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Team Lead Client Success Jobs in Colorado (NOW HIRING)

Colorado Psychiatric

Director Client Success

Denver, CO · On-site

The Director will lead a team of Implementation Managers who serve as the primary point of contact ... Lead the Client Success Team: Lead Implementation Managers, each serving as the primary point of ...

Ll Oefentherapie

Client Success Specialist

Denver, CO · On-site

Build strong, trusted relationships that lead to high renewal rates, low downsell/churn, and ... As a Client Success Specialist, you will play a crucial role in growing Oracle Health's recurring ...

Epsilon

Lead, Client Leadership

Westminster, CO · On-site

Client Success : Drive measurable outcomes by implementing tailored solutions that address unique ... Brings thought leadership to the team by mentoring peers and leading special projects. Encourages a ...

RXinsider LTD.

Client Success Specialist

Denver, CO · On-site

Build strong, trusted relationships that lead to high renewal rates, low downsell/churn, and ... Responsibilities We are looking for a skilled team member who has a proven track record of ...

New

Oracle

Client Success Specialist

Denver, CO · On-site

Build strong, trusted relationships that lead to high renewal rates, low downsell/churn, and ... We are looking for a skilled team member who has a proven track record of effectively and directly ...

Oracle

Client Success Specialist

Denver, CO · On-site

Build strong, trusted relationships that lead to high renewal rates, low downsell/churn, and ... We are looking for a skilled team member who has a proven track record of effectively and directly ...

Epsilon

Lead, Client Leadership

Westminster, CO · On-site

This is an outstanding chance to lead a vital book of accounts in the dynamic Tech and Telco ... client success. Responsibilities * Achieve individual-based revenue quotas, with a minimum ...

Oracle Corporation

Client Success Specialist

Denver, CO · Hybrid

$25.29 - $40.43/hr

Build strong, trusted relationships that lead to high renewal rates, low downsell/churn, and ... We are looking for a skilled team member who has a proven track record of effectively and directly ...

Oracle

Client Success Specialist

Denver, CO · Hybrid

$30.19 - $50.72/hr

Build strong, trusted relationships that lead to high renewal rates, low downsell/churn, and ... We are looking for a skilled team member who has a proven track record of effectively and directly ...

Oracle Corporation

Client Success Specialist

Denver, CO · Hybrid

$30.19 - $50.72/hr

Build strong, trusted relationships that lead to high renewal rates, low downsell/churn, and ... We are looking for a skilled team member who has a proven track record of effectively and directly ...

Oracle

Client Success Specialist

Denver, CO · Hybrid

$25.29 - $40.43/hr

Build strong, trusted relationships that lead to high renewal rates, low downsell/churn, and ... We are looking for a skilled team member who has a proven track record of effectively and directly ...

Oracle

Client Success Specialist

Denver, CO · Hybrid

$25.29 - $40.43/hr

Build strong, trusted relationships that lead to high renewal rates, low downsell/churn, and ... We are looking for a skilled team member who has a proven track record of effectively and directly ...

Oracle

Client Success Specialist

Denver, CO · Hybrid

$30.19 - $50.72/hr

Build strong, trusted relationships that lead to high renewal rates, low downsell/churn, and ... We are looking for a skilled team member who has a proven track record of effectively and directly ...

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All JobsTeam Lead Client Success JobsTeam Lead Client Success Jobs in Colorado

Team Lead Client Success information

What does a team lead client success do?

A Team Lead Client Success oversees a team of client success managers or representatives to ensure clients receive outstanding service and support. They monitor team performance, provide coaching and training, and help resolve complex client issues. Additionally, they work closely with other departments to improve processes, drive client retention, and ensure client satisfaction. Their role is critical in building strong client relationships and helping the organization meet its customer success goals.

How does a team lead client success balance supporting their team while ensuring client satisfaction?

