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Freedom Technical Support Jobs (NOW HIRING)

Hoxhunt

Director, Technical Support

Minneapolis, MN · On-site

$125K - $135K/yr

Your Role We are looking for an experienced Director, Technical Support to join our team in ... You'll have the freedom to take ownership, make decisions, drive meaningful impact, and help shape ...

Hoxhunt

Director, Technical Support

Minneapolis, MN · Remote

$125K - $135K/yr

Your Role We are looking for an experienced Director, Technical Support to join our team in ... You'll have the freedom to take ownership, make decisions, drive meaningful impact, and help shape ...

Bandwidth

Technical Support Analyst

Raleigh, NC · On-site

... freedom to bring your authentic self to the table. We're experts who speak like humans. Ready to ... The Technical Support Analyst will provide technical support to customers who are experiencing ...

Bandwidth

Technical Support Analyst

Raleigh, NC · On-site

... freedom to bring your authentic self to the table. We're experts who speak like humans. Ready to ... The Technical Support Analyst will provide technical support to customers who are experiencing ...

Duda

Technical Support Engineer

Louisville, CO · On-site

$60K - $75K/yr

Position Title: Technical Support Engineer Reports to: VP, Customer Success Office Location ... We also recognize and appreciate the freedom, flexibility, and focused work that comes with remote ...

Bandwidth

Technical Support Analyst

Raleigh, NC · On-site

... freedom to bring your authentic self to the table. We're experts who speak like humans. Ready to ... The Technical Support Analyst will provide technical support to customers who are experiencing ...

Abbott

Technical Support Specialist

New Brighton, MN · On-site

Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an ... Technical Support Specialist: Is the primary account contact covering capital service and technical ...

Moody

Technical Support Analyst

Charlotte, NC · On-site

Technical Support Analyst (14967) At Moody's, we unite the brightest minds to turn today's risks ... the freedom to exchange ideas, think innovatively, and listen to each other and customers in ...

Duda

Technical Support Engineer

Louisville, CO · On-site

$60K - $75K/yr

Position Title: Technical Support Engineer Reports to: VP, Customer Success Office Location ... We also recognize and appreciate the freedom, flexibility, and focused work that comes with remote ...

FBS

Technical Support Representative

Fargo, ND · On-site +1

$21.15/hr

... the freedom to be individuals who work together towards common goals. Please visit us at www ... Provide customer support and technical issue resolution via phone, e-mail, and chat. * Provide ...

Plaid Inc

Technical Support Engineer

San Francisco, CA · On-site

$73K - $110K/yr

As we continue to grow, we're looking for Technical Support Engineers (TSEs) to join the team to ... Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek ...

Plaid Inc

Technical Support Engineer

San Francisco, CA · On-site

As we continue to grow, we're looking for Technical Support Engineers (TSEs) to join the team to ... Based in the Pacific Time Zone (PST/PDT) Our mission at Plaid is to unlock financial freedom for ...

CAI

Technical Support Analyst

Newark, DE · On-site

$73K - $85K/yr

Technical Support Analyst Req number: R8437 Employment type: Full time Worksite flexibility: Hybrid ... As a privately held company, we have the freedom and focus to do what is right--whatever it takes.

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Freedom Technical Support information

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How much do freedom technical support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for freedom technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What cities are hiring for Freedom Technical Support jobs?

Cities with the most Freedom Technical Support job openings:

What are popular job titles related to Freedom Technical Support jobs?

For Freedom Technical Support jobs, the most frequently searched job titles are:

Infographic showing various Freedom Technical Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Sr. Technical Support Specialist

Washington, DC • On-site

Alliance Defending Freedom
Law Firms • 201 - 500 employees
Learn more about Alliance Defending Freedomexternal

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 7 days ago

Job description

Make a difference with us! At Alliance Defending Freedom, we believe God has brought you here for His purpose-to stand for truth and defend the God-given right to live and speak it. Together, we protect religious freedom, free speech, the sanctity of life, marriage and family, and parental rights. Review our Statement of Faith to ensure we're a fit for you.

Location: Washington D.C.

Team Overview

In this role, you are responsible for investigating, diagnosing, and resolving technical support issues for the ministry. In addition to serving your peers with IT related issues, you will also act as an advanced support specialist for your team by assisting junior-level team members when needed and investigating more complex issues. In this role, you'll work out of our new Texas office and report to our Service Desk Manager.

Key Responsibilities

  • Provide advanced onsite and remote technical support across all ministry platforms, including cloud-based applications, SaaS tools, endpoint devices, and network systems, leveraging modern remote management and monitoring tools.
  • Document, track, and monitor all incidents and service requests within the IT service management (ITSM) platform to ensure timely resolution, accurate reporting, and knowledge base maintenance.
  • Coordinate with team leads, IT personnel, and third-party vendors to address issues related to existing IT systems, cloud platforms, and implementations of new technologies, including migrations and integrations.
  • Triage, prioritize, and route service desk tickets using the Service Desk system, ensuring proper categorization, escalation paths, and SLA compliance across all support tiers.
  • Serve as the primary owner of Tier 1 and Tier 2 (advanced) support incidents, including escalations from Tier 1; engage Tier 3 or vendors as needed for complex infrastructure or application issues.
  • Assist end users experiencing technical difficulties with a customer-first approach, ensuring all work is carried out in a timely manner, within defined SLAs, and with clear status communication throughout resolution.
  • Collaborate with IT infrastructure, Enterprise Applications, Cybersecurity, and development teams to reproduce issues in test environments, validate patches and fixes, and support change management processes.
  • Manage IT asset inventory and equipment lifecycle, including procurement tracking, hardware refresh cycles, configuration, imaging, and disposal, using asset management tools to ensure accurate records and minimize downtime.
  • Administer, update, and troubleshoot unified communications systems, including VoIP/cloud telephony platforms, video conferencing tools (e.g., Microsoft Teams, Zoom), and collaboration technology.

Minimum Qualifications

  • 5+ years of experience in IT service desk operations.
  • Proficient in Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive), Windows 10/11, macOS, and other enterprise software applications.
  • Ability to travel as needed.

Pay & Benefits

At Alliance Defending Freedom, we offer a competitive compensation and benefits package to support your well-being and growth. While we do not disclose specific salary ranges, our compensation is competitive with top non-profit law firms. Our benefits include 100% covered medical and dental insurance, medical and dependent care reimbursement, paid disability, long-term care, life insurance, and a 401(k) plan with a 4% company match. We prioritize work-life balance with paid time off and 12 paid holidays each year.

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