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T1 Technical Support Jobs in Georgia (NOW HIRING)

Pae

Prop & Rotor Aircraft Mechanic I

Savannah, GA · On-site

$38.54/hr

... support equipment. * Apply comprehensive technical expertise to solve moderate to complex problems ... US Citizenship is required to obtain a T1/CAC NACI Clearance. * Tools are Required ; must possess ...

Flatwater Group

Medical Records Technician

Warner Robins, GA · On-site

$34K - $46K/yr

... technical support to the Aerospace and Operational Medicine Division at Headquarters Air Force ... Must possess or obtain an active favorable Tier 1 (T1) - National Agency Check with Inquiries (NACI)

Ho-Chunk, Inc.

Medical Records Technician

Warner Robins, GA · On-site

$34K - $46K/yr

... technical support to the Aerospace and Operational Medicine Division at Headquarters Air Force ... Must possess or obtain an active favorable Tier 1 (T1) - National Agency Check with Inquiries (NACI)

Atria Group LLC

VOIP Engineer

Atlanta, GA · On-site

We represent only high caliber technical professionals who have committed to making a change ... and support experience with Cisco UCCX * Working knowledge of telecom/data circuits * T1'

Advocate Aurora Health

Voice Engineer Senior

Macon, GA · On-site

$47.50 - $71.25/hr

SIP as well as legacy analog circuits, T1 lines, transmission lines, circuit packs; VOIP, PSTN ... Provides and leads ongoing technical and operational assistance for all supported communications ...

New

Cherokee Federal

Journeyman Machinist

Albany, GA · On-site

Journeyman Machinist Responsibilities Include: • Provide journeyman-level machinist support for ... technical personnel to develop and implement improved machining methods and procedures. • ...

NAL Syncreon

Customs Specialist (NE)

Fairburn, GA · On-site

$16.50 - $22/hr

... to support our customs processes and ensure the seamless movement of goods across borders every ... documents for technical processing. * Prepare and handle transport declarations (T1/T2 ...

syncreon

Customs Specialist (NE)

Fairburn, GA · On-site

$16.50 - $22/hr

... to support our customs processes and ensure the seamless movement of goods across borders every ... documents for technical processing. * Prepare and handle transport declarations (T1/T2 ...

DP World

Customs Specialist (NE)

Union City, GA · On-site

$16.50 - $22/hr

... to support our customs processes and ensure the seamless movement of goods across borders every ... documents for technical processing. * Prepare and handle transport declarations (T1/T2 ...

New

NAL Syncreon

Customs Specialist (NE)

Union City, GA · On-site

$16.50 - $22/hr

... to support our customs processes and ensure the seamless movement of goods across borders every ... documents for technical processing. * Prepare and handle transport declarations (T1/T2 ...

New

Republic Services

Diesel Mechanic B

Screven, GA · On-site

$22.25 - $29.25/hr

Enjoy the benefits of working on a single fleet with state-of-the-art equipment, supporting our ... Automotive Service Excellence (ASE) Certifications (T1-T8) are a plus but not required.

Republic Services

Diesel Mechanic B

Screven, GA · On-site

$22.25 - $29.25/hr

Enjoy the benefits of working on a single fleet with state-of-the-art equipment, supporting our ... Automotive Service Excellence (ASE) Certifications (T1-T8) are a plus but not required.

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T1 Technical Support information

What is a T1 Technical Support?

T1 Technical Support, also known as Tier 1 Technical Support, refers to the initial level of technical assistance provided to customers or end-users. Professionals in this role handle basic technical issues, answer general inquiries, and troubleshoot common problems with products or services. They serve as the first point of contact and often escalate more complex issues to higher-level support teams. T1 support is crucial for ensuring customer satisfaction and efficient problem resolution. Typical tasks include password resets, software installation guidance, and connectivity troubleshooting.

What are the key skills and qualifications needed to thrive as a T1 Technical Support specialist?

To thrive as a T1 Technical Support specialist, you need a solid understanding of troubleshooting, basic IT concepts, and strong communication skills, often supported by a high school diploma or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and basic networking software is typically required. Patience, active listening, and problem-solving abilities help you stand out when assisting users with varying technical backgrounds. These skills ensure quick and effective resolution of technical issues, leading to higher customer satisfaction and operational efficiency.

What are some common challenges faced by T1 Technical Support specialists, and how can they be managed effectively?

T1 Technical Support specialists often encounter challenges such as handling high call volumes, troubleshooting a wide range of basic technical issues, and managing interactions with frustrated or non-technical users. Effectively managing these challenges relies on strong communication skills, patience, and the ability to quickly identify and escalate more complex issues to higher-level support. Collaboration with team members and using knowledge bases or ticketing systems can also help streamline workflows and improve response times.

What is the difference between T1 Technical Support vs T2 Technical Support?

