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Tech Jobs in Sumter, SC (NOW HIRING)

Testery

CTO (Java / Kotlin / React)

Columbia, SC · On-site

$140K - $180K/yr

Chief Technology Officer Testery is a next-generation test orchestration cloud that runs millions of automated tests per month, empowering our customers to ship better quality software, faster. We ...

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Tech information

What are the key skills and qualifications needed to thrive as a Tech professional, and why are they important?

To thrive as a Tech professional, you need a solid understanding of computer science fundamentals, problem-solving abilities, and often a relevant degree or certification. Familiarity with programming languages, development frameworks, and tools like Git, cloud platforms, or specific software systems is frequently required. Strong communication, teamwork, and adaptability help you collaborate across projects and quickly learn new technologies. These skills are crucial for staying effective in a rapidly evolving industry and delivering successful technology solutions.

What is the difference between Tech vs Software Developer?

AspectTechSoftware Developer
Required CredentialsTypically a degree in IT, Computer Science, or related field; certifications like CompTIA, Cisco, or Microsoft are commonUsually a degree in Computer Science, Software Engineering, or related; certifications like Microsoft Certified, AWS Developer are beneficial
Work EnvironmentOften in IT departments, technical support, or network management settingsPrimarily in software development teams, coding, testing, and deploying applications
Employer & Industry UsageUsed across IT services, telecommunications, and tech companiesCommon in software firms, tech startups, and companies with in-house development teams

While both Tech and Software Developer roles require technical skills and related certifications, Tech generally covers a broader range of IT functions such as network management and technical support. Software Developers focus specifically on coding and creating software applications. The roles often overlap but serve different primary functions within the tech industry.

How does a Tech professional typically collaborate with other departments within a company?

Tech professionals frequently work alongside teams from various departments such as marketing, sales, and operations to develop, implement, and support technology solutions that drive business goals. This often involves participating in cross-functional meetings, gathering user requirements, explaining technical concepts to non-technical colleagues, and troubleshooting issues together. Effective communication and teamwork are essential, as Tech professionals act as a bridge between technical and business teams. This collaborative approach ensures that technical solutions are aligned with organizational needs and enhances overall project success.

What are tech jobs?

Tech jobs refer to roles within the technology sector, involving the development, implementation, and maintenance of computer systems, software, hardware, and networks. These jobs can range from software engineers and data analysts to IT support specialists and cybersecurity experts. Tech jobs are found across many industries and often require problem-solving skills, technical knowledge, and adaptability to rapidly changing technologies. Many positions offer remote work options and competitive salaries, making tech a popular and dynamic career field.
What are the most commonly searched types of Tech jobs in Sumter, SC? The most popular types of Tech jobs in Sumter, SC are:
What are popular job titles related to Tech jobs in Sumter, SC? For Tech jobs in Sumter, SC, the most frequently searched job titles are:
What job categories do people searching Tech jobs in Sumter, SC look for? The top searched job categories for Tech jobs in Sumter, SC are:
What cities near Sumter, SC are hiring for Tech jobs? Cities near Sumter, SC with the most Tech job openings:
Tech jobs near you

First Level IT Support

Praktikant / Werkstudent (w/m/d) Baumanagement

Alcolu, SC • On-site, Remote

$19.75 - $27.25/hr

Full-time

Medical

Posted yesterday

Job description

Company Description

Creating a future worth living for future generations gets us out of bed every morning. Depending on the project, we are consultants, implementers, or both for sustainable, innovative and economical solutions for real estate, industry, energy and infrastructure. Our more than 6,500 employees at over 80 locations worldwide support our customers in interdisciplinary teams. Our thinking is both visionary and realistic. We work independently and as part of a team. With passion and the latest technologies. We unite. Join us at Dreso and let's create a world we want to live in.

Job Description

We are looking for a First Level IT Support Technician to join our IT team in a fully remote role. The position provides first-line technical support to internal users across different countries and global regions, helping ensure smooth and efficient IT operations.

Due to the international scope of the role, working hours may include evening or night shifts, depending on the regions being supported.

Key Responsibilities

  • Provide first-level IT support to internal users via ticketing systems, email, and remote support tools.
  • Support users located in multiple countries and time zones.
  • Diagnose and resolve basic hardware, software, and connectivity issues.
  • Document incidents, requests, and resolutions accurately in the IT ticketing tool.
  • Escalate complex or unresolved issues to second-level support teams.
  • Support user onboarding and offboarding (accounts, permissions, basic setup).
  • Follow IT procedures, standards, and security policies.
  • Contribute to improving support processes and user experience.

Working Model & Schedule

  • Fully remote position.
  • Shift-based role, with flexibility to work evening or night shifts to support global regions.
  • Shift planning will be organized in advance according to business needs.

Technical additions 

  • Password resets / account unlocks
  • User and permission management
  • Remote troubleshooting tools
  • Identity / user management

Ticket handling 

  • SLAs / prioritization
  • Ability to prioritize tickets based on urgency and impact

Knowledge base / documentation

  • Maintaining FAQs, runbooks, and standard solutions.
Qualifications
  • Previous experience in IT Support / Service Desk / Helpdesk 
  • Basic knowledge of:
    • Windows 
    • Microsoft 365 tools (Outlook, Teams, SharePoint)
    • IT ticketing systems
  • Strong communication and problem-solving skills.
  • Comfortable working with users from different cultures and locations.
  • Fluent English is required; additional languages are a plus.
  • Willingness and availability to work in a fully remote, shift-based environment, including night shifts if required.

Nice to Have

  • Experience supporting international or distributed teams.
  • Basic knowledge of Active Directory or user account management.
  • IT-related studies or certifications (completed or in progress).
Additional Information
  • To ensure your work-life balance, we offer the option of mobile working
  • We promote your professional and personal development through individual training and further education at the Drees & Sommer Academy
  • We support your health with a bonus for sports enthusiasts. We offer the possibility of subscribing to a private health insurance policy
  • Employees benefit from tax advantages related to their commuting expenses for the office
  • Fiscal advantages for employees expenses in meal costs during the worktime. Employee referral program with attractive bonus scheme
  • Supporting career and family by receiving tax benefits for kindergarten expenses

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