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Td Bank Call Center Jobs (NOW HIRING)

RemX

Bank Call Center Support

Alpharetta, GA · On-site

$20/hr

Minimum of 1 year of experience in a high-volume call center or customer service role * (Exposure to 50-100+ calls per day preferred) Banking or financial services experience is a plus , but not ...

Unibank

Call Center Representative Trainee

Whitinsville, MA · On-site

$18 - $21/hr

Join Our Call Center Team as a Trainee We have a unique opportunity to join our Call Center team as ... We're looking for someone who believes in the mission of a community bank, who gets excited about ...

Starion Bank

Virtual Banking Call Center Representative

$15.75 - $20.50/hr

At Starion Bank, we're looking for talented people who will put our customers at the center of ... Provide first call resolution while following procedures that meet compliance guidelines * Identify ...

unibank

Call Center Representative Trainee

Whitinsville, MA · On-site

$18 - $21/hr

We have a Unique opportunity to join our Call Center team as our newest Trainee in a full-time role ... We're looking for someone who believes in the mission of a community bank, who gets excited about ...

NBH Bank

Client Services & Solutions - Specialist II

$17.50 - $23/hr

Client Services & Solutions Specialist This position is supporting the bank's call center. Call centers create valuable interactions that build trust and loyalty. As a result, this Client Services ...

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How much do td bank call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for td bank call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a TD Bank call center representative?

A TD Bank Call Center job involves assisting customers with their banking inquiries over the phone. Representatives handle account-related questions, troubleshoot issues, and provide information on products and services. They must deliver excellent customer service, follow company policies, and resolve concerns efficiently. Strong communication skills and the ability to multitask are essential. The role may also include meeting performance targets and working various shifts, including evenings and weekends.

What does a TD Bank call center representative do?

A typical day for a TD Bank Call Center representative involves handling incoming calls from customers regarding account inquiries, transactions, and troubleshooting banking issues. You'll spend your day utilizing specialized software and resources to resolve customer concerns, update account information, and provide information on TD Bank products and services. The role involves both independent problem-solving and collaboration with supervisors or specialized teams for complex cases. Call volume can fluctuate, and multitasking is common, but supportive team structures and ongoing training help you develop and succeed in this fast-paced environment.

What are the key skills and qualifications needed to thrive in the TD Bank call center position?

To thrive as a TD Bank Call Center representative, you need strong customer service skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with call center phone systems, CRM software, and basic banking procedures is important for daily operations. Excellent communication, patience, and the ability to remain calm under pressure distinguish top performers in this environment. These abilities ensure high-quality customer interactions, swift resolution of issues, and upholding of TD Bank's service standards.

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What states have the most Td Bank Call Center jobs?

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Td Bank Call Center jobs near you
Infographic showing various Td Bank Call Center job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 7% Part Time, 2% Temporary, and 7% Contract. Highlights an 92% In-person, 6% Hybrid, and 2% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Bank Call Center Support

RemX

Alpharetta, GA • On-site

$20/hr

Full-time

Medical, Dental, Vision

Re-posted 29 days ago

Job description

RemX is seeking a Customer Support Specialist to handle high-volume inbound and outbound calls while delivering exceptional service. This role involves assisting customers with account-related requests, resolving issues, and ensuring a smooth and professional experience across all interactions. The ideal candidate is adaptable, metric-driven, and comfortable working in a fast-paced environment.

  • Title: Call Center Customer Support Specialist
  • Location: Alpharetta, GA 30022 (Onsite must live within 20–25 miles)
  • Schedule: Mon–Fri (With rotating Sat 2–3 per month)
  • Hours: 8am–8pm EST
  • Pay: $20/hour
  • Employment Type: Direct Hire

Key Responsibilities

  • Manage a high volume of inbound and outbound calls while maintaining professionalism and efficiency
  • Assist customers with account-related requests such as balance inquiries, updates, and transaction support
  • Investigate and resolve customer concerns, providing accurate solutions within defined guidelines
  • Follow structured communication workflows while also adapting to customer needs as needed
  • Escalate complex or high-priority issues to the appropriate teams
  • Perform follow-up with customers to ensure issues are resolved
  • Accurately document interactions and maintain detailed records
  • Meet individual and team performance metrics, including call volume and quality standards
  • Stay up to date on systems, processes, and service procedures through ongoing training

Qualifications

  • Minimum of 1 year of experience in a high-volume call center or customer service role
  • (Exposure to 50–100+ calls per day preferred)

Banking or financial services experience is a plus, but not required

  • Strong communication skills with the ability to handle customer concerns professionally
  • Ability to multi-task and navigate multiple systems while on calls
  • Comfortable working in a fast-paced, performance-driven environment
  • Strong problem-solving and critical thinking skills
  • Reliable attendance and punctuality

Preferred Experience

  • Background in banking, financial services, or related industries
  • Experience working with call metrics and performance goals (KPIs)
  • Prior experience in retail or customer-facing roles with high interaction volume

Ideal Candidate

  • Adaptable and able to shift priorities in a fast-moving environment
  • Customer-focused with a strong sense of ownership over issue resolution
  • Detail-oriented and comfortable working with structured processes and systems
  • Motivated by performance goals and team success

Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist:
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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About RemX

Sourced by ZipRecruiter

RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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