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Five Star Tax Resolution

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Tax Prep Support Specialist

Costa Mesa, CA · On-site

$23 - $26/hr

Job Overview We are seeking a highly organized and detail oriented Tax Prep Support Specialist to support our tax preparation process from the client communication and document collection side. This ...

Priority Tax Relief

Tax Preparer

Spokane, WA

$20 - $30/hr

Tax Prep: 3 years (Preferred) or 1 season of Tax Prep (Required) Education: Associate (Required) Supplemental Pay: Bonus eligible Benefits: Our organization provides a comprehensive and competitive ...

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How much do tax prep jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for tax prep in the United States is $17.83, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Tax Prep vs Tax Accountant?

AspectTax PrepTax Accountant
CredentialsNone required, often self-taught or short coursesCPA or equivalent certification often required
Work EnvironmentSeasonal, often in tax preparation firms or retail locationsYear-round, in accounting firms or corporate settings
Employer & IndustryTax preparation companies, retail chains, freelanceAccounting firms, corporations, government agencies
Work FocusPreparing individual or small business tax returnsComprehensive tax planning, audits, and consulting

Tax Prep professionals primarily focus on preparing tax returns, often with minimal credentials, working seasonally in retail or freelance settings. Tax Accountants handle broader tax-related tasks, require certifications like CPA, and work year-round in professional environments. While both roles involve tax work, Tax Accountants typically provide more complex services and strategic advice.

Are tax preparers still in demand?

Tax preparers are still in demand, especially during tax season, as individuals and businesses seek assistance with filing their taxes. The job requires knowledge of current tax laws and often involves working with tax software; demand can fluctuate based on economic conditions and changes in tax regulations.

How difficult is it to be a tax preparer?

Tax preparers need a good understanding of tax laws and often require certification or training, which can involve passing exams and gaining experience. The job can be seasonal and requires attention to detail, but it generally does not require advanced degrees or extensive prior experience.

How much does the average tax preparer make a year?

The average annual salary for a tax preparer is around $45,000, but it can vary based on experience, location, and whether they work for a firm or independently. Many tax preparers work seasonally during tax season and may need certification such as the IRS Preparer Tax Identification Number (PTIN).

Is tax preparer a good side hustle?

A tax preparer can be a good side hustle for individuals with strong attention to detail, basic accounting skills, and knowledge of tax laws. It often involves flexible hours during tax season and may require certification such as the IRS Preparer Tax Identification Number (PTIN). The workload peaks during tax season, making it suitable for those seeking seasonal income opportunities.
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Tax Prep jobs near you
Infographic showing various Tax Prep job openings in the United States as of August 2026, with employment types broken down into 46% Full Time, 5% Part Time, and 49% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $37,092 per year, or $17.8 per hour.

Tax Prep Support Specialist

Five Star Tax Resolution

Costa Mesa, CA • On-site

$23 - $26/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 10 days ago

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Job description

Job description:

Job Overview

We are seeking a highly organized and detail oriented Tax Prep Support Specialist to support our tax preparation process from the client communication and document collection side. This role serves as the primary liaison between the client and the Tax Prep team, helping ensure all required documents, organizers, schedules, and information are collected, reviewed, and prepared for efficient tax return completion.

This is a key support role focused on keeping files moving, following up on missing items, maintaining clear communication with clients, and ensuring every file is properly documented and ready for handoff. The right candidate will be strong with follow up, organized in a fast paced environment, and committed to accuracy and consistency.

Responsibilities

  • Serve as the primary point of contact for clients throughout the tax preparation process
  • Communicate with clients regarding required tax preparation documents and information
  • Answer general questions related to tax prep documentation
  • Collect and organize required documents including income documents, tax organizers, schedules, and profit and loss statements for self employed clients
  • Review documents for completeness, readability, and relevance before submission
  • Track outstanding document needs for each file and actively follow up until complete
  • Prepare and organize files for handoff to the Tax Prep team
  • Handle additional document requests and updates from the Tax Prep team
  • Relay important updates, missing items, and concerns internally when needed
  • Maintain detailed and accurate CRM notes for all communication, follow ups, pending items, and documents received
  • Support smooth pipeline movement by ensuring files are fully prepared without unnecessary delay

Qualifications

  • Experience in office administration, document handling, tax support, client services, or a similar support role preferred
  • Strong attention to detail and organizational skills
  • Comfortable handling client communication by phone, text, and email
  • Ability to manage follow up tasks and keep multiple files moving at once
  • Basic computer skills and confidence using CRM systems and office tools
  • Ability to review documents carefully for completeness and clarity
  • Strong written and verbal communication skills
  • Ability to work with urgency while maintaining accuracy
  • Professionalism and confidentiality when handling client financial information
  • Experience with Logics and Salesforce CRM systems is preferred

Role Standards

  • All files must have active follow up until complete
  • No file should be passed forward with missing critical documents
  • Every action taken must be clearly notated in the CRM
  • Communication must be clear, consistent, and professional
  • Documents must be complete, readable, and relevant to the filing requirements
  • If it is not notated, it did not happen

Important Role Boundaries

This role does not prepare tax returns, perform financial analysis, or determine resolution strategy. The focus of this position is client communication, document collection, account tracking, and tax prep support.

Performance Metrics

Success in this role may be measured by:

  • Number of completed document sets
  • Speed of document collection
  • Reduction in incomplete files sent to Tax Prep
  • Client communication responsiveness
  • Quality and consistency of account notes

Why This Role Matters

This role directly impacts the speed of tax preparation, overall file accuracy, reduction of rework, client experience, and visibility across the tax prep pipeline. It is a critical intake and support function for the tax preparation team.

Work Location: In person