Manager, People Services
Calgary, AB · On-site
We're looking for a manager, people services to own and deliver the People function of Nureva Inc ... Experience in the technology sector * Experience developing and delivering leadership training
Manager, People Services
Calgary, AB · On-site
We're looking for a manager, people services to own and deliver the People function of Nureva Inc ... Experience in the technology sector * Experience developing and delivering leadership training
Project Manager
Edmonton, AB · On-site
... management practices, and current project documentation to establish the foundation for project ... Assessing the current technology environment in collaboration with Technology Services to identify ...
New
Project Manager
Edmonton, AB · On-site
... management practices, and current project documentation to establish the foundation for project ... Assessing the current technology environment in collaboration with Technology Services to identify ...
New
Project Manager
Calgary, AB · On-site
... management practices, and current project documentation to establish the foundation for project ... Assessing the current technology environment in collaboration with Technology Services to identify ...
New
Project Manager
Calgary, AB · On-site
... management practices, and current project documentation to establish the foundation for project ... Assessing the current technology environment in collaboration with Technology Services to identify ...
New
Project Manager
Morinville, AB · On-site
... management practices, and current project documentation to establish the foundation for project ... Assessing the current technology environment in collaboration with Technology Services to identify ...
New
Project Manager
Morinville, AB · On-site
... management practices, and current project documentation to establish the foundation for project ... Assessing the current technology environment in collaboration with Technology Services to identify ...
New
KPMG's Technology Risk services assist our clients to effectively identify, evaluate, and manage the broad range of opportunities, risks, controls, and compliance requirements associated with their ...
KPMG's Technology Risk services assist our clients to effectively identify, evaluate, and manage the broad range of opportunities, risks, controls, and compliance requirements associated with their ...
KPMG's Technology Risk services assist our clients to effectively identify, evaluate, and manage the broad range of opportunities, risks, controls, and compliance requirements associated with their ...
KPMG's Technology Risk services assist our clients to effectively identify, evaluate, and manage the broad range of opportunities, risks, controls, and compliance requirements associated with their ...
Your Opportunity We are looking for a Manager to join our Canadian Tax Services practice in Calgary ... Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values ...
Your Opportunity We are looking for a Manager to join our Canadian Tax Services practice in Calgary ... Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values ...
This is a multi-role opportunity spanning several functions across Information Technology ... Improve service performance through incident, problem, and change management aligned to ITIL ...
This is a multi-role opportunity spanning several functions across Information Technology ... Improve service performance through incident, problem, and change management aligned to ITIL ...
This is a multi-role opportunity spanning several functions across Information Technology ... Improve service performance through incident, problem, and change management aligned to ITIL ...
This is a multi-role opportunity spanning several functions across Information Technology ... Improve service performance through incident, problem, and change management aligned to ITIL ...
This is a multi-role opportunity spanning several functions across Information Technology ... Improve service performance through incident, problem, and change management aligned to ITIL ...
Quick apply
This is a multi-role opportunity spanning several functions across Information Technology ... Improve service performance through incident, problem, and change management aligned to ITIL ...
This is a multi-role opportunity spanning several functions across Information Technology ... Improve service performance through incident, problem, and change management aligned to ITIL ...
Quick apply
This is a multi-role opportunity spanning several functions across Information Technology ... Improve service performance through incident, problem, and change management aligned to ITIL ...
Harnessing our leadership position in office and production print technology, we've expanded into ... services, and competitive differentiators. * Build and manage your own book of business, driving ...
Harnessing our leadership position in office and production print technology, we've expanded into ... services, and competitive differentiators. * Build and manage your own book of business, driving ...
KPMG's Technology Risk services assist our clients to effectively identify, evaluate, and manage the broad range of opportunities, risks, controls, and compliance requirements associated with their ...
KPMG's Technology Risk services assist our clients to effectively identify, evaluate, and manage the broad range of opportunities, risks, controls, and compliance requirements associated with their ...
KPMG's Technology Risk services assist our clients to effectively identify, evaluate, and manage the broad range of opportunities, risks, controls, and compliance requirements associated with their ...
KPMG's Technology Risk services assist our clients to effectively identify, evaluate, and manage the broad range of opportunities, risks, controls, and compliance requirements associated with their ...
IT Operations - Specialist
Calgary, AB · On-site
Reporting to the Manager- IT Operations, you will be part of a collaborative team committed to ... Deliver responsive, high-quality technical support by resolving service requests efficiently and ...
IT Operations - Specialist
Calgary, AB · On-site
Reporting to the Manager- IT Operations, you will be part of a collaborative team committed to ... Deliver responsive, high-quality technical support by resolving service requests efficiently and ...
Account Manager
CA$92K - CA$121K/yr
Understanding of technology services, managed services, professional services, and digital ... transformation initiatives * Strong CRM and pipeline management skills What Makes You Extra Awesome:
Account Manager
CA$92K - CA$121K/yr
Understanding of technology services, managed services, professional services, and digital ... transformation initiatives * Strong CRM and pipeline management skills What Makes You Extra Awesome:
Adheres to IT Services Policies, Procedures and Guidelines * Supports organisational change * Other ... Management; • Knowledge of Incident and Request Management; • Excellent analytical ...
Adheres to IT Services Policies, Procedures and Guidelines * Supports organisational change * Other ... Management; • Knowledge of Incident and Request Management; • Excellent analytical ...
Adheres to IT Services Policies, Procedures and Guidelines * Supports organisational change * Other ... Management; • Knowledge of Incident and Request Management; • Excellent analytical ...
Adheres to IT Services Policies, Procedures and Guidelines * Supports organisational change * Other ... Management; • Knowledge of Incident and Request Management; • Excellent analytical ...
