Tech Job Jobs in Springfield, MA (NOW HIRING)

The IT Manager leads our technology strategy, drives operational excellence, and support our commitment to grow in the energy solutions industry. This leader will oversee the implementation of a new ERP system, modernize our IT infrastructure, and ensure we leverage emerging technologies to enhance efficiency, security, and sustainability.

The ideal candidate is a hands-on, mission-driven leader with a passion for technology’s role in making a positive impact. They will champion innovation, security, and scalability, ensuring our IT team effectively supports our company’s rapid growth and industry leadership.

Essential Duties and Responsibilities:

ERP Management:

•Lead the selection, implementation, and optimization of a new ERP system, ensuring alignment with finance, operations, and sales.

•Manage system integrations across all key business functions, including CRM, HR, financial platforms, and customer and vendor portals.

•Overall responsibility for the continued customization and maximization of Kinsley’s ERP system, Netsuite

•Oversee ERP and related systems to optimize their use and functionality while ensuring the integrity of systems and data

•Ensure projects are completed on time and in accordance with project scope, budget, and technical requirements

Leadership:

•Develop and execute a technology roadmap aligned with business objectives.

•Partner with the CFO and leadership team to drive digital transformation initiatives that enhance operational efficiency and business scalability.

•Stay ahead of industry trends, identifying opportunities to integrate AI, automation, and cloud-based solutions into our tech stack.

•Drive data strategy by enhancing analytics capabilities to support data-driven decision-making.

•Identify opportunities to integrate AI and automation tools to streamline operations and improve productivity.

•Lead and manage the IT team including nurturing their professional development and growth, and ensuring the team is meeting deadlines

•Foster a culture of collaboration between IT and other business units to optimize technology adoption.

Technical Support:

•Manage the activities of the Information Technology team providing guidance on technical matters and promoting teamwork and cooperation with our service providers as well

•Oversee day to day activities of the organization’s technological, software, and programming needs and implement and enforce IT standards, policies and/or procedures

•Install, configure, and deploy new hardware, perform software upgrades and maintenance, and complete other IT-related projects

•Monitor business system performance through the use of metrics and coordination with our partner vendors

•Maintain data security/control environment and IT business continuity/disaster recovery plans

•Manage budgeted and actual expenses and capital expenditures related to information services

•Manage the procurement of all software, hardware, license agreements and other IT supplies

•Negotiate and contract with consultants, technical personnel and vendors for services and products

Education and Qualifications:

•Bachelor’s Degree in Information Technology or equivalent preferred; plus 10+ years related experience; equivalent combination of education and experience will be considered on a case-by-case basis.

•Extensive knowledge of Microsoft Active Directory, Windows Servers 2008r2/2012/2016, Microsoft Exchange 2016, Microsoft Windows, Microsoft Office Suite of product, Microsoft SQL Server, Microsoft Remote Desktop Services, Microsoft Hyper-V, Citrix XenServer, TCP/IP Networking & Security, and MPLS Networking required.

•Knowledge of Netsuite, Microsoft, Dynamics GP (including add-ons from Nodus, eOne, and ProfAd), Key2Act (formally WennSoft) Software, Microsoft Management Reporter, Microsoft Dynamics CRM, Microsoft SharePoint, Microsoft SQL Server Reporting Services, Microsoft IIS, Untangle UTM Software, and Debian Linux preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.