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Technical Account Manager Tam Jobs in Spring, TX

Relativity

Senior Technical Account Manager

Houston, TX · On-site

$134K - $202K/yr

The TAM performs ongoing technical account oversight and manages the technical relationship with ... the customer. In this role you will be required to work cross-functionally and apply critical ...

Qualys

Technical Account Manager, Federal

Houston, TX · On-site

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with US Federal customers. The TAM must be able to articulate the company's technology and ...

Qualys

Technical Account Manager, Federal

Houston, TX · On-site

$155K - $190K/yr

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with US Federal customers. The TAM must be able to articulate the company's technology and ...

Impact Networking

Technical Account Manager

Houston, TX · On-site

$95K - $120K/yr

Job Overview The Technical Account Manager (TAM) serves as a trusted technical advisor and governance partner for assigned managed services clients. This role provides proactive technical oversight ...

Impact Networking

Technical Account Manager

Houston, TX · On-site

$95K - $120K/yr

Job Overview The Technical Account Manager (TAM) serves as a trusted technical advisor and governance partner for assigned managed services clients. This role provides proactive technical oversight ...

Koch Industries

Technical Account Manager

Houston, TX · On-site

Technical Account Manager - Data Center Interconnect Solutions Location: Houston, Texas Remote Role Travel: Up to 20% travel, including periodic domestic travel and occasional international travel ...

J CLAYTON SERVICES INC

Territory Sales Manager

Houston, TX · On-site

$60K - $80K/yr

Territory Account Manager Location: Houston City Wide Facility Solutions of Greater Houston is seeking a motivated and customer focused Territory Account Manager (TAM) to join our team in Houston ...

J CLAYTON SERVICES INC

Territory Sales Manager

Houston, TX · On-site

$60K - $80K/yr

Territory Account Manager Location: Houston City Wide Facility Solutions of Greater Houston is seeking a motivated and customer focused Territory Account Manager (TAM) to join our team in Houston ...

aep

Sales - Technical Account Manager

Houston, TX

Selling role is focused on accounts that require technical knowledge & expertise that can be ... Proficiency with CRM systems and sales tools * Self-motivated with a results-oriented mindset

aep

Sales - Technical Account Manager

Houston, TX

Selling role is focused on accounts that require technical knowledge & expertise that can be ... Proficiency with CRM systems and sales tools * Self-motivated with a results-oriented mindset

J CLAYTON SERVICES INC

Territory Sales Manager

Houston, TX · On-site

$60K - $80K/yr

Territory Account Manager Location: Houston City Wide Facility Solutions of Greater Houston is seeking a motivated and customer focused Territory Account Manager (TAM) to join our team in Houston ...

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All JobsTechnical Account Tam JobsTechnical Account Manager Tam JobsTechnical Account Manager Tam Jobs in Spring, TX

Technical Account Manager Tam information

See Spring, TX salary details

$35.6K

$76.9K

$150.4K

How much do technical account manager tam jobs pay per year?

As of Aug 24, 2026, the average yearly pay for technical account manager tam in Spring, TX is $76,909.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,200.00 and $89,400.00 per year, depending on experience, location, and employer.

What is a technical account manager (TAM)?

A Technical Account Manager (TAM) is a professional who acts as the main point of contact between a company and its clients for technical matters. TAMs help customers implement, optimize, and troubleshoot products or services, ensuring they get maximum value and satisfaction. They often provide proactive advice, coordinate technical resources, and serve as advocates for the customer within the organization. Their role combines technical expertise with customer service to build strong client relationships.

What are the key skills and qualifications needed to thrive as a technical account manager (TAM)?

To thrive as a Technical Account Manager, you need a strong background in IT or engineering, experience with customer relationship management, and typically a relevant bachelor's degree. Familiarity with CRM platforms (like Salesforce), ticketing systems, and vendor-specific certifications (such as AWS or Microsoft Certified) are commonly required. Exceptional problem-solving abilities, communication skills, and the capacity to manage multiple priorities help TAMs build trust and deliver tailored solutions. These skills are crucial for ensuring client satisfaction, driving technical adoption, and maintaining long-term customer relationships.

