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Team Lead Client Success Jobs (NOW HIRING)

Join ProCare HR as a Client Success Manager! At Procare HR, we're on a mission to transform ... Lead client relationships from onboarding through optimization * Troubleshoot HRIS, payroll, and ...

Why join our team? We strive to provide the best customer experience in the industry and have ... lead client onboarding, ensuring proper account setup in D365 CRM, the AHA! Ideas Portal, and ...

Director, Client Success

$160K - $175K/yr

Responsibilities Leadership, Coaching & Team Development * Lead, coach, and develop the Client Success and Technical Account Management teams through regular 1:1s, coaching sessions, call reviews ...

Key Responsibilities Client Onboarding * Lead new clients through a smooth and successful ... Collaborative team player This is a remote position. Compensation: $60,000.00 - $80,000.00 per year ...

Partner with the Product team to advocate for features that drive client satisfaction. * Lead high ... Background in Operations, Customer Success, or Strategy Consulting. * Analytical prowess ...

Partner with the Product team to advocate for features that drive client satisfaction. * Lead high ... Background in Operations, Customer Success, or Strategy Consulting. * Analytical prowess ...

New

Team Leadership & Measurable Outcomes * Lead, develop, and retain a high-performing Client Success team -- owning team structure, performance management, career development, and day-to-day coaching

About the Role As a Client Success Associate at Reachdesk, you'll join our team in an entry-level, ... Lead strategic conversations on gifting best practices, providing clear recommendations that ...

Client Success Coordinator

Philadelphia, PA ยท On-site

$18.25 - $24.50/hr

The Client Success Coordinator supports Pop!'s inside and outside sales team in their efforts to ... team in administrative functions related to uncovering business and pre-order tasks: * Support lead ...

Collaborative team environment focused on success and continuous improvement. * Meaningful ... Lead client onboarding and training, ensuring a smooth transition from implementation to ongoing ...

Lead, develop, and retain a high-performing Client Success team - owning team structure, performance management, career development, and day-to-day coaching * Drive measurable outcomes across the ...

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Team Lead Client Success information

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How much do team lead client success jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for team lead client success in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

What does a team lead client success do?

A Team Lead Client Success oversees a team of client success managers or representatives to ensure clients receive outstanding service and support. They monitor team performance, provide coaching and training, and help resolve complex client issues. Additionally, they work closely with other departments to improve processes, drive client retention, and ensure client satisfaction. Their role is critical in building strong client relationships and helping the organization meet its customer success goals.

How does a team lead client success balance supporting their team while ensuring client satisfaction?

A Team Lead Client Success typically manages a group of client success managers, providing guidance, training, and support while also acting as a point of escalation for client issues. Balancing these responsibilities involves regular coaching sessions, clear communication of team goals, and close collaboration with sales, product, and support departments to resolve client concerns efficiently. The role requires proactive time management and the ability to prioritize both team development and client needs to maintain high satisfaction and retention rates. Frequent cross-functional meetings and detailed reporting also help ensure both internal and client-facing goals are met.

What are the key skills and qualifications needed to thrive as a team lead client success, and why are they important?

To excel as a Team Lead Client Success, you need strong client relationship management skills, leadership abilities, and a background in customer success or account management, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce, customer support tools, and data analytics systems is typically required. Exceptional communication, problem-solving, and team-building skills help you motivate your team and build trust with clients. These skills are crucial for ensuring client satisfaction, driving retention, and effectively leading a high-performing client success team.

What cities are hiring for Team Lead Client Success jobs?

Cities with the most Team Lead Client Success job openings:

What states have the most Team Lead Client Success jobs?

States with the most job openings for Team Lead Client Success jobs include:

What are popular job titles related to Team Lead Client Success jobs?

For Team Lead Client Success jobs, the most frequently searched job titles are:

Infographic showing various Team Lead Client Success job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $53,524 per year, or $25.7 per hour.

Client Success Manager

Minnetonka, MN โ€ข Remote

Procare HR
Human Resources Consulting Servicesย โ€ขย 51 - 200 employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Job description

Note: This is a fully remote opportunity with occasional travel requirements!
Join ProCare HR as a Client Success Manager!

At Procare HR, we're on a mission to transform workforce outcomes for care providers through our industry-focused HR services model. We offer comprehensive HR services, including payroll processing, benefits administration, workers compensation management, and general HR support. Our core values drive our culture, emphasizing positivity, curiosity, accountability, gratitude, and growth.
Your Impact: 
As a Client Success Manager at ProcareHR, you'll be the primary point of contact for your clients, managing accounts, overseeing data and services, and ensuring they have the support they need. You’ll assist clients in maximizing their HRIS systems, especially UKG Ready, while helping them streamline HR operations.
 

Why Join Us: 
  • Salary Range is $85,000-$100,000/yr | Credit given for experience
  • Great Benefits Available
  • Fully Remote Opportunity

What You’ll Contribute:
  • Lead client relationships from onboarding through optimization
  • Troubleshoot HRIS, payroll, and compliance issues unique to senior living
  • Collaborate internally to improve service and client outcomes
  • Partner with clients to ensure satisfaction and long-term retention.

What We're Looking For: 
  • Bachelor’s degree in Business Administration, Human Resources, or related field.
  • Minimum 3 years of experience in client/account management.
  • Minimum 3 years of HR-related experience (payroll, benefits, HRIS).
  • Experience working with senior living providers (2+ years strongly preferred).
  • Proven UKG Ready configuration and optimization experience preferred
  • CRM experience (Salesforce preferred).
  • Prior experience in PEO/HR Shared Services (preferred).


Benefits Available: 

  • Health insurance with company paid premium for employee only coverage
  • FSA and HSA options available 
  • Company paid dental insurance for employee only coverage
  • Company paid life insurance
  • Company paid short- and long-term disability insurance
  • A 401K plan with company match and safe harbor contribution
  • Paid Time Off
  • Additional ancillary benefits including Vision, Critical Illness, Voluntary Life/AD&D, and Accident 
Join us in reshaping the future of HR services!

To apply, please complete the required questionnaire. We accept applications on a rolling basis.

We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.

Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position. If you are an applicant from California, please review this notice.

E-Verify Participation
Procare HR participates in E-Verify.
This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

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