Boston, MA · On-site
$40K - $51K/yr
T1/T2 Help Desk / Technical Support Employment Type: 3 month contract to Full Time Permanent Location : Fully onsite Mon - Fri in Boston, MA (Fenway-Kenmore area) Schedule: No on-call rotation or off ...
Boston, MA · On-site
$40K - $51K/yr
T1/T2 Help Desk / Technical Support Employment Type: 3 month contract to Full Time Permanent Location : Fully onsite Mon - Fri in Boston, MA (Fenway-Kenmore area) Schedule: No on-call rotation or off ...
The TSS owns the cases that exceed T1.5 scope: complex troubleshooting, multi-symptom diagnostics ... This role is the technical anchor of the frontline support model. The TSS is expected to resolve ...
The TSS owns the cases that exceed T1.5 scope: complex troubleshooting, multi-symptom diagnostics ... This role is the technical anchor of the frontline support model. The TSS is expected to resolve ...
The TSS owns the cases that exceed T1.5 scope: complex troubleshooting, multi-symptom diagnostics ... This role is the technical anchor of the frontline support model. The TSS is expected to resolve ...
The TSS owns the cases that exceed T1.5 scope: complex troubleshooting, multi-symptom diagnostics ... This role is the technical anchor of the frontline support model. The TSS is expected to resolve ...
Portland, OR · On-site
$31.25 - $38.50/hr
Technical Support Specialist (Clinical Workflow & Parts Support) Active - Exempt full-time ... The TSS owns the cases that exceed T1.5 scope: complex troubleshooting, multi-symptom diagnostics ...
Portland, OR · On-site
$31.25 - $38.50/hr
Technical Support Specialist (Clinical Workflow & Parts Support) Active - Exempt full-time ... The TSS owns the cases that exceed T1.5 scope: complex troubleshooting, multi-symptom diagnostics ...
Meridian, ID · On-site
$20/hr
Pay: $20.00/hr., plus bonus potential The T1 Technical Support Center Representative focuses on diagnosing, troubleshooting, and routing a wide range of issues for c-store and corporate customers.
Quick apply
Meridian, ID · On-site
$20/hr
Pay: $20.00/hr., plus bonus potential The T1 Technical Support Center Representative focuses on diagnosing, troubleshooting, and routing a wide range of issues for c-store and corporate customers.
Meridian, ID · On-site
$20/hr
Pay: $20.00/hr., plus bonus potential The T1 Technical Support Center Representative focuses on diagnosing, troubleshooting, and routing a wide range of issues for c-store and corporate customers.
Quick apply
Meridian, ID · On-site
$20/hr
Pay: $20.00/hr., plus bonus potential The T1 Technical Support Center Representative focuses on diagnosing, troubleshooting, and routing a wide range of issues for c-store and corporate customers.
Pay: $20.00/hr., plus bonus potential The T1 Technical Support Center Representative focuses on diagnosing, troubleshooting, and routing a wide range of issues for c-store and corporate customers.
Pay: $20.00/hr., plus bonus potential The T1 Technical Support Center Representative focuses on diagnosing, troubleshooting, and routing a wide range of issues for c-store and corporate customers.
Meridian, ID · On-site
$20/hr
Pay: $20.00/hr., plus bonus potential The T1 Technical Support Center Representative focuses on diagnosing, troubleshooting, and routing a wide range of issues for c-store and corporate customers.
Quick apply
Meridian, ID · On-site
$20/hr
Pay: $20.00/hr., plus bonus potential The T1 Technical Support Center Representative focuses on diagnosing, troubleshooting, and routing a wide range of issues for c-store and corporate customers.
Meridian, ID · On-site
$20 - $21/hr
Pay: $20.00/hr., plus bonus potential The T1 Technical Support Center Representative focuses on diagnosing, troubleshooting, and routing a wide range of issues for c-store and corporate customers.
Meridian, ID · On-site
$20 - $21/hr
Pay: $20.00/hr., plus bonus potential The T1 Technical Support Center Representative focuses on diagnosing, troubleshooting, and routing a wide range of issues for c-store and corporate customers.
Pay: $20.00/hr., plus bonus potential The T1 Technical Support Center Representative focuses on diagnosing, troubleshooting, and routing a wide range of issues for c-store and corporate customers.
Pay: $20.00/hr., plus bonus potential The T1 Technical Support Center Representative focuses on diagnosing, troubleshooting, and routing a wide range of issues for c-store and corporate customers.
Meridian, ID · On-site
$20/hr
Pay: $20.00/hr., plus bonus potential The T1 Technical Support Center Representative focuses on diagnosing, troubleshooting, and routing a wide range of issues for c-store and corporate customers.
Meridian, ID · On-site
$20/hr
Pay: $20.00/hr., plus bonus potential The T1 Technical Support Center Representative focuses on diagnosing, troubleshooting, and routing a wide range of issues for c-store and corporate customers.
Meridian, ID · On-site
$20/hr
Pay: $20.00/hr., plus bonus potential The T1 Technical Support Center Representative focuses on diagnosing, troubleshooting, and routing a wide range of issues for c-store and corporate customers.
Quick apply
Meridian, ID · On-site
$20/hr
Pay: $20.00/hr., plus bonus potential The T1 Technical Support Center Representative focuses on diagnosing, troubleshooting, and routing a wide range of issues for c-store and corporate customers.
