AI Tool Support Engineer
Arlington, VA · On-site
T1/T2 AFS IT Helpdesk Support and Inquiries * White glove Application services (SCRM requests, Architecture/Design help, App change management, etc.) What you need Customer Support & Service ...
Arlington, VA · On-site
T1/T2 AFS IT Helpdesk Support and Inquiries * White glove Application services (SCRM requests, Architecture/Design help, App change management, etc.) What you need Customer Support & Service ...
Arlington, VA · On-site
T1/T2 AFS IT Helpdesk Support and Inquiries * White glove Application services (SCRM requests, Architecture/Design help, App change management, etc.) What you need Customer Support & Service ...
Arlington, VA · On-site
T1/T2 AFS IT Helpdesk Support and Inquiries * White glove Application services (SCRM requests, Architecture/Design help, App change management, etc.) What you need Customer Support & Service ...
Arlington, VA · On-site
T1/T2 AFS IT Helpdesk Support and Inquiries * White glove Application services (SCRM requests, Architecture/Design help, App change management, etc.) What you need Customer Support & Service ...
You'll be responsible for managing T1/T2 helpdesk support, responding to GenAIHub program inquiries, managing internal resources across AFS Portal, DevHub, and newsletters, and ensuring an ...
You'll be responsible for managing T1/T2 helpdesk support, responding to GenAIHub program inquiries, managing internal resources across AFS Portal, DevHub, and newsletters, and ensuring an ...
You'll be responsible for managing T2 helpdesk support, responding to AI program inquiries, managing internal resources and ensuring an exceptional user experience for all stakeholders. The Work
You'll be responsible for managing T2 helpdesk support, responding to AI program inquiries, managing internal resources and ensuring an exceptional user experience for all stakeholders. The Work
Arlington, VA · On-site
$64K - $124K/yr
T1/T2 AFS IT Helpdesk Support and Inquiries * White glove Application services (SCRM requests, Architecture/Design help, App change management, etc.) What you need Customer Support & Service ...
Arlington, VA · On-site
$64K - $124K/yr
T1/T2 AFS IT Helpdesk Support and Inquiries * White glove Application services (SCRM requests, Architecture/Design help, App change management, etc.) What you need Customer Support & Service ...
Arlington, VA · On-site
$64K - $124K/yr
T1/T2 AFS IT Helpdesk Support and Inquiries * White glove Application services (SCRM requests, Architecture/Design help, App change management, etc.) What you need Customer Support & Service ...
Arlington, VA · On-site
$64K - $124K/yr
T1/T2 AFS IT Helpdesk Support and Inquiries * White glove Application services (SCRM requests, Architecture/Design help, App change management, etc.) What you need Customer Support & Service ...
Arlington, VA · On-site
$64K - $124K/yr
T1/T2 AFS IT Helpdesk Support and Inquiries * White glove Application services (SCRM requests, Architecture/Design help, App change management, etc.) What you need Customer Support & Service ...
Arlington, VA · On-site
$64K - $124K/yr
T1/T2 AFS IT Helpdesk Support and Inquiries * White glove Application services (SCRM requests, Architecture/Design help, App change management, etc.) What you need Customer Support & Service ...
Arlington, VA · On-site
$64K - $124K/yr
T1/T2 AFS IT Helpdesk Support and Inquiries * White glove Application services (SCRM requests, Architecture/Design help, App change management, etc.) What you need Customer Support & Service ...
New
Arlington, VA · On-site
$64K - $124K/yr
T1/T2 AFS IT Helpdesk Support and Inquiries * White glove Application services (SCRM requests, Architecture/Design help, App change management, etc.) What you need Customer Support & Service ...
New
Indianapolis, IN · On-site
Position Overview The Product Support Analyst serves as a technical resource for T2 customers and internal teams, with primary responsibility for providing break/fix support for T2 Flex PE solutions.
Indianapolis, IN · On-site
Position Overview The Product Support Analyst serves as a technical resource for T2 customers and internal teams, with primary responsibility for providing break/fix support for T2 Flex PE solutions.
Puyallup, WA · On-site
$30/hr
The T2 will play a critical role in understanding client environments, identifying technical and ... Peripheral device (printers, scanners) support. Exchange/O365 email failures and permissions.
Quick apply
Puyallup, WA · On-site
$30/hr
The T2 will play a critical role in understanding client environments, identifying technical and ... Peripheral device (printers, scanners) support. Exchange/O365 email failures and permissions.
Incidents & Escalations: * Assist : Monitor escalation channels and queues to provide T1/T2 support channels. * Mentor : Share best practices and troubleshooting knowledge with T1/T2 peers.
Incidents & Escalations: * Assist : Monitor escalation channels and queues to provide T1/T2 support channels. * Mentor : Share best practices and troubleshooting knowledge with T1/T2 peers.