A Team Lead Client Success typically manages a group of client success managers, providing guidance, training, and support while also acting as a point of escalation for client issues. Balancing these responsibilities involves regular coaching sessions, clear communication of team goals, and close collaboration with sales, product, and support departments to resolve client concerns efficiently. The role requires proactive time management and the ability to prioritize both team development and client needs to maintain high satisfaction and retention rates. Frequent cross-functional meetings and detailed reporting also help ensure both internal and client-facing goals are met.

What are the key skills and qualifications needed to thrive as a team lead client success, and why are they important?

To excel as a Team Lead Client Success, you need strong client relationship management skills, leadership abilities, and a background in customer success or account management, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce, customer support tools, and data analytics systems is typically required. Exceptional communication, problem-solving, and team-building skills help you motivate your team and build trust with clients. These skills are crucial for ensuring client satisfaction, driving retention, and effectively leading a high-performing client success team.

What cities in Colorado are hiring for Team Lead Client Success jobs?

Cities in Colorado with the most Team Lead Client Success job openings:

Infographic showing various Team Lead Client Success job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

Director Client Success

Denver, CO • On-site

Colorado Psychiatric
See more jobs at Colorado Psychiatricexternal

Other

Posted 6 days ago

Job description

The Director of Client Success role is to lead the enterprise client experience for our leadership assessment platform. The position reports directly to the CEO.

Pinsight works with large, complex organizations to support critical leadership decisions through hiring, promotion, succession, and development. As we evolve from an assessment provider into a Leadership Intelligence Platform, Client Success plays a critical role ensuring Pinsight is implemented effectively, embedded into clients' talent processes, adopted at scale, and valuable enough to sustain and renew.

This is not a traditional high-volume SaaS Customer Success role. Our focus is highly concentrated on the enterprise market, including some of the world's largest and most complex organizations. Each client relationship involves multiple stakeholders, sophisticated talent processes, and consequential leadership decisions.

The Director will lead a team of Implementation Managers who serve as the primary point of contact for assigned enterprise accounts, while personally providing leadership for complex implementations, renewals, assessment operations, and escalated assessment interpretation questions.

The primary commercial measure for the role is gross revenue retention. Success means that clients implement Pinsight successfully, adopt it, embed it into their talent processes, realize sustained value, and renew. Additional operating indicators include platform adoption and utilization, account health and renewal readiness, renewal forecasting accuracy, client satisfaction, stakeholder engagement, assessment delivery and reliability, as well as team empowerment and leadership.

Tasks and Responsibilities:

Enterprise Implementation & Adoption: Own a consistent, scalable approach to implementing Pinsight across enterprise clients.

Client Training & Upskilling: Build a scalable model for enabling client organizations to use Pinsight successfully.

Enterprise Account Leadership & Renewal: Own the health and retention of Pinsight's enterprise client portfolio.

Lead the Client Success Team: Lead Implementation Managers, each serving as the primary point of contact for a portfolio of enterprise clients.

Assessment Interpretation & Client Escalation: Serve as the senior Client Success resource when client questions a move beyond implementation and requires deeper understanding of Pinsight's assessment methodology.

We are looking for an experienced enterprise Client Success leader who combines strong people leadership with enough talent assessment expertise to operate credibly with sophisticated HR and Talent Management clients. You will likely bring:

8+ years of Client Success experience, talent management, HR technology, assessment, organizational consulting, professional services, or a related field.
Demonstrated experience leading and developing client-facing teams.
Experience managing complex Fortune 1000 or similarly sophisticated enterprise relationships.
Strong knowledge of enterprise talent processes such as executive selection, succession, leadership development, HiPo identification, or promotion.
Experience driving adoption, retention, and renewals.
Strong program and implementation management capabilities.
Experience with executive assessment methodology, leadership assessment centers, or applied Industrial/Organizational Psychology.
The ability to confidently interpret individual assessment results and advise HR professionals on their appropriate application to talent decisions.
Strong commercial judgment and experience facilitating renewal negotiations.
Graduate training in Industrial/Organizational Psychology, Talent Management, or a related discipline is highly desirable.

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