Pay: $20.00/hr., plus bonus potential The T1 Technical Support Center Representative focuses on diagnosing, troubleshooting, and routing a wide range of issues for c-store and corporate customers.
Pay: $20.00/hr., plus bonus potential The T1 Technical Support Center Representative focuses on diagnosing, troubleshooting, and routing a wide range of issues for c-store and corporate customers.
Overview Summary/Objective The Support Technical Specialist is a staff position that provides ... T1 pay: $22.50/hrT2 pay: $25.00/hr Schedule: In-office. Hours may be flexible for preference or ...
Overview Summary/Objective The Support Technical Specialist is a staff position that provides ... T1 pay: $22.50/hrT2 pay: $25.00/hr Schedule: In-office. Hours may be flexible for preference or ...
Overview Summary/Objective The Support Technical Specialist II is a staff position that provides ... T1 pay: $22.50/hrT2 pay: $25.00/hr Schedule: In-office. Hours may be flexible for preference or ...
Overview Summary/Objective The Support Technical Specialist II is a staff position that provides ... T1 pay: $22.50/hrT2 pay: $25.00/hr Schedule: In-office. Hours may be flexible for preference or ...
Overview Summary/Objective The Support Technical Specialist II is a staff position that provides ... T1 pay: $22.50/hrT2 pay: $25.00/hr Schedule: In-office. Hours may be flexible for preference or ...
Overview Summary/Objective The Support Technical Specialist II is a staff position that provides ... T1 pay: $22.50/hrT2 pay: $25.00/hr Schedule: In-office. Hours may be flexible for preference or ...
... support and engineering ... You will own the most complex, ambiguous technical escalations that our T1 and T2 teams cannot ...
... support and engineering ... You will own the most complex, ambiguous technical escalations that our T1 and T2 teams cannot ...
Tulsa, OK · On-site
$25/hr
Overview Summary/Objective The Support Technical Specialist II is a staff position that provides ... T1 pay: $22.50/hr T2 pay: $25.00/hr Schedule: In-office. Hours may be flexible for preference or ...
Tulsa, OK · On-site
$25/hr
Overview Summary/Objective The Support Technical Specialist II is a staff position that provides ... T1 pay: $22.50/hr T2 pay: $25.00/hr Schedule: In-office. Hours may be flexible for preference or ...
Oklahoma City, OK · On-site
$25/hr
Summary/Objective The Support Technical Specialist is a staff position that provides technical ... T1 pay: $22.50/hr T2 pay: $25.00/hr Schedule: In-office. Hours may be flexible for preference or ...
Oklahoma City, OK · On-site
$25/hr
Summary/Objective The Support Technical Specialist is a staff position that provides technical ... T1 pay: $22.50/hr T2 pay: $25.00/hr Schedule: In-office. Hours may be flexible for preference or ...
Oklahoma City, OK · On-site
$25/hr
Overview Summary/Objective The Support Technical Specialist is a staff position that provides ... T1 pay: $22.50/hr T2 pay: $25.00/hr Schedule: In-office. Hours may be flexible for preference or ...
Oklahoma City, OK · On-site
$25/hr
Overview Summary/Objective The Support Technical Specialist is a staff position that provides ... T1 pay: $22.50/hr T2 pay: $25.00/hr Schedule: In-office. Hours may be flexible for preference or ...
$18.10 is the 25th percentile. Wages below this are outliers.
$15.63 - $18.62
30% of jobs
$18.62 - $21.61
16% of jobs
The median wage is $22.13 / hr.
$21.61 - $24.61
24% of jobs
$25.97 is the 75th percentile. Wages above this are outliers.
$24.61 - $27.60
11% of jobs
$27.60 - $30.59
15% of jobs
$30.59 - $33.59
3% of jobs
$33.59 - $36.58
0% of jobs
$36.58 - $39.58
0% of jobs
$39.58 - $42.57
0% of jobs
$42.57 - $45.56
1% of jobs
$45.56 - $48.56
0% of jobs
$15
$24
$48
| Aspect | T1 Technical Support | T2 Technical Support |
|---|---|---|
| Required Credentials | High school diploma or equivalent, basic technical certifications | Additional certifications, more technical knowledge |
| Work Environment | Help desk, call center, on-site support | Advanced support, troubleshooting, on-site or remote |
| Employer & Industry Usage | Common in IT, telecom, tech companies | Progression from T1, more complex issues |
The main difference between T1 Technical Support and T2 Technical Support lies in the complexity of issues handled and required expertise. T1 support focuses on basic troubleshooting and customer assistance, while T2 support deals with more advanced technical problems requiring deeper knowledge. T2 support often requires additional certifications and experience, serving as a step up in technical support roles.
Cities with the most T1 Technical Support job openings:
States with the most job openings for T1 Technical Support jobs include:
For T1 Technical Support jobs, the most frequently searched job titles are:
Boston, MA • On-site
$40K - $51K/yr
Other
Posted 6 days ago
**Local candidates to Boston, MA ONLY**
Title: T1/T2 Help Desk / Technical Support
Employment Type: 3 month contract to Full Time Permanent
Location: Fully onsite Mon - Fri in Boston, MA (Fenway-Kenmore area)
Schedule: No on-call rotation or off hours work
Description: Help Desk / Technical Support role focused on troubleshooting escalated issues, supporting IT infrastructure, and delivering end-user support across multiple channels (phone, email, walk-up, web). Deliver high-quality first- and second-line support via phone, email, walk-up, and web form.
Required Skills:
