ZipRecruiter

Log In

1

Tech Support Customer Service Jobs (NOW HIRING)

North Shore Steel

IT Support Specialist

Houston, TX · On-site

Excellent customer service and communication skills. * Strong attention to detail and documentation ... Support procedures for conference rooms, time clocks, video systems, and kiosks. * Internal IT ...

Y-Tech

IT Support Specialist

Great Lakes, IL

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Y-Tech

IT Support Specialist

Lawton, OK · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Y-Tech, LLC

IT Support Specialist

Lawton, OK · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Trulieve

IT Support Tech

Clearwater, FL · On-site

$19 - $26/hr

Deliver exceptional customer service and technical support to internal employees. * Provide on-site and remote IT support for locations nationwide. * Respond promptly to support requests via phone ...

Trulieve

IT Support Tech

Clearwater, FL

$19 - $26/hr

Deliver exceptional customer service and technical support to internal employees. * Provide on-site and remote IT support for locations nationwide. * Respond promptly to support requests via phone ...

Gifthealth Inc

IT Support Specialist I

Columbus, OH · On-site

$54K - $64K/yr

Experience: * 0 - 2 years of experience in an IT support, help desk, or customer service role. (Required) * Experience working in a ticketing or IT service management system. (Preferred) * Exposure ...

REV

Tech Support Specialist

Gonzales, LA · On-site

The Tech Support Specialist I, II is part of a supportive, service-oriented team that promotes quality customer experiences and is honest and committed to customer care. This position engages in real ...

Amicis Global

Tech Support

South Jordan, UT · On-site

$20 - $21/hr

Title: IT Customer Support Location: South Jordan, UT Duration: 6-12 Months The Service Desk Agent is the first point of contact for users who call our IT Service Desk. While providing the highest ...

Premier Health

IT FIELD SUPPORT/CRM

Dayton, OH · On-site

$21 - $28.75/hr

Administrative Services: The IT Field Support Specialist I/CRM: Is responsible for basic IT hardware and software troubleshooting. Performs fingerprint enrollment and assigns RSA fobs for secure ...

next page

Showing results 1-20

All JobsTech Support Customer Service Jobs

Tech Support Customer Service information

See salary details

$14

$21

$34

How much do tech support customer service jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for tech support customer service in the United States is $21.77, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.80 per hour, depending on experience, location, and employer.

What does customer service and tech support do?

A tech support customer service representative assists users with technical issues related to hardware, software, or network problems. They troubleshoot, provide solutions, and often use tools like remote access software or knowledge bases to resolve customer inquiries efficiently.

What is the difference between Tech Support Customer Service vs Technical Support Specialist?

AspectTech Support Customer ServiceTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ are commonSimilar certifications; often requires more technical certifications or training
Work EnvironmentCall centers, help desks, remote supportOn-site or remote technical environments, troubleshooting hardware/software
Employer & IndustryIT service providers, tech companies, customer support centersIT departments, tech companies, hardware/software vendors
Common Search & ComparisonCustomer service focus, troubleshooting skills, communicationTechnical troubleshooting, problem-solving, technical knowledge

While both roles involve assisting users with technical issues, Tech Support Customer Service emphasizes communication and customer interaction, whereas Technical Support Specialist focuses more on in-depth technical troubleshooting and problem resolution. The roles often overlap, but the specialist role typically requires more technical expertise.

How to make 2000 a week working from home?

A Tech Support Customer Service representative can earn around $2000 weekly by working full-time, often requiring strong communication skills, technical knowledge, and experience with support tools. Increasing income may involve taking on additional shifts, specializing in high-demand areas, or obtaining relevant certifications to qualify for higher-paying roles.

What jobs pay $10,000 a month without a degree?

Tech support customer service roles typically do not pay $10,000 a month without advanced skills or management responsibilities. High-paying jobs in this field usually require extensive experience, specialized technical knowledge, or certifications. For higher earnings, roles such as IT managers or technical consultants may reach that level, often requiring relevant certifications and years of experience.

What are Tech Support Customer Service roles?

Tech Support Customer Service roles involve assisting customers with technical issues related to products or services. These professionals troubleshoot problems, provide step-by-step solutions, and guide users through installations or configurations. Their goal is to ensure customer satisfaction by resolving issues efficiently, answering inquiries, and sometimes escalating more complex problems to specialized teams. Good communication, problem-solving skills, and technical knowledge are key to success in this field.

What are some common challenges faced by Tech Support Customer Service representatives, and how can they be effectively managed?

Tech Support Customer Service representatives often encounter challenges such as handling frustrated customers, troubleshooting complex technical issues, and managing high call volumes. Effective management of these challenges involves maintaining clear communication, active listening, and patience when addressing customer concerns. Additionally, leveraging available knowledge bases, collaborating with technical teams, and continuously updating technical skills can help representatives resolve issues efficiently and provide a positive customer experience.

What are the key skills and qualifications needed to thrive as a Tech Support Customer Service professional, and why are they important?

To thrive as a Tech Support Customer Service professional, you need strong problem-solving abilities, technical knowledge of relevant products or software, and typically at least a high school diploma or equivalent. Familiarity with help desk ticketing systems, remote desktop tools, and CRM software is commonly required. Excellent communication, patience, and active listening skills distinguish top performers in this role. These competencies are crucial for efficiently resolving customer issues, ensuring user satisfaction, and maintaining a positive company reputation.