AspectT1 Technical SupportT2 Technical Support
Required CredentialsHigh school diploma or equivalent, basic technical certificationsAdditional certifications, more technical knowledge
Work EnvironmentHelp desk, call center, on-site supportAdvanced support, troubleshooting, on-site or remote
Employer & Industry UsageCommon in IT, telecom, tech companiesProgression from T1, more complex issues

The main difference between T1 Technical Support and T2 Technical Support lies in the complexity of issues handled and required expertise. T1 support focuses on basic troubleshooting and customer assistance, while T2 support deals with more advanced technical problems requiring deeper knowledge. T2 support often requires additional certifications and experience, serving as a step up in technical support roles.

What cities in Georgia are hiring for T1 Technical Support jobs?

Cities in Georgia with the most T1 Technical Support job openings:

Prop & Rotor Aircraft Mechanic I

Savannah, GA • On-site

Pae
See more jobs at Paeexternal

$38.54/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Key responsibilities

  • Remove and install aircraft subsystem assemblies and components such as rotor systems, transmissions, drive trains, and their components.

  • Perform scheduled inspections, assist in special inspections, and troubleshoot aircraft power train systems using special tools and test equipment.

  • Maintain and repair aircraft power train components, and participate in maintenance test flights and operation checks as required.

Job description

The Prop & Rotor Aircraft Mechanic I repairs, services, and troubleshoots malfunctions on aircraft drive train and rotor systems.

  • Remove and install aircraft subsystem assemblies and components such as rotor systems, transmissions, drive trains, and their components.

  • Service and lubricate aircraft and subsystems.

  • Safely prepare aircraft for inspections and maintenance checks and services.

  • Perform scheduled inspections and assist in performing special inspections.

  • Perform limited maintenance operational checks and diagnoses and troubleshoots aircraft power train systems using special tools and test equipment as required.

  • Use and perform operator maintenance on tools, special tools and aircraft ground support equipment.

  • Apply comprehensive technical expertise to solve moderate to complex problems by interpreting technical documentation such as aircraft Technical Manuals, Maintenance Information and Action Messages and all technical guidance provided through government official representatives.

  • Maintain and repair aircraft power train components.

  • Apply technical knowledge of power train systems in determining equipment malfunctions and use required expertise in restoring equipment condition and or operation.

  • Participate in maintenance test flights and operation checks as required.

  • Perform other duties as requested.

MINIMUM REQUIREMENTS

  • Valid up-to-date A&P license.

  • If no A&P license, shall have Three (3) years aviation maintenance experience, Two (2) years rotary wing aircraft experience, and Two (2) years on the assigned prop and rotor experience.

  • All experience must be within the Six (6) most recent years.

  • The applicant being trained to Military Occupational Specialty or Original Equipment Manufacturer Maintenance course standards for the type airframe on which they will perform maintenance, repairs and services. By way of explanation, being a graduate of a DoD or OHS Armed Services MDS producing school for the desired aircraft type of successful completion and certification by OEM approved course of instruction for the airframe type would make someone MDS qualified.

  • Ability to obtain and maintain a US Government Security Clearance, NAC-I T1 Public Trust. ** US Citizenship is required to obtain a T1/CAC NACI Clearance.

  • Tools are Required; must possess own shadowed/etched Tools and Toolbox.

PREFERRED QUALIFICATIONS

  • Thorough knowledge of aircraft mechanical component troubleshooting, repair procedures and replacement of parts.

  • Thorough knowledge of aircraft unique tools such as test equipment, torque wrenches, dial indicators, and micrometers.

  • Working knowledge of technical publications and Logistics Information Systems.

  • Able to prioritize workloads to maintain schedules on assigned projects.

  • Participate in maintenance test flights and operation checks as required.

  • Able to prioritize workloads to maintain schedules on assigned projects and is required to lead teams through more complex aircraft relevant tasks.

  • Possess the level of experience to inspect all required aeronautical type maintenance to be performed by Mechanics.

  • The incumbent receives technical guidance, as required, from supervisor or higher-level technician, and may be required to make entries in aircraft logs and records.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

  • Must be able to climb, stand, stoop, bend, stretch, crouch and work in tiring and uncomfortable positions.

  • Frequently lift parts and equipment up to 20 pounds.

  • Occasionally lift objects up to 50 pounds.

  • Most heavy lifting is accomplished through the use of mechanical devices.

  • May work in Aircraft maintenance hangar or outside.

  • May be required to respond to a wide variety of operational circumstances, including extreme weather conditions and rudimentary infrastructure.

  • May be exposed to extreme noise from turbine and jet engine aircraft.

  • May be exposed to fumes or airborne particles; may be exposed to electrical shock hazards or work near moving mechanical parts.

Compensation Details:

$38.54

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits Overview:

Our health and welfare benefits are designed to support you and your priorities. Offerings include:

  • Health, dental, and vision insurance

  • Paid time off and holidays

  • Retirement benefits (including 401(k) matching)

  • Educational reimbursement

  • Parental leave

  • Employee stock purchase plan

  • Tax-saving options

  • Disability and life insurance

  • Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.

Original Posting:

08/05/2026 - Until Filled

Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language atLabor Laws Posters.

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