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Table Game Floor Supervisor Jobs in Wisconsin (NOW HIRING)

Oneida Casino

Custodian

Oneida, WI

$15.45/hr

Dust mop and wet mop floors * Vacuum carpets MINIMUM QUALIFICATIONS: * Must be eighteen (18) years ... With five gaming locations, over 2,400 slot machines, and a variety of table games including ...

Oneida Casino

Custodian

Green Bay, WI

$15.45/hr

Dust mop and wet mop floors * Vacuum carpets MINIMUM QUALIFICATIONS: * Must be eighteen (18) years ... With five gaming locations, over 2,400 slot machines, and a variety of table games including ...

Oneida Casino

Custodian Roving

Oneida, WI

$15.45/hr

Dust mop and wet mop floors * Vacuum carpets. * Clean and maintain cleaning equipment. * Travel ... With five gaming locations, over 2,400 slot machines, and a variety of table games including ...

Oneida Casino

Bingo Caller

Green Bay, WI

$16.39/hr

Maintain and safeguard Bingo Window, Mini Vault, Paymaster, Bash Sales, Floor Sales, Caller, and ... With five gaming locations, over 2,400 slot machines, and a variety of table games including ...

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Table Game Floor Supervisor information

What are the key skills and qualifications needed to thrive as a Table Game Floor Supervisor, and why are they important?

To thrive as a Table Game Floor Supervisor, you need a solid understanding of table games operations, casino regulations, and at least a high school diploma, with prior experience as a dealer often required. Familiarity with casino management systems, surveillance equipment, and knowledge of gaming compliance standards are essential. Strong leadership, conflict resolution, and excellent communication skills help manage staff and ensure a positive guest experience. These skills and qualities are crucial for maintaining game integrity, ensuring regulatory compliance, and fostering a safe, enjoyable gaming environment.

What are some common challenges faced by Table Game Floor Supervisors, and how can they be effectively managed?

Table Game Floor Supervisors often encounter challenges such as resolving player disputes, ensuring compliance with gaming regulations, and managing multiple tables simultaneously. Effective communication and quick decision-making are essential for addressing conflicts and maintaining a fair gaming environment. Additionally, supervisors need to stay vigilant for signs of fraudulent activity and work closely with security and surveillance teams. Building strong relationships with dealers and players also helps create a positive and secure atmosphere on the gaming floor.

What are Table Game Floor Supervisors?

Table Game Floor Supervisors are casino employees responsible for overseeing table games such as blackjack, poker, and roulette. They ensure games are conducted fairly and according to casino rules, monitor dealers and players for compliance, and resolve disputes that may arise. Additionally, they handle customer service issues, enforce security procedures, and may assist with training new staff. Their role is critical in maintaining the integrity and smooth operation of table games on the casino floor.

What is the difference between Table Game Floor Supervisor vs Table Game Dealer?

AspectTable Game Floor SupervisorTable Game Dealer
CredentialsGaming license, experience in casino operationsGaming license, dealer certification
Work EnvironmentCasino floor overseeing table gamesCasino table, interacting directly with players
Employer & IndustryCasinos, gaming establishmentsCasinos, gaming venues
Primary RoleSupervises dealers, enforces rules, manages table operationsDeals cards, manages gameplay, interacts with players

The Table Game Floor Supervisor oversees the gaming floor, ensuring smooth operations and compliance, while the Table Game Dealer focuses on managing individual game tables and engaging with players. Both roles require gaming licenses and casino experience, but their responsibilities differ significantly in scope and daily tasks.

What are popular job titles related to Table Game Floor Supervisor jobs in Wisconsin? For Table Game Floor Supervisor jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Table Game Floor Supervisor jobs in Wisconsin look for? The top searched job categories for Table Game Floor Supervisor jobs in Wisconsin are:
What cities in Wisconsin are hiring for Table Game Floor Supervisor jobs? Cities in Wisconsin with the most Table Game Floor Supervisor job openings:
Table Game Floor Supervisor jobs near you
Infographic showing various Table Game Floor Supervisor job openings in Wisconsin as of May 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% In-person job distribution.

