ZipRecruiter

Log In

1

Team Lead Client Success Jobs (NOW HIRING)

Emplova

Client Success Director

Huntington, NY · On-site

You will lead client relationships, guide HR strategy, and ensure seamless delivery across payroll ... Collaborative, high-performing team * Opportunity to work across a diverse client base * Exposure ...

The Juris Agency

Client Success Lead

Rochester, MI · On-site

Responsibilities As the Client Success Lead at TechCollect.ai, you will guide customers through the ... This phone number may be used by the hiring team to keep you informed about the application process.

84.51°

Manager, Client Success (P4142)

Cincinnati, OH · On-site

The Manager, Client Success is responsible for leading a portfolio of clients and managing a small ... Lead team operations and ways of working to improve productivity, consistency, and execution across ...

Neara

Client Success

Manhattan, NY · On-site

Lead new client onboarding, ensuring a smooth and engaging transition onto our platform. Provide ... Leverage the diverse team environment to support your development through workshops, mentorship and ...

Kestra Holdings

Client Success Lead

Tempe, AZ · On-site

The Client Service Director is a senior individual contributor role within our Client Service team ... Lead or contribute to cross-functional initiatives aimed at improving advisor experience ...

Pavago

Head of Client Delivery

This is a senior, hands-on role where you'll lead client delivery, manage implementations, and ensure measurable outcomes using modern AI-driven and GTM systems . If you've led client success ...

Socket.dev

$75K - $85K/yr

Build, document, and maintain Client Success processes and SOPs that reduce manual effort and increase consistency across the team. * Lead forecasting, capacity planning, and performance tracking ...

New

Talkspace

Operations Manager, Client Success

New York, NY · On-site +1

$82K - $92K/yr

Build, document, and maintain Client Success processes and SOPs that reduce manual effort and increase consistency across the team. * Lead forecasting, capacity planning, and performance tracking ...

Dandy

Customer Success Team Lead, Enterprise

Lead, coach, and develop a team of Client Success Partners supporting enterprise and strategic DSO customers * Set clear performance expectations, monitor KPIs, and provide ongoing feedback and ...

Dandy

Customer Success Team Lead, Enterprise

$120K/yr

Lead, coach, and develop a team of Client Success Partners supporting enterprise and strategic DSO customers * Set clear performance expectations, monitor KPIs, and provide ongoing feedback and ...

The New York Times

Client Success Manager

New York, NY · On-site

$44.48 - $48.02/hr

Lead client contact and coordination with top-tier clients to ensure best-in-class, high-touch ... team. * Help guide the development of new and current client partnerships, including the RFP ...

previous pagenext page

Showing results 21-40

All JobsBusiness JobsCustomer Service JobsCustomer Service Manager JobsTeam Lead Client Success Jobs

Team Lead Client Success information

See salary details

$10

$25

$72

How much do team lead client success jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for team lead client success in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

What does a team lead client success do?

A Team Lead Client Success oversees a team of client success managers or representatives to ensure clients receive outstanding service and support. They monitor team performance, provide coaching and training, and help resolve complex client issues. Additionally, they work closely with other departments to improve processes, drive client retention, and ensure client satisfaction. Their role is critical in building strong client relationships and helping the organization meet its customer success goals.

How does a team lead client success balance supporting their team while ensuring client satisfaction?

A Team Lead Client Success typically manages a group of client success managers, providing guidance, training, and support while also acting as a point of escalation for client issues. Balancing these responsibilities involves regular coaching sessions, clear communication of team goals, and close collaboration with sales, product, and support departments to resolve client concerns efficiently. The role requires proactive time management and the ability to prioritize both team development and client needs to maintain high satisfaction and retention rates. Frequent cross-functional meetings and detailed reporting also help ensure both internal and client-facing goals are met.

What are the key skills and qualifications needed to thrive as a team lead client success, and why are they important?

To excel as a Team Lead Client Success, you need strong client relationship management skills, leadership abilities, and a background in customer success or account management, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce, customer support tools, and data analytics systems is typically required. Exceptional communication, problem-solving, and team-building skills help you motivate your team and build trust with clients. These skills are crucial for ensuring client satisfaction, driving retention, and effectively leading a high-performing client success team.

What cities are hiring for Team Lead Client Success jobs?

Cities with the most Team Lead Client Success job openings:

What states have the most Team Lead Client Success jobs?

States with the most job openings for Team Lead Client Success jobs include:

What are popular job titles related to Team Lead Client Success jobs?

For Team Lead Client Success jobs, the most frequently searched job titles are:

Infographic showing various Team Lead Client Success job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $53,524 per year, or $25.7 per hour.

Vice President, Client Success Team Lead - Chase Media Solutions

Manhattan, NY • On-site

JPMorgan Chase & Co.
Finance and Insurance • 10K+ employees
Learn more about JPMorgan Chase & Co.external

Other

Posted 8 days ago

JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

Job description

Chase Media Solutions harnesses the power of Chase to help brands connect more meaningfully with 80 million Chase customers. Our transaction-based marketing platform leverages first-party data to expertly match businesses with audiences, inspiring valuable relationships that last through the Chase Offers program. As part of Offers & Shopping and Connected Commerce, we drive incremental growth for merchants while helping Chase customers level up how they shop and get more from the brands they love.

As a Vice President, Client Success Team Lead within Chase Media Solutions, you will report to the Head of Client Success and lead a team focused on maximizing revenue growth and retention through an engaging, consultative client experience for brands and agencies by delivering value through our Chase Offers platform. If you have experience building and leading high performance account management teams, excellent organization and communication skills, and are passionate about growing a new emerging media channel we would love to hear from you.

Job responsibilities
  • Build out the Client Success function for Chase Media Solutions
  • Lead a team of client success managers and associates to deliver excellent service to clients
  • Collaborate with the sales organization to craft client success strategies to win new business and retain and grow existing clients to achieve revenue targets
  • Partner cross-functionally with key support teams such as sales, operations and analytics to create a cohesive client engagement experience, ensure successful executions and drive continuous improvement to deliver for our clients
  • Implement client feedback strategy to identify key success factors and pain points within our product offering and our client experience to help inform sales/marketing strategy, process improvements and product enhancements to better deliver for clients
  • Implement approach to resolving client issues and escalations
  • Develop and maintain a strong understanding of key vertical market trends and customer opportunities
  • Represent Chase Media Solutions at events and serve as a brand and business ambassador
Required qualifications, capabilities, and skills
  • 5+ years of account management experience within the digital media or performance marketing industry
  • 2+ years of account management leadership experience
  • Demonstrated leadership ability in building, inspiring and managing high-performing, scalable client success teams
  • Deep understanding of the digital media landscape and the role of account management to deliver successful client solutions
  • Strong collaboration skills with cross-functional teams and exceptional interpersonal communication skills to build internal and external client relationships
  • Ability to perform and navigate ambiguity in a highly dynamic, rapidly changing, and growing environment
  • Experience presenting to executives and marketing leadership both internally and externally, with strong interpersonal skills and a high attention to detail
Preferred qualifications, capabilities, and skills
  • Vertical expertise in key consumer categories such as grocery, dining, gas & convenience, retail, travel

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

#J-18808-Ljbffr

What JPMorgan Chase & Co. employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply