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Tech Call Center Jobs in Texas (NOW HIRING)

bestway

Call Center Supervisor

Richardson, TX · On-site

$18 - $20/hr

Focuses on new technologies and stays Current with industry information * Ability to thrive in a ... The Call Center Supervisor is required to embrace and represent the Bestway's Bring It Values!

MCI Careers

Call Center Representative

Killeen, TX

$14.50 - $18.25/hr

LOCATIONKilleen, TXPOSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across ...

bestway

Call Center Supervisor

Richardson, TX

$18 - $20/hr

Focuses on new technologies and stays Current with industry information * Ability to thrive in a ... The Call Center Supervisor is required to embrace and represent the Bestway's Bring It Values!

ASCENSUS

Call Center Representative

Austin, TX · Remote

$19/hr

Ascensus is the leading independent technology and service platform powering savings plans across ... As part of our Call Center hiring efforts, we're using a video screening process. To learn more and ...

New

ASCENSUS

Call Center Representative

Houston, TX · Remote

$19/hr

Ascensus is the leading independent technology and service platform powering savings plans across ... As part of our Call Center hiring efforts, we're using a video screening process. To learn more and ...

New

ASCENSUS

Call Center Representative

Dallas, TX · Remote

$19/hr

Ascensus is the leading independent technology and service platform powering savings plans across ... As part of our Call Center hiring efforts, we're using a video screening process. To learn more and ...

New

BCforward

Call Center Agent

Austin, TX

$14.75 - $19.50/hr

Company Description About BCforward BCforward began as an IT business solutions and staffing firm ... call center experience required Minimum 1 year Microsoft Office "Knowledge of Texas Medicaid ...

BCforward

Call Center Agent

Austin, TX

$14.75 - $19.50/hr

Company Description About BCforward BCforward began as an IT business solutions and staffing firm ... call center experience required Minimum 1 year Microsoft Office "Knowledge of Texas Medicaid ...

BCforward

Call Center Agent

Austin, TX · On-site

$14.75 - $19.50/hr

Company Description About BCforward BCforward began as an IT business solutions and staffing firm ... call center experience required Minimum 1 year Microsoft Office "Knowledge of Texas Medicaid ...

BCforward

Call Center Agent

San Antonio, TX

$13.50 - $17.75/hr

Company Description About BCforward BCforward began as an IT business solutions and staffing firm ... call center experience required Minimum 1 year Microsoft Office "Knowledge of Texas Medicaid ...

Windows USA

Call Center QA Manager

Irving, TX · On-site

Job Purpose: - Seeking a Call Center QA Manager to own technology, processes, and performance across internal and outsourced teams at WINDOWS ACQUISITION HOLDINGS INC. The role requires 3-5+ years of ...

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How much do tech call center jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for tech call center in Texas is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

What does a tech call center representative do?

A Tech Call Center representative assists customers with technical issues related to products or services, such as troubleshooting software, hardware, or connectivity problems. They answer phone calls, respond to emails or chats, and provide step-by-step solutions to resolve customer concerns. Additionally, they may guide customers through installations, escalate complex issues to specialists, and document interactions for future reference. Their goal is to ensure customer satisfaction by efficiently resolving technical problems.

What are the key skills and qualifications needed to thrive as a tech call center representative?

To thrive as a Tech Call Center Representative, you need strong technical troubleshooting skills, product knowledge, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and common operating systems is often required. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient issue resolution, high customer satisfaction, and effective support in a fast-paced technical environment.

What are some common challenges faced by tech call center representatives, and how can they be effectively managed?

Tech call center representatives often encounter challenges such as troubleshooting complex technical issues over the phone, managing high call volumes, and dealing with frustrated customers. Effective management of these challenges involves strong communication skills, patience, and a solid understanding of the products or services being supported. Many centers provide ongoing training and resources to help representatives stay updated on technology and improve their problem-solving techniques. Additionally, teamwork and support from supervisors are essential for handling difficult situations and maintaining job satisfaction.

What are popular job titles related to Tech Call Center jobs in Texas?

For Tech Call Center jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Tech Call Center jobs in Texas look for?

The top searched job categories for Tech Call Center jobs in Texas are:

What cities in Texas are hiring for Tech Call Center jobs?

Cities in Texas with the most Tech Call Center job openings:

Tech Call Center jobs near you
Infographic showing various Tech Call Center job openings in Texas as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,710 per year, or $16.7 per hour.

Patient Call Center Representative

Texas Tech University System

El Paso, TX • On-site, Remote

$14.50 - $18/hr

Full-time

Re-posted 16 days ago

Job description

Responds efficiently and effectively to patients, healthcare professionals, university staff members, insurance companies, and the general public via multi-line phones and various electronic means in a busy call center. Provides a positive first impression to customers, offering one call resolution when within scope.
Texas Tech Health El Paso (TTEP) is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas.
Additionally, this position is not eligible for remote or hybrid opportunities. All work is required to be performed onsite at TTEP.

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