Security Officer Carter - Wabeno, WI

Potawatomi Casino Hotel

Wabeno, WI • On-site

$15.61/hr

Full-time

Posted 23 days ago

Potawatomi Casino & Hotel rating

7.3

Company rating: 7.3 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

45th of 133 rated casinos

Job description

Starting at $15.61 per hour | Requires flexibility to work various shifts
Maintain presence and take action to ensure the safety and security of guests, Team Members and facility assets. Perform duties to monitor/report activities throughout the facility to include but not limited to illegal activity, violation of regulatory guidelines, and violation of safety rules.
Principal Duties and Responsibilities
  1. Ensure the safety and security of the guests, Team Members and facility assets in accordance with accepted policies and procedures.
  2. Monitor and control guest access to ensure all patrons meet the required age
  3. Monitor/report any guest that may possess any electronic devices that could affect game outcome, contraband, weapons, attempting to bring in alcohol, or are banned from the facility.
  4. Appropriately handle disruptive individuals to include but not limited to any individual engaged in criminal activity, over consumption of alcohol, abusive or disorderly conduct, and/or drug activity.
  5. Use visual surveillance equipment to monitor outside areas, and areas at the Hotel for any unusual activity.
  6. Notify/coordinate with Surveillance, and Security Supervisors/Director when unusual active has been observed.
  7. Responsible for taking complete and accurate notes for the proper documentation of incidents, accidents and/or any other unusual activities that require written reports.
  8. Provide escorts per policies and upon request for other departments, individual Team Members, and/or guests.
  9. Verifying accurate documentation to include but not limited to table fills/credits, distribution/return of cards/dice, and sealing machines.
  10. Responsible for parking and retrieving guests' vehicles, or jumpstarting vehicles when needed.
  11. Be knowledgeable about upcoming or current promotional events and how to use players club cards in order to provide excellent guest service via phone or in person.
  12. Must be professional and courteous when answering and transferring incoming phone calls.
  13. Responsible for documenting, maintaining, and returning lost and found items; includes cash and cash equivalents.
  14. Responsible for assisting in the evacuation of guests and Team Members during emergency situations, maintaining a command post, and providing medical care up to the level of training, during these types of situations.
  15. Perform rounds throughout the facility looking for suspicious/unusual items or activity.
  16. Monitor the drop process on the gaming floor, put the drop boxes in the tables in the Pit, and assist with ATM/Kiosk fills or issues.
  17. Responsible for signing in, verifying ID/class c gaming license, and notifying appropriate department for visitor/vendors.
  18. Work closely with the Slot Department for machine related issues, shipments/destruction of machines or software, and participate in the monthly audit of software.
  19. Responsible for maintaining a professional demeanor when conducting radio communication with other departments and Surveillance.
  20. Must remain current with any changes in the department/facility by checking email communications and respond when needed.
  21. All other duties assigned by Security management.

Job Qualifications
  1. High school diploma or equivalent is preferred.
  2. One year verifiable security or related experience is preferred.
  3. Ability to uphold complete confidentiality is required.
  4. Basic computer and report writing skills preferred.
  5. First Aid, CPR, Defibrillator certification preferred, but training will be provided.
  6. Must display professionalism when representing PCCH.
  7. Must work well with people, possess excellent customer service skills and sensitivity to diverse cultures.
  8. Must possess strong oral and written communication skills.
  9. Must possess the ability to maintain a professional demeanor in stressful situations.

Disclosure
This job description describes the general nature and level of work performed by the Team Member assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. This Team Member may be required to perform other job-related duties as requested by their supervisor(s). All requirements are subject to change over time and to possible modification to reasonably accommodate individuals with a disability.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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