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Tech Call Center Jobs in Texas (NOW HIRING)

BCforward

Call Center

Austin, TX

$15.75 - $19.75/hr

Company Description About BCforward BCforward began as an IT business solutions and staffing firm ... Transfers providers to other Call Center units as needed. Meets individual performance standards.

BCforward

Call Center

Austin, TX · On-site

$15.75 - $19.75/hr

Company Description About BCforward BCforward began as an IT business solutions and staffing firm ... Transfers providers to other Call Center units as needed. Meets individual performance standards.

MCI Careers

Call Center Representative

Dallas, TX

$13.10 - $17.25/hr

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver ...

Mci Careers

Call Center Representative

Killeen, TX · On-site

$14.25 - $18/hr

LOCATION Killeen, TX POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across ...

MCI Careers

Call Center Representative

Dallas, TX · On-site

$13.10 - $17.25/hr

Dallas, TX MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver ...

MCI Careers

Call Center Representative

Farmers Branch, TX · On-site

$15.50 - $19.25/hr

LOCATION Dallas, TX POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across ...

MCI Careers

Call Center Representative

Dallas, TX · On-site

$13.10 - $17.25/hr

LOCATION Dallas, TX POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across ...

MCI Careers

Call Center Representative

Killeen, TX · On-site

$14/hr

LOCATION Killeen, TX POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across ...

MCI Careers

Call Center Representative

Dallas, TX

$15.75 - $19.75/hr

LOCATIONDallas, TXPOSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across ...

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All JobsTech Call Center JobsTech Call Center Jobs in Texas

Tech Call Center information

See Texas salary details

$10

$16

$23

How much do tech call center jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for tech call center in Texas is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

Is a tech call center a high stress job?

A tech call center job can be high stress due to frequent customer interactions, problem-solving demands, and performance metrics. Employees often need strong communication skills and the ability to handle difficult situations calmly, which can contribute to stress levels depending on workload and support systems.

What are the key skills and qualifications needed to thrive as a tech call center representative?

To thrive as a Tech Call Center Representative, you need strong technical troubleshooting skills, product knowledge, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and common operating systems is often required. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient issue resolution, high customer satisfaction, and effective support in a fast-paced technical environment.

What does a tech call center representative do?

A Tech Call Center representative assists customers with technical issues related to products or services, such as troubleshooting software, hardware, or connectivity problems. They answer phone calls, respond to emails or chats, and provide step-by-step solutions to resolve customer concerns. Additionally, they may guide customers through installations, escalate complex issues to specialists, and document interactions for future reference. Their goal is to ensure customer satisfaction by efficiently resolving technical problems.

What are some common challenges faced by tech call center representatives, and how can they be effectively managed?

Tech call center representatives often encounter challenges such as troubleshooting complex technical issues over the phone, managing high call volumes, and dealing with frustrated customers. Effective management of these challenges involves strong communication skills, patience, and a solid understanding of the products or services being supported. Many centers provide ongoing training and resources to help representatives stay updated on technology and improve their problem-solving techniques. Additionally, teamwork and support from supervisors are essential for handling difficult situations and maintaining job satisfaction.
What are popular job titles related to Tech Call Center jobs in Texas? For Tech Call Center jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Tech Call Center jobs in Texas look for? The top searched job categories for Tech Call Center jobs in Texas are:
What cities in Texas are hiring for Tech Call Center jobs? Cities in Texas with the most Tech Call Center job openings:
Tech Call Center jobs near you
Infographic showing various Tech Call Center job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,710 per year, or $16.7 per hour.

Call Center

BCforward

Austin, TX

$15.75 - $19.75/hr

Full-time

Re-posted 19 days ago

Job description

Company Description

About BCforward BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward's team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average.

Job Description

Local Resources Only - Level 13 -

To Medicaid Providers with questions regarding Medicaid patient eligibility, medical claims statuses, and other program questions. Assists medical providers in problem resolution, as needed. Responds to provider phone inquiries in a prompt, courteous and concise manner. Documents all provider encounters in clear and concise logs. 

Transfers providers to other Call Center units as needed. Meets individual performance standards. Performs other duties as may be assigned by management."


Additional Information :

Health - Local Resources Only - Level 13 - MUST BE AVAILABLE 7AM - 7PM will have staggering shifts within that time. Project will not accommodate special schedule requests " College Grad with 1 year Microsoft Office OR Military Veteran .


Apply to this position as soon as possible if your really looking for change go to face to face interview ....


THANKS ,

ASMA KHAN SUR.


Additional Information

Must be able to pass a background and drug screen

BCforward logo

About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

Social media

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