$14.50 - $20/hr
The Field Technician develops and maintains support documentation and training to allow for effective knowledge transfer to T2 staff and customers regarding T2 PARCS products. Essential Position ...
$14.50 - $20/hr
The Field Technician develops and maintains support documentation and training to allow for effective knowledge transfer to T2 staff and customers regarding T2 PARCS products. Essential Position ...
Indianapolis, IN · On-site
$19 - $25.75/hr
The Field Technician develops and maintains support documentation and training to allow for effective knowledge transfer to T2 staff and customers regarding T2 PARCS products. Essential Position ...
Indianapolis, IN · On-site
$19 - $25.75/hr
The Field Technician develops and maintains support documentation and training to allow for effective knowledge transfer to T2 staff and customers regarding T2 PARCS products. Essential Position ...
Boston, MA · On-site
$40K - $51K/yr
T1/T2 Help Desk / Technical Support Employment Type: 3 month contract to Full Time Permanent Location : Fully onsite Mon - Fri in Boston, MA (Fenway-Kenmore area) Schedule: No on-call rotation or off ...
Boston, MA · On-site
$40K - $51K/yr
T1/T2 Help Desk / Technical Support Employment Type: 3 month contract to Full Time Permanent Location : Fully onsite Mon - Fri in Boston, MA (Fenway-Kenmore area) Schedule: No on-call rotation or off ...
Arlington, VA · On-site
$91K - $184K/yr
T2 IT Helpdesk Support, AI Program Inquiries * White glove Application services * New releases of Code Cred & Code Cred Installer and other supporting applications What you need Customer Support ...
Arlington, VA · On-site
$91K - $184K/yr
T2 IT Helpdesk Support, AI Program Inquiries * White glove Application services * New releases of Code Cred & Code Cred Installer and other supporting applications What you need Customer Support ...
T2 IT Helpdesk Support, AI Program Inquiries * White glove Application services * New releases of Code Cred & Code Cred Installer and other supporting applications What you need Customer Support ...
T2 IT Helpdesk Support, AI Program Inquiries * White glove Application services * New releases of Code Cred & Code Cred Installer and other supporting applications What you need Customer Support ...
Arlington, VA · On-site
$91K - $184K/yr
T1/T2 AFS IT Helpdesk Support, GenAIHub Program Inquiries * AFS Portal / DevHub / Newsletter intranet resources management * White glove Application services (SCRM requests, Architecture/Design help ...
Arlington, VA · On-site
$91K - $184K/yr
T1/T2 AFS IT Helpdesk Support, GenAIHub Program Inquiries * AFS Portal / DevHub / Newsletter intranet resources management * White glove Application services (SCRM requests, Architecture/Design help ...
Austin, TX · On-site
$25/hr
In this role, you will focus on Helpdesk T1 and T2 support, handling day-to-day tickets, device troubleshooting, and user onboarding and offboarding - while also having the opportunity to collaborate ...
Austin, TX · On-site
$25/hr
In this role, you will focus on Helpdesk T1 and T2 support, handling day-to-day tickets, device troubleshooting, and user onboarding and offboarding - while also having the opportunity to collaborate ...
Work with the internal teams including Sales, Account Management, Support, Product, Engineering and Training, and external customer stakeholders to formulate/maintain a Success Plan outlining how T2 ...
Work with the internal teams including Sales, Account Management, Support, Product, Engineering and Training, and external customer stakeholders to formulate/maintain a Success Plan outlining how T2 ...
Houston, TX · On-site
$75K - $105K/yr
Incidents & Escalations: * Assist : Monitor escalation channels and queues to provide T1/T2 support channels. * Mentor : Share best practices and troubleshooting knowledge with T1/T2 peers.
Houston, TX · On-site
$75K - $105K/yr
Incidents & Escalations: * Assist : Monitor escalation channels and queues to provide T1/T2 support channels. * Mentor : Share best practices and troubleshooting knowledge with T1/T2 peers.
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Arlington, VA • On-site
Full-time
Posted 8 days ago
8.7
Based on 20 frontline employees who took The Breakroom Quiz
51st of 501 rated business services
We are seeking an AI Tool Support Engineer for an AI-powered coding assistant that leverages Large Language Models (LLMs) to help developers write code more efficiently and accurately. In this role, you will work with the Lead Engineer on enabling model services, configuring IAM policies, supporting vendor platforms, and providing T1/T2 helpdesk support through the IT Helpdesk. This position requires strong AWS expertise, security knowledge, and excellent customer support skills.
The Work
What you need
Customer Support & Service (Intermediate)
Communication & Content Management (Intermediate)
AI Coding Assistant Knowledge (Intermediate)
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It services
10,000+ Employees
Arlington, VA, US
1989