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Tech Services Manager Jobs in Georgia (NOW HIRING)

iS3 Tech Services

Service Technician

Lawrenceville, GA

$35 - $45/hr

... Tech Services is a leading security systems integrator specializing in cloud-based video surveillance, access control, visitor management, intrusion alarm systems, and network infrastructure. For ...

CATALIS

Manager, Professional Services

Alpharetta, GA · On-site

At Catalis, we are committed to leveraging technology to make government interactions simpler, faster, and more accessible. The Opportunity The Professional Services Manager is a player-coach role ...

Gasoc

Manager, IT Controls and Compliance

Tucker, GA · On-site

$110 - $150/hr

Lead IT Controls, Compliance, and Operational Excellence Across Mission-Critical Technology Services Georgia System Operations Corporation (GSOC) is seeking a Manager, IT Controls and Compliance to ...

Yamaha

Engineering Services Manager

Kennesaw, GA

Manage the resources and tasks of the Design Technology Services functions of the MIC. Thisincludes, but is not limited to, management and maintenance of all CAE tools & resources. * Manage the ...

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Tech Services Manager information

What is a tech services manager?

Tech Services Managers are professionals responsible for overseeing the technical support and IT service operations within an organization. They manage teams that provide technical assistance, ensure the smooth operation of IT systems, and implement best practices for service delivery. Their duties often include coordinating support staff, developing policies, monitoring system performance, and ensuring customer satisfaction with technical services. Tech Services Managers play a crucial role in bridging the gap between end-users and technical teams, ensuring technology aligns with business needs.

What are the key skills and qualifications needed to thrive as a tech services manager?

To thrive as a Tech Services Manager, you need a solid background in IT service management, technical troubleshooting, and leadership, often supported by a relevant degree and experience in technology roles. Familiarity with ITIL frameworks, ticketing systems like ServiceNow, and certifications such as CompTIA or PMP are commonly expected. Strong communication, problem-solving, and team management skills help you lead teams and collaborate with stakeholders effectively. These competencies ensure smooth IT operations, high-quality service delivery, and continuous improvement in technical environments.

How does a tech services manager typically collaborate with other departments to ensure seamless IT operations?

A Tech Services Manager frequently works across departments, coordinating with teams like software development, customer support, and operations to resolve technical issues and implement new solutions. They act as a bridge, translating business needs into technical requirements and ensuring IT services align with organizational goals. Effective communication and project management skills are crucial, as the manager often leads cross-functional meetings and oversees multi-team projects to improve system performance and user experience.

What is the difference between Tech Services Manager vs IT Support Specialist?

AspectTech Services ManagerIT Support Specialist
Required credentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMPAssociate's or Bachelor's degree; certifications like CompTIA A+ or Network+
Work environmentOversees multiple teams, manages projects, and interacts with clients and vendorsProvides technical support directly to end-users, often in an office or helpdesk setting
Employer and industry usageUsed in IT departments across various industries, focusing on service delivery and managementCommon in tech support, helpdesk, and customer service roles within IT

The main difference is that Tech Services Managers oversee IT service delivery and manage teams, while IT Support Specialists focus on providing direct technical support to users. The manager role involves strategic planning and coordination, whereas the specialist role is more hands-on troubleshooting.

What are popular job titles related to Tech Services Manager jobs in Georgia?

For Tech Services Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Tech Services Manager jobs in Georgia look for?

The top searched job categories for Tech Services Manager jobs in Georgia are:

Tech Services Manager jobs near you
Infographic showing various Tech Services Manager job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 15% Part Time, 8% Contract, and 3% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Senior Technology Specialist - IT Services

Infosys

Atlanta, GA • On-site

Full-time

Posted 13 days ago

Infosys rating

7.0

Company rating: 7.0 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

153rd of 226 rated it services

Job description


Senior Technology Specialist - IT
Job Position
Senior Technology Specialist - IT
Job Location
Atlanta, Georgia
Work Arrangement
Hybrid
In-Office Schedule
Tuesday, Wednesday, and Thursday
Job Hours
Monday - Friday, Standard Business Hours
Job Summary
The Senior Technology Specialist - IT will be responsible for the administration, maintenance, and optimization of enterprise infrastructure environments across Unix/Linux operating systems, virtualization platforms, and storage technologies. This role supports critical business operations by ensuring the availability, security, scalability, and performance of infrastructure systems.
The ideal candidate will possess strong technical expertise in Unix/Linux administration, virtualization technologies, storage management, automation, and infrastructure support. The role will work closely with application, DevOps, security, and infrastructure teams to support operational excellence, infrastructure modernization, and continuous improvement initiatives.
Job Responsibilities
Unix/Linux Administration
  • Build, configure, administer, and maintain Unix/Linux server environments including RHEL and Solaris.
  • Perform operating system upgrades, patching, system hardening, and performance tuning.
  • Configure and manage storage provisioning, file systems, and shared resources.
  • Monitor system health and troubleshoot infrastructure-related issues.
  • Automate routine administrative tasks using Shell Scripting, Python, Ansible, or similar tools.
  • Support backup, recovery, and disaster recovery processes.
Hypervisor & Virtualization Management
  • Administer virtualization platforms including Red Hat OpenShift and KVM.
  • Plan and execute infrastructure upgrades, migrations, and capacity expansion initiatives.
  • Optimize virtual machine performance, resource utilization, and high-availability configurations.
  • Manage virtual networking, storage integration, snapshots, and backup solutions.
  • Ensure virtual environments comply with security, licensing, and operational standards.
  • Partner with application and DevOps teams to support containerized and hybrid infrastructure workloads.
Storage & Infrastructure Operations
  • Support enterprise storage environments and capacity planning activities.
  • Perform storage provisioning, performance monitoring, and troubleshooting.
  • Assist with replication, backup, and disaster recovery solutions.
  • Support infrastructure lifecycle management and operational stability initiatives.
Governance & Collaboration
  • Collaborate with cross-functional teams to align infrastructure services with business requirements.
  • Maintain system documentation, architecture diagrams, operational procedures, and support runbooks.
  • Ensure compliance with organizational security policies and regulatory requirements.
  • Participate in incident management, root cause analysis, and continuous improvement initiatives.
  • Provide technical guidance and knowledge sharing across infrastructure teams.
Qualifications
Required Qualifications
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
  • 8+ years of experience in as pertains to job description
Preferred Qualifications
  • Strong experience administering Unix/Linux environments, including Red Hat Enterprise Linux (RHEL) and Solaris.
  • Experience supporting virtualization technologies such as KVM and Red Hat OpenShift.
  • Knowledge of networking concepts, TCP/IP, DNS, load balancing, and security best practices.
  • Experience with backup, recovery, replication, and disaster recovery solutions.
  • Experience with enterprise storage technologies including EMC, NetApp, and Hitachi.
  • Experience with infrastructure automation tools such as Ansible and Terraform.
  • Knowledge of containerization technologies and hybrid cloud environments.
  • Experience leading infrastructure projects and mentoring junior engineers.
  • Understanding of ITIL processes and operational best practices.
  • Experience supporting large-scale enterprise production environments.
  • Strong troubleshooting, analytical, and problem-solving abilities.
  • Excellent verbal and written communication skills.
  • Ability to work independently and effectively within cross-functional teams.
Preferred Certifications
  • RHCSA (Red Hat Certified System Administrator)
  • RHCE (Red Hat Certified Engineer)
  • EX280 Red Hat OpenShift Administration
  • ITIL Foundation Certification
  • Additional Linux, Virtualization, Storage, or Cloud certifications
Who We Are
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.

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