Job Summary:
Ziosk is a company focused on transforming the restaurant industry with innovative pay-at-the-table solutions. They are seeking an Engineering Enablement & Analytics Lead to enhance delivery predictability and developer productivity through analytics and process improvements.
Responsibilities:
โข Lead cross-functional engineering programs, release readiness activities, enhancement prioritization and design reviews.
โข Support the transition and ongoing management of initiative planning, intake processes, and engineering capacity management responsibilities.
โข Evaluate and improve engineering workflows, leveraging AI agents and automation to increase efficiency and reduce manual effort.
โข Build, implement, and promote the use of AI-powered agents to streamline engineering and operational processes.
โข Define and maintain effective engineering frameworks, including developer productivity, delivery performance, quality, and operational health metrics.
โข Facilitate engineering planning processes, including roadmap alignment, capacity planning, dependency management
โข Administer Jira, including workflows, fields, automation, dashboards, and reporting.
Qualifications:
Required:
โข 5+ years of Program Management, Technical Program Management, Release Management, or related experience within a software development organization.
โข Strong experience managing software releases and coordinating cross-functional initiatives.
โข Demonstrated experience building, implementing, and using AI agents within daily workflows and business processes.
โข Experience improving workflows, implementing automation, and driving operational efficiencies.
โข Experience analyzing large engineering datasets and presenting insights to technical and executive audiences.
โข Experience maintaining engineering metrics, KPIs, dashboards, and reporting.
โข Strong understanding of Agile methodologies and the Software Development Lifecycle (SDLC).
โข Excellent communication, collaboration, and problem-solving skills.
Preferred:
โข Experience with cloud-based products, Azure DevOps, and GitHub preferred.
โข Experience as a Jira administrator maintaining workflows, as well as, with integrating engineering systems such as Azure DevOps, GitHub, Confluence, or related platforms.
Company:
Ziosk provides technology solutions for the restaurant industry Founded in 2007, the company is headquartered in Dallas, USA, with a team of 51-200 employees. The company is currently Growth Stage.