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Td Bank Call Center Jobs (NOW HIRING)

Mechanics Cooperative Bank

Call Center Agent

Taunton, MA · On-site

$19.23 - $27.88/hr

Call Center Agent Status: Full Time Location: Taunton, MA Summary: The Call Center Agent is a key ... Thorough knowledge of the Bank's core system. * Proper phone skills and etiquette. * Strong ...

Mechanics Cooperative Bank

Call Center Agent

Taunton, MA · On-site

$15.50 - $20.25/hr

Call Center Agent Status: Full Time Location: Taunton, MA Summary: The Call Center Agent is a key ... Thorough knowledge of the Bank's core system. * Proper phone skills and etiquette. * Strong ...

Mechanics Cooperative Bank

Call Center Agent

Taunton, MA · On-site

$19.23 - $27.88/hr

Call Center Agent Status: Full Time Location: Taunton, MA Summary: The Call Center Agent is a key ... Thorough knowledge of the Bank's core system. * Proper phone skills and etiquette. * Strong ...

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How much do td bank call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for td bank call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a TD Bank call center representative?

A TD Bank Call Center job involves assisting customers with their banking inquiries over the phone. Representatives handle account-related questions, troubleshoot issues, and provide information on products and services. They must deliver excellent customer service, follow company policies, and resolve concerns efficiently. Strong communication skills and the ability to multitask are essential. The role may also include meeting performance targets and working various shifts, including evenings and weekends.

What are the key skills and qualifications needed to thrive in the TD Bank call center position?

To thrive as a TD Bank Call Center representative, you need strong customer service skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with call center phone systems, CRM software, and basic banking procedures is important for daily operations. Excellent communication, patience, and the ability to remain calm under pressure distinguish top performers in this environment. These abilities ensure high-quality customer interactions, swift resolution of issues, and upholding of TD Bank's service standards.

What does a TD Bank call center representative do?

A typical day for a TD Bank Call Center representative involves handling incoming calls from customers regarding account inquiries, transactions, and troubleshooting banking issues. You'll spend your day utilizing specialized software and resources to resolve customer concerns, update account information, and provide information on TD Bank products and services. The role involves both independent problem-solving and collaboration with supervisors or specialized teams for complex cases. Call volume can fluctuate, and multitasking is common, but supportive team structures and ongoing training help you develop and succeed in this fast-paced environment.

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Td Bank Call Center jobs near you
Infographic showing various Td Bank Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Bank Specialist

New Hampshire Mutual Bancorp

Laconia, NH • On-site

$21.60 - $25.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

New Hampshire Mutual Bancorp rating

5.6

Company rating: 5.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

410th of 483 rated business services

Job description

Company: New Hampshire Mutual Bancorp (NHMB)

Title: Call Center Bank Specialist

Location: New Hampshire

Position Details: Full Time, 40 hours per week within the below days and times

  • Monday - Wednesday, 8:30AM-5:30PM
  • Thursday - Friday, 9:00AM-6:00PM
  • Occasional Saturday work between, 8:00AM-2:00PM

Hourly Pay Range: $21.60 - $25.50 *Negotiable based on level of experience


NHMB is pleased to offer an exciting career opportunity for a Call Center Bank Specialist (CRC Specialist) to join our collaborative and customer-focused call center banking team. This role is ideal for someone who thrives in a fast-paced environment, enjoys multi-tasking, has experience with technology including cell phones, computer and multi-phone line applications. This opportunity is ideal for those seeking long-term growth in a community-driven financial organization.

For qualified candidates, NHMB offers hybrid and remote work capabilities in New Hampshire, providing flexibility while staying connected to a supportive and mission-driven team.

We offer a competitive salary along with a comprehensive benefit package including but not limited to, medical, dental, vision, 401K (with Company match), paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team!


DESIRED EXPERIENCE

  • 1 to 3 years related banking and customer service support experience preferred
  • Ability to communicate professionally using various communication channels including telephone, email and online chat
  • Ability to listen, receive and understand messages conveyed by others and to speak clearly and succinctly
  • Must be service focused and demonstrate the ability to maintain ongoing customer relationships
  • Ability to maintain composure in challenging interpersonal situations
  • Ability to learn quickly and apply an analytical thought process for problem solving
  • Exceptional communication skills
  • Requires strong personal computer skills, including working knowledge of Microsoft Office products with strong attention to detail in spelling, grammar and email etiquette



PRIMARY RESPONSIBILITIES

  • Serves as a professional representative of NHMB affiliates, Meredith Village Savings Bank, Merrimack County Savings Bank and Savings Bank of Walpole, through all customer interactions, including telephone, email and online chat
  • Responsible for identifying customer needs, clarifying information, answering questions and processing requests
  • Ensures customer satisfaction by delivering excellent account and service support to customers by placing appropriate emphasis on first call resolution and speed of response



We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve!

We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you!

New Hampshire Mutual Bancorp (NHMB) is truly a unique and exciting organization - the first mutual community banking shared services organization of its kind found in Northern New England. NHMB provides the operational support for three premier independent mutual savings banks, MVSB, The Merrimack and Savings Bank of Walpole (SBW), and a financial advisory and trust company, NHTrust.

We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.




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