ZipRecruiter

Log In

1

Tech Connect Chat Support Jobs in Texas (NOW HIRING)

Etech

Improve Processes and Technology * Work with customer support tools, reporting dashboards, and AI ... Experience managing multiple concurrent chat conversations What We're Looking For * The ideal ...

Etech

Be Seen First

Customer Support Leader,Chat and Email | 5k Sign on Bonus - Dallas, TX

Dallas, TX · On-site

$23/hr

Improve Processes and Technology Improve Processes and Technology * Work with customer support ... Experience managing multiple concurrent chat conversations What We're Looking For The ideal ...

AVI-SPL

Onsite AV Support Technician II

Mckinney, TX · On-site

$17.50 - $22.50/hr

... support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class ... how people and technology connect to elevate experiences, create new value, and enable ...

previous page

Showing results 41-60

All JobsTech Connect Chat Support JobsTech Connect Chat Support Jobs in Texas

Tech Connect Chat Support information

What is Tech Connect Chat Support?

Tech Connect Chat Support is a customer service role focused on assisting users with technical issues, questions, or troubleshooting through online chat platforms. Professionals in this position help customers resolve software or hardware problems, provide product guidance, and ensure a positive support experience. They often use real-time messaging to communicate, aiming to quickly and accurately address user concerns. This role requires strong technical knowledge, communication skills, and the ability to multitask in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a Tech Connect Chat Support specialist, and why are they important?

To thrive as a Tech Connect Chat Support specialist, you need strong troubleshooting abilities, a solid understanding of relevant technical products or services, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and live chat platforms is usually required. Excellent written communication, patience, and problem-solving skills help build rapport and resolve customer issues efficiently. These competencies ensure timely, accurate support and high customer satisfaction in a fast-paced digital environment.

What are some common challenges faced in a Tech Connect Chat Support role, and how can they be managed?

In a Tech Connect Chat Support role, one of the most common challenges is efficiently handling multiple customer conversations simultaneously while maintaining a high standard of service. Additionally, resolving complex technical issues without the benefit of voice communication can require extra patience and clear written communication. Team members often rely on strong collaboration, using internal knowledge bases and escalation procedures when necessary. Staying organized and continuously updating technical knowledge can help manage these challenges effectively.

What are popular job titles related to Tech Connect Chat Support jobs in Texas?

For Tech Connect Chat Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Tech Connect Chat Support jobs in Texas look for?

The top searched job categories for Tech Connect Chat Support jobs in Texas are:

What cities in Texas are hiring for Tech Connect Chat Support jobs?

Cities in Texas with the most Tech Connect Chat Support job openings:

Tech Connect Chat Support jobs near you
Infographic showing various Tech Connect Chat Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Amelia Developer (Voice & Chat)

Teamware Solutions Inc

Plano, TX • On-site

$50 - $53/hr

Contractor

Re-posted 4 days ago

Job description

Teamware Solutions, a business division of Quantum Leap Consulting Private Limited, offers cutting edge industry solutions for deriving business value for our clients? IT initiatives. Offering deep domain expertise in Banking, Financial Services and Insurance, Oil and Gas, Infrastructure, Manufacturing, Retail, Telecom and Healthcare industries, Teamware leads its service in offering skills augmentation and professional consulting services. With over 1700 professionals deputed across India, USA, Middle East and APAC, our major clients include Captive IT units in North America, India, Product Companies and IT Services firms. Our Vision Our Vision is to be among the top 10 largest global Professional Services firm in the Information Technology Space; we aim to achieve this by 2023, when we complete 20 years.

Job Title: Amelia Developer (Voice & Chat)

Location: San Antonio, TX / Plano, TX / Tampa, FL / Colorado Springs, CO / Chesapeake, VA / Phoenix, AZ (Onsite)

Duration: 6+ Months

MUST HAVE:

  • Experience Required: 6 – 8 Years

  • Conversational AI Platform Experience: Direct experience with Amelia (formerly IPsoft) is primary

  • Voicebot Development: Expertise in speech-to-text, text-to-speech, and designing natural, human-like voice conversations.

  • NLP & Machine Learning: Strong background in Natural Language Processing, intent recognition, and entity extraction.

  • Integration Skills: Experience connecting bots to backend systems via APIs (REST, SOAP, XML).

  • Must have strong experience integrating Amelia with tools like AWS Connect, Backend APIs, Webhooks, ITSM tools like Servicenow, Jira, Rally, Contact center technologies, ADS, SSO, LDAP, Scripting in Python Javascript, React Js

  • Technical Proficiencies: Python (4+ years preferred), JSON, and familiarity with ServiceDesk or IT Ops automation.

  • Solution Architecture: Ability to design, build, and deploy conversational solutions for customer service or internal IT

Teamware Solutions, a business division of Quantum Leap Consulting Private Limited, offers cutting edge industry solutions for deriving business value for our clients'? IT initiatives. Offering deep domain expertise in Banking, Financial Services and Insurance, Oil and Gas, Infrastructure, Manufacturing, Retail, Telecom and Healthcare industries, Teamware leads its service in offering skills augmentation and professional consulting services. With over 1700 professionals deputed across India, USA, Middle East and APAC, our major clients include Captive IT units in North America, India, Product Companies and IT Services firms. Our Vision Our Vision is to be among the top 10 largest global Professional Services firm in the Information Technology Space; we aim to achieve this by 2023, when we complete 20 years.