What is a customer service tech support job description?

A customer service tech support job involves assisting customers with technical issues related to products or services, often through phone, email, or chat. It requires troubleshooting skills, knowledge of relevant hardware or software, and the ability to communicate solutions clearly. Support specialists may also document issues and escalate complex problems to higher-level technicians.
More about Tech Support Customer Service jobs
What cities are hiring for Tech Support Customer Service jobs? Cities with the most Tech Support Customer Service job openings:
What states have the most Tech Support Customer Service jobs? States with the most job openings for Tech Support Customer Service jobs include:
Tech Support Customer Service jobs near you
Technology Support Technician

Technology Support Technician

Elizabeth City State University

Elizabeth City, NC • On-site

$19 - $26.25/hr

Temporary

This job post has expired today. Applications are no longer accepted.

Job description

Posting Details
Posting Summary
Position Number
Working Title
Technology Support Technician
Division
Office of the Chancellor
Department/Unit
Information Technology
Section
Information Technology (section)
Primary Purpose of Organizational Unit
The Division of Information Technology (IT) strengthens and supports the University's mission of exemplary teaching and learning, scholarly and creative research, and effective engagement and public service by providing the information technology infrastructure, software, hardware, and support to achieve the University's strategic goals. IT is composed of four departments which work with the university community to provide the information technology support and services required to realize operational excellence, integrate advanced technology, and create efficient and effective technology solutions.
Description of Work
The Technology Support Technician role focuses on providing hands-on IT support for computer systems, classroom technology, and campus users. The position supports both hardware and software operations while assisting Technical Analysts with setup, deployment, troubleshooting, and maintenance of technology across the ECSU campus.
Key Responsibilities
  • Support and maintain Macs, PCs, and network-connected devices
  • Assist with equipment setup, configuration, deployment, and delivery
  • Manage service requests and document technical issues
  • Troubleshoot hardware, software, and network connectivity problems
  • Run diagnostic tests and repair computer equipment
  • Provide technical support in person and over the phone to staff and students
  • Support classroom technology and campus IT operations
  • Communicate technical information clearly and professionally
  • Maintain a strong customer service attitude and attention to detail

Qualifications
  • Two-year college degree or technical training in Information Technology or a related field
  • Experience troubleshooting computer hardware and software
  • Familiarity with Windows and macOS systems
  • Strong communication and customer service skills
  • Ability to work efficiently in a fast-paced environment
  • Dependability, professionalism, and time management skills

The position reports to the IT Client Services Manager and works closely with Technical Analysts while gaining exposure to multiple areas of the ITCS department.
Competencies/Knowledge Skills, and Abilities Required in this Position
Competencies, Knowledge, Skills, and Abilities Required
Technical Competencies
  • Knowledge of computer hardware, software, and operating systems
  • Ability to troubleshoot and resolve technical issues related to PCs, Macs, printers, and peripheral devices
  • Understanding of network connectivity, wireless networking, and basic network troubleshooting
  • Familiarity with classroom technology, audiovisual equipment, and campus IT systems
  • Knowledge of system deployment, configuration, and maintenance procedures
  • Experience using help desk or ticketing systems to manage service requests
  • Ability to run diagnostic tests, perform hardware repairs, and maintain computer equipment
  • Understanding of cybersecurity principles, endpoint security, and safe computing practices
  • Familiarity with Windows and macOS administration and support

Communication Skills
  • Strong verbal and written communication skills
  • Ability to explain technical information clearly to non-technical users
  • Professional customer service and interpersonal skills
  • Ability to provide support in person, over the phone, and through electronic communication

Problem-Solving Abilities
  • Strong analytical and troubleshooting skills
  • Ability to identify technical problems and implement effective solutions
  • Ability to prioritize tasks and manage multiple assignments simultaneously
  • Attention to detail and accuracy in documenting technical issues and resolutions

Professional Competencies
  • Dependability and punctuality
  • Ability to work independently and collaboratively within a team environment
  • Ability to work effectively under pressure in a fast-paced environment
  • Strong organizational and time-management skills
  • Professional appearance, conduct, and work ethic
  • Willingness to learn new technologies and adapt to changing technical environments

License or Certification Required by Statute or Regulation
Management Preferences
Preferred Knowledge and Certifications
  • CompTIA Network+ Certification, preferred but not required
  • CompTIA Security+ Certification , preferred but not required
  • Knowledge of server security and administration
  • Knowledge of network security and administration

Position Recruitment Range
Depends on experience
Position Category
Temporary/Student
Position Status
Temporary
Work Hours (i.e. 8:00-5:00pm, etc.)
8:00 am - 5:00 pm
Work Schedule (i.e. Mon-Fri, Rotating Shifts, Etc.)
Monday - Friday
Posting Detail Information
Posting Number
ATS00249P
Job Open Date
06/12/2026
Job Close Date
06/15/2026
Open Until Filled
Special Instructions to Applicant
AA/EEO Statement
Elizabeth City State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.
Background Check Statement
Any offer of employment to a successful candidate will be conditioned upon the University's receipt of a satisfactory criminal background report.
Eligibility for Employment
Proper documentation of identity and eligibility for employment will be required before the hiring process can be completed. ECSU is an E-Verify participant.
Quicklink for Posting
https://jobs.ecsu.edu/postings/7639

Apply