What are some common challenges technical account managers (TAMs) face when balancing technical support and client relationship management?

Technical Account Managers often juggle the dual responsibilities of providing in-depth technical guidance and nurturing strong client relationships. A common challenge is managing client expectations while troubleshooting complex issues, as TAMs must communicate technical limitations or delays in a way that maintains trust. Additionally, TAMs frequently coordinate with internal engineering and product teams to advocate for client needs, requiring excellent organizational and communication skills. Successfully balancing these aspects leads to higher client satisfaction and long-term partnerships.

What is the difference between Technical Account Manager Tam vs Customer Success Manager CSM?

AspectTechnical Account Manager TamCustomer Success Manager CSM
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship management
Required SkillsTechnical knowledge, troubleshooting, communicationCustomer service, communication, relationship building
Work EnvironmentTechnical teams, client sites, support centersSales teams, client offices, remote
Common Industry UsageIT, SaaS, cloud servicesSoftware, SaaS, technology services

While both roles involve client interaction, the Technical Account Manager Tam primarily focuses on technical support and product optimization, whereas the Customer Success Manager CSM emphasizes customer retention and relationship management. Understanding these differences helps organizations assign the right roles for client success and technical support.

What job categories do people searching Technical Account Manager Tam jobs in Spring, TX look for?

The top searched job categories for Technical Account Manager Tam jobs in Spring, TX are:

What cities near Spring, TX are hiring for Technical Account Manager Tam jobs?

Cities near Spring, TX with the most Technical Account Manager Tam job openings:

Technical Account Manager Tam jobs near you

Senior Technical Account Manager

Relativity

Houston, TX • On-site

$134K - $202K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Posting Type

Remote/Hybrid

Job Overview

TheTechnical Account Management Teamproactively supportsour customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs.
The TAM is responsible for developing an account plan and strategy for leveraging the Relativity platform to achieve the customers' desired objectives. The TAM performs ongoing technical account oversight and manages the technical relationship with the customer. In this role you will be required to work cross-functionally and apply critical thinking skills to solve problems and guide internal stakeholders to appropriate solutions for our business and customers.
This role requires prior Relativity experience.

Job Description and Requirements

  • Developa strong understanding of projectsimpactingyour service area andensuringservice impact is minimized
  • Help guide the resolution ofcriticalcustomerincidents
  • Leadtechnical success plansto ensure customers have a positiveand successfulexperienceusing Relativity
  • Be accountable for the quality of Serviceprovided; ensuring future demand from growth and projects is understood and factored into capacity planningforcustomers
  • Intherole of an SME, work collaboratively with cross-functional teams to enhance the product and createa bettercustomer experience across multiple verticals
  • Drive internal service review meetings covering performance, service improvements,quality,and process
  • Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and resolve customer incidents
  • When interacting with ourcustomers, takethe initiativetoprovidethe bestpracticeson theuse ofRelativity
  • Maintain the flexibility to work othertime framesas needed or requested
  • Commitment to and consistent demonstration of core company values
  • Contributeto and follow Knowledge-Centered Support (KCS) processes and best practices
  • Exhibit subject matter expert (SME) knowledge inRelativity
  • Relativity Certified Administratorrequired
  • Abilitytravel10% of the time for customer engagements.

Preferred Qualifications

  • Provenexperience with SQL and Windows platform, and/orexperience troubleshooting complextechnical issuesacross the enterprise.

  • Strongwritten and verbal communication skills

  • Ability to work efficiently under pressure, drive projects to completion and meet deadlines.

  • Ability to manage multiple projects simultaneouslyand prioritize based on company and teamobjectives.

  • Meticulous attention to detail.

  • Experience working inaSaaS,IaaSand/orHybridenvironments

  • Experience with and knowledge of e-discovery industry and products.

  • ITIL Certification

  • Relativity Expert

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$134,000 and $202,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills:

Business Intelligence (BI), Communication, Data Analysis, Database Management, Data Governance, Data Visualization, Information Retrieval, Legal Analysis, Legal Research, Natural Language

Apply