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Tech Services Manager Jobs in Wisconsin (NOW HIRING)

Silverado

Office Services Manager

Glendale, WI

We're hiring an Office Services Manager - a detail-oriented and people-focused professional who ... Coordinate IT account setup and assist associates with technology needs * Ensure accurate and ...

C2 Staffing

Creative Services Manager

West Bend, WI · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... Services Manager to lead and evolve their in-house creative team across both graphic design and ... technologies, including AI-assisted creative tools and generative workflows. They align ...

Great Wolf Resorts

Guest Services Manager

Baraboo, WI · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We offer flexible scheduling, access to a holistic wellness program and technology, and support ... Manages the execution of all operations in Guest Services (e.g., Front Office, Bell, Valet, and PBX)

Silverado

Office Services Manager

Glendale, WI · On-site

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We're hiring an Office Services Manager - a detail-oriented and people-focused professional who ... Coordinate IT account setup and assist associates with technology needs * Ensure accurate and ...

CASH DEPOT LTD

IT Operations Manager

Green Bay, WI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management, consumer financial services, ATM solutions, and air/vac systems ... An award-winning provider of financial technology, equipment, and services since 1983, we are ...

Great Wolf Lodge

Guest Services Manager

Baraboo, WI · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We offer flexible scheduling, access to a holistic wellness program and technology, and support ... Manages the execution of all operations in Guest Services (e.g., Front Office, Bell, Valet, and PBX)

Great Wolf Lodge

Guest Services Manager

Baraboo, WI · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We offer flexible scheduling, access to a holistic wellness program and technology, and support ... Manages the execution of all operations in Guest Services (e.g., Front Office, Bell, Valet, and PBX)

Wisconsin

Research Services Manager

Madison, WI

  • Retirement

  • PTO

Research Services Manager Job Summary: The Department of Radiology, University of Wisconsin ... Cutting-Edge Technology : We utilize state-of-the-art imaging in CT, MR, PET/CT, PET/MR ...

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Showing results 21-40

All JobsTech Services JobsTech Services Manager JobsTech Services Manager Jobs in Wisconsin

Tech Services Manager information

What is a tech services manager?

Tech Services Managers are professionals responsible for overseeing the technical support and IT service operations within an organization. They manage teams that provide technical assistance, ensure the smooth operation of IT systems, and implement best practices for service delivery. Their duties often include coordinating support staff, developing policies, monitoring system performance, and ensuring customer satisfaction with technical services. Tech Services Managers play a crucial role in bridging the gap between end-users and technical teams, ensuring technology aligns with business needs.

What are the key skills and qualifications needed to thrive as a tech services manager?

To thrive as a Tech Services Manager, you need a solid background in IT service management, technical troubleshooting, and leadership, often supported by a relevant degree and experience in technology roles. Familiarity with ITIL frameworks, ticketing systems like ServiceNow, and certifications such as CompTIA or PMP are commonly expected. Strong communication, problem-solving, and team management skills help you lead teams and collaborate with stakeholders effectively. These competencies ensure smooth IT operations, high-quality service delivery, and continuous improvement in technical environments.

How does a tech services manager typically collaborate with other departments to ensure seamless IT operations?

A Tech Services Manager frequently works across departments, coordinating with teams like software development, customer support, and operations to resolve technical issues and implement new solutions. They act as a bridge, translating business needs into technical requirements and ensuring IT services align with organizational goals. Effective communication and project management skills are crucial, as the manager often leads cross-functional meetings and oversees multi-team projects to improve system performance and user experience.

What is the difference between Tech Services Manager vs IT Support Specialist?

AspectTech Services ManagerIT Support Specialist
Required credentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMPAssociate's or Bachelor's degree; certifications like CompTIA A+ or Network+
Work environmentOversees multiple teams, manages projects, and interacts with clients and vendorsProvides technical support directly to end-users, often in an office or helpdesk setting
Employer and industry usageUsed in IT departments across various industries, focusing on service delivery and managementCommon in tech support, helpdesk, and customer service roles within IT

The main difference is that Tech Services Managers oversee IT service delivery and manage teams, while IT Support Specialists focus on providing direct technical support to users. The manager role involves strategic planning and coordination, whereas the specialist role is more hands-on troubleshooting.

What are popular job titles related to Tech Services Manager jobs in Wisconsin?

For Tech Services Manager jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Tech Services Manager jobs in Wisconsin look for?

The top searched job categories for Tech Services Manager jobs in Wisconsin are:

Tech Services Manager jobs near you
Infographic showing various Tech Services Manager job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Office Services Manager

Silverado

Glendale, WI

Full-time

Posted 20 days ago

Job description

Join Silverado Northshore and be part of a nationally recognized team ranked in the top 10 nationwide by Fortune Magazine's Best Workplaces in Aging Services. For over 27 years, Silverado has been delivering exceptional care to individuals with Alzheimer's and other forms of dementia while creating meaningful careers for those who serve. We're a certified Great Place to Work and proud to offer competitive pay, benefits, and growth opportunities.

We're hiring an Office Services Manager - a detail-oriented and people-focused professional who will oversee office operations and human resources functions, ensuring compliance, efficiency, and a positive experience for associates and residents.

Be a Difference-Maker with a Senior Care Leader

You bring strong organizational skills, leadership experience, and a passion for supporting teams in a mission-driven environment. You thrive in a fast-paced setting and are committed to fostering a culture of excellence and compassion.

What You'll Be Doing

  • Maintain all team member personnel information and manage HR recordkeeping and processes on-site
  • Oversee the associate lifecycle, including pre-hire, onboarding, and offboarding
  • Champion new team member onboarding and orientation, ensuring a welcoming experience
  • Coordinate IT account setup and assist associates with technology needs
  • Ensure accurate and timely payroll submission and compliance with regulations
  • Collaborate with Talent Acquisition to support hiring and recruitment processes
  • Assist in Risk Management with workers' compensation reporting and follow-up
  • Support HR with leave of absence and accommodation processes
  • Supervise and manage receptionist scheduling and performance
  • Partner with the Administrator and leadership team to promote engagement and morale
  • Order office supplies and maintain spend-down sheets for department budgets
  • Reconcile and submit community expenses, including p-card charges and petty cash
  • Maintain and update community licenses and certificates per regulatory requirements
  • Assist with care of community pets and demonstrate passion for working with individuals with dementia
  • Exhibit empathetic communication with residents, families, and associates
  • Perform other duties as assigned

Qualifications

  • Associate or bachelor's degree in Human Resources or related field preferred, or equivalent experience
  • 3+ years of business office management experience preferred
  • 2+ years of HR experience with knowledge of employment and payroll laws
  • 1+ year of supervisory experience, including coaching and team development
  • Strong attention to detail and organizational skills
  • Proficiency in Microsoft Office Suite
  • Effective communicator in verbal and written English
  • Active role: walking, bending, lifting (up to 50 lbs.)
  • Comfortable working around animals and pets
  • Reliable transportation to meet attendance and punctuality standards
    Ability to work flexible hours, including evenings, weekends, and holidays as needed

Why Choose Silverado?

  • Ranked by Fortune Magazine in Best Workplaces in Aging Services
  • Certified as a Great Place to Work
  • Internal mobility and growth opportunities across all position

Apply