Adheres to IT Services Policies, Procedures and Guidelines * Supports organisational change * Other ... Management; • Knowledge of Incident and Request Management; • Excellent analytical ...
Adheres to IT Services Policies, Procedures and Guidelines * Supports organisational change * Other ... Management; • Knowledge of Incident and Request Management; • Excellent analytical ...
Senior Specialist, Corporate Solutions
Calgary, AB · On-site
CA$124K - CA$146K/yr
Working closely with business stakeholders, technology teams, and managed service providers, you will help ensure enterprise application services remain reliable, well governed, operationally ...
Senior Specialist, Corporate Solutions
Calgary, AB · On-site
CA$124K - CA$146K/yr
Working closely with business stakeholders, technology teams, and managed service providers, you will help ensure enterprise application services remain reliable, well governed, operationally ...
Tech Services Manager information
What is a tech services manager?
Tech Services Managers are professionals responsible for overseeing the technical support and IT service operations within an organization. They manage teams that provide technical assistance, ensure the smooth operation of IT systems, and implement best practices for service delivery. Their duties often include coordinating support staff, developing policies, monitoring system performance, and ensuring customer satisfaction with technical services. Tech Services Managers play a crucial role in bridging the gap between end-users and technical teams, ensuring technology aligns with business needs.
What are the key skills and qualifications needed to thrive as a tech services manager?
To thrive as a Tech Services Manager, you need a solid background in IT service management, technical troubleshooting, and leadership, often supported by a relevant degree and experience in technology roles. Familiarity with ITIL frameworks, ticketing systems like ServiceNow, and certifications such as CompTIA or PMP are commonly expected. Strong communication, problem-solving, and team management skills help you lead teams and collaborate with stakeholders effectively. These competencies ensure smooth IT operations, high-quality service delivery, and continuous improvement in technical environments.
How does a tech services manager typically collaborate with other departments to ensure seamless IT operations?
A Tech Services Manager frequently works across departments, coordinating with teams like software development, customer support, and operations to resolve technical issues and implement new solutions. They act as a bridge, translating business needs into technical requirements and ensuring IT services align with organizational goals. Effective communication and project management skills are crucial, as the manager often leads cross-functional meetings and oversees multi-team projects to improve system performance and user experience.
What is the difference between Tech Services Manager vs IT Support Specialist?
| Aspect | Tech Services Manager | IT Support Specialist |
|---|---|---|
| Required credentials | Bachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMP | Associate's or Bachelor's degree; certifications like CompTIA A+ or Network+ |
| Work environment | Oversees multiple teams, manages projects, and interacts with clients and vendors | Provides technical support directly to end-users, often in an office or helpdesk setting |
| Employer and industry usage | Used in IT departments across various industries, focusing on service delivery and management | Common in tech support, helpdesk, and customer service roles within IT |
The main difference is that Tech Services Managers oversee IT service delivery and manage teams, while IT Support Specialists focus on providing direct technical support to users. The manager role involves strategic planning and coordination, whereas the specialist role is more hands-on troubleshooting.
What are popular job titles related to Tech Services Manager jobs in Alberta?
For Tech Services Manager jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Tech Services Manager jobs in Alberta look for?
The top searched job categories for Tech Services Manager jobs in Alberta are:
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
We're looking for a manager, people services to own and deliver the People function of Nureva Inc. and its subsidiary, Nialli Inc. In this highly collaborative role, you'll work as an integral member of the management teams across both organizations to attract, develop and retain exceptional people while creating a positive and engaging employee experience.
As the sole people services professional supporting approximately 200 team members, you'll play a critical role in shaping our culture and helping the organization scale. You'll work closely with leaders across Engineering, Product, Marketing, Sales and Operations to support workforce planning, recruitment, management development, performance management, compensation and organizational effectiveness.
You're a trusted advisor who enjoys building relationships and helping people succeed. You're equally comfortable providing strategic guidance to executives and rolling up your sleeves to handle day-to-day operations. You communicate effectively, exercise sound judgment and thrive in a fast-paced environment where no two days are the same.
You will:
- Work closely with executives, directors and managers to support organizational growth, workforce planning and employee development
- Lead full-cycle recruitment activities across technical and nontechnical roles
- Coach management team members on performance management, employee relations, conflict resolution and people leadership
- Develop and maintain policies, programs and resources that support a positive staff member experience
- Manage onboarding, offboarding, benefits administration, accommodations and other People operations processes
- Work closely with all levels of the management teams on compensation reviews, benchmarking and people planning initiatives
- Design and deliver management and leadership training programs
- Support staff engagement and culture-building initiatives
- Ensure compliance with policies and employment legislation
- Identify and implement process improvements that support organizational growth and efficiency
You have:
- A positive, professional approach and a passion for helping people and organizations succeed
- At least 7 years of progressive HR experience
- A degree or diploma in HR, business administration or a related field
- Demonstrated experience in recruitment, employee relations, performance management and leadership development
- Strong knowledge of Canadian employment legislation
- Excellent communication, coaching and relationship-building skills
- The ability to manage competing priorities and work independently
- Strong judgment, discretion and problem-solving abilities
- Experience supporting management in a fast-paced or high-growth environment
Nice to have:
- A CPHR designation
- Experience in the technology sector
- Experience developing and delivering leadership training
- Experience with HRIS platforms and people analytics
We offer a competitive compensation package, unique perks and benefits, an open and collaborative office environment in downtown Calgary and the opportunity to work with a passionate, innovative team.
Apply online at nureva.com by close of business on August 14, 2026. Please outline how you'll make a difference by being part of our team. If we select you for an interview, we'll spend time helping you understand the role and our company to ensure we're a good fit for you.