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Tech Services Manager Jobs in Alberta (NOW HIRING)

Canon Careers

34598

Edmonton, AB · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Managing an Emerging & Key Accounts sales team to achieve new-customer acquisition and revenue targets for Office Equipment, Software, and Managed IT Services in Western Canada. * Driving proactive ...

Pretiumenterpriseservices

Service Manager

Edmonton, AB

CA$27.33 - CA$40.99/hr

The Service Manager I coordinates the work of employees who repair and maintain buildings ... Advanced computer skills and industry specific technology to coordinate and help respond to ...

Kaizen Automotive Group

Service Manager

Ponoka, AB

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Position Summary The Service Manager is responsible for leading the daily operations of the ... Certification in automotive technology or relevant postsecondary education is an asset. INDCFO CAD ...

Kaizen Automotive Group

Service Manager

Ponoka, AB · On-site

CA$100K - CA$120K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Overview Position Summary The Service Manager is responsible for leading the daily operations of ... Certification in automotive technology or relevant postsecondary education is an asset. INDCFO ...

Sunbelt Rentals

Service Manager

Edmonton, AB · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Sunbelt Rentals is looking for a Service Manager to manage the servicing of company and customer ... - Tech paid hours vs. worked hour report * Perform other duties assigned as assigned by the manager.

Sunbelt Rentals

Service Manager

Edmonton, AB · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Sunbelt Rentals is looking for a Service Manager to manage the servicing of company and customer ... - Tech paid hours vs. worked hour report * Perform other duties assigned as assigned by the manager.

BDO Canada

Team Lead, Cloud Services

Edmonton, AB

  • PTO

Demonstrated experience managing a cloud services, sales, operations or support team * Experience in the technology consulting field, cloud solutions provider (Microsoft CSP) or similar and working ...

BDO Canada

Team Lead, Cloud Services

Calgary, AB

  • PTO

Demonstrated experience managing a cloud services, sales, operations or support team * Experience in the technology consulting field, cloud solutions provider (Microsoft CSP) or similar and working ...

H2Safety

Project Manager (Emergency Management)

Calgary, AB · On-site

  • Medical

  • Retirement

  • PTO

Our team of industry-leading experts delivers comprehensive, tailored emergency management services, emergency response training, and technology services to companies throughout Canada, North America ...

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All JobsTech Services JobsTech Services Manager JobsTech Services Manager Jobs in Alberta

Tech Services Manager information

What is a tech services manager?

Tech Services Managers are professionals responsible for overseeing the technical support and IT service operations within an organization. They manage teams that provide technical assistance, ensure the smooth operation of IT systems, and implement best practices for service delivery. Their duties often include coordinating support staff, developing policies, monitoring system performance, and ensuring customer satisfaction with technical services. Tech Services Managers play a crucial role in bridging the gap between end-users and technical teams, ensuring technology aligns with business needs.

What are the key skills and qualifications needed to thrive as a tech services manager?

To thrive as a Tech Services Manager, you need a solid background in IT service management, technical troubleshooting, and leadership, often supported by a relevant degree and experience in technology roles. Familiarity with ITIL frameworks, ticketing systems like ServiceNow, and certifications such as CompTIA or PMP are commonly expected. Strong communication, problem-solving, and team management skills help you lead teams and collaborate with stakeholders effectively. These competencies ensure smooth IT operations, high-quality service delivery, and continuous improvement in technical environments.

How does a tech services manager typically collaborate with other departments to ensure seamless IT operations?

A Tech Services Manager frequently works across departments, coordinating with teams like software development, customer support, and operations to resolve technical issues and implement new solutions. They act as a bridge, translating business needs into technical requirements and ensuring IT services align with organizational goals. Effective communication and project management skills are crucial, as the manager often leads cross-functional meetings and oversees multi-team projects to improve system performance and user experience.

What is the difference between Tech Services Manager vs IT Support Specialist?

AspectTech Services ManagerIT Support Specialist
Required credentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMPAssociate's or Bachelor's degree; certifications like CompTIA A+ or Network+
Work environmentOversees multiple teams, manages projects, and interacts with clients and vendorsProvides technical support directly to end-users, often in an office or helpdesk setting
Employer and industry usageUsed in IT departments across various industries, focusing on service delivery and managementCommon in tech support, helpdesk, and customer service roles within IT

The main difference is that Tech Services Managers oversee IT service delivery and manage teams, while IT Support Specialists focus on providing direct technical support to users. The manager role involves strategic planning and coordination, whereas the specialist role is more hands-on troubleshooting.

What are popular job titles related to Tech Services Manager jobs in Alberta?

For Tech Services Manager jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Tech Services Manager jobs in Alberta look for?

The top searched job categories for Tech Services Manager jobs in Alberta are:

Tech Services Manager jobs near you
Infographic showing various Tech Services Manager job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Technology Service Tech I

Pattersoncompanies

Edmonton, AB

Full-time

Posted 12 days ago

Job description

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Summary

As a Technology Service Technician at Patterson Dental, you will have to perform repairs, installations and maintenance of digital radiology, CAD/CAM and computer equipment on the road or at the office. You will also troubleshoot software problems on Windows-based PCs in dental clinics.

Essential Functions
  • Independently respond to customer calls assigned to him, determine the nature of the problem for a particular module or component.
  • Determine the parts, supplies and tools needed to complete the service request.
  • Repairs equipment to meet manufacturer's specs. Performs standard system installations and tests functionality of components. Follows specific manufacturer, federal/provincial guidelines for repairs.
  • Ensure that the standard response time established with the service coordinator is respected.
  • Load, deliver, install, configure and train customers on the basic use and maintenance of the equipment sold.
  • Provides technical support after initial installation of equipment (software & hardware).
  • Use, maintain and secure test equipment and tools used to adjust, calibrate and repair equipment.
  • Complete all required documentation (time sheets, service orders, Radiation Protection Bureau forms, inventory and expense reports).
  • Return defective modules, assemblies or parts to head office and identify items.
  • Manages vehicle inventory and re-stocks as necessary.
  • Ensures proper vehicle maintenance guidelines and safe driving habits are followed.
  • Stay up-to-date with new technical and practical knowledge in the field of technology.
  • Perform other duties as assigned.
Job Qualifications
  • Diploma in Electronics and/or Computer Science.
  • Valid driver's license and driving record.
  • Excellent organizational skills and good problem-solving skills.
  • Motivated worker with great team spirit and manual skills.
  • 2 to 3 years of experience in TCP/IP networking.
  • Exceptional applications skills with MS Office.
  • 2 to 3 years of field repair work experience in the dental or medical environment.
  • Experience related to carpentry, electricity or electronics required.
  • Strong customer service skills required.
  • Excellent oral and written communication skills in English.

Apply