professional, friendly, and ...
Strategic Key Account Manager information
What is the difference between Strategic Key Account Manager vs Customer Success Manager?
| Aspect | Strategic Key Account Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Building long-term strategic relationships with key clients | Ensuring customer satisfaction and retention post-sale |
| Work Environment | Sales-driven, client-facing, often in B2B industries | Customer support, onboarding, and ongoing client engagement |
| Required Credentials | Sales experience, industry knowledge, sometimes sales certifications | Customer service skills, communication, sometimes certifications in customer success |
While both roles focus on client relationships, the Strategic Key Account Manager emphasizes strategic sales and growth with key clients, whereas the Customer Success Manager concentrates on customer satisfaction and retention after the sale. Both roles are vital for business growth but differ in their core responsibilities and focus areas.
What does a strategic key account manager do?
Full-time
Posted 29 days ago
Fidelity Investments rating
8.7
Based on 271 frontline employees who took The Breakroom Quiz
15th of 150 rated financial services
Job description
NOTE: Fidelity will not provide immigration sponsorship for this role.
The Role
Fidelity Institutional (FI)'s Intermediary Investment Client Group (IICG) is seeking a Director, Key Account Manager (KAM) to join the Financial Institutions Group (FIG) to partner with Relationship Managers to provide coverage to home office personnel at leading financial institutions within its Core Wealth channel to strengthen client relationships, expand investment product placement, and distribution opportunities.
The Director, Key Account Manager role is a critical position, focused on fostering high levels of client satisfaction by effectively addressing client needs and collaborating with teams across FI and Fidelity to implement various client-focused initiatives successfully.
Core responsibilities of a KAM include:
Work effectively with Relationship Managers to develop and implement thorough firm coverage strategies
Collaborate with sales and marketing teams to align and communicate firm strategies effectively
Implement Fidelity's investment products onto client investment platforms seamlessly
Coordinate and deliver firm due diligence questionnaires, RFIs, and custom reporting requirements
Facilitate client interactions with Fidelity Asset Management and Investment Specialists
Arrange FI's participation in firm conferences and help coordinate FI hosted due diligence events
Act as the central day-to-day contact for key home office clients, providing impeccable service
Maintain and manage internal resources to improve firm knowledge and engagement, including Salesforce, Firm Resource Center, FI Weekly Bulletin, playbooks, and account plans
The Expertise and Skills You Bring
Bachelor's Degree
Series 7 and 63
Passion for the financial or investment management industry
5 years of experience working in the Financial or Investment Management industry
Skills Required
Excellent interpersonal and communication skills
Positive attitude and strong work ethic
Self-motivated with a dedication to continuous self-improvement
Ability to thrive in a fast-paced and collaborative environment
Highly resourceful, organized, and capable of working independently while prioritizing
Quick learner with ability to adapt to new situations
Effective listening, communication, and presentation skills
Developing Investment acumen
The Team
Fidelity Institutional (FI) is Fidelity Investments' business that offers financial professionals and institutions access to the products, services, and investments they need to service their clients and grow their businesses. The Financial Institutions Group promotes the distribution of Fidelity Investments solutions to leading financial service providers across multiple channels.
Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
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