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Systems Support Representative Jobs (NOW HIRING)

ConfigUSA

Laboratory Systems Support

San Francisco, CA · On-site

... Support and maintain System Imaging, System Monitoring and Firewall Management Fulfill service ... business representatives, and scientific users Ability to act as an interface between S&R ...

ActiveHours

Support Representative

Cincinnati, OH · On-site

$17.25 - $23.25/hr

We're looking for a motivated individual to take on the role of Support Representative at ... Experience with Excel and ability to learn new computer systems * Exceptional written and verbal ...

EBSCO

Technical Support Representative

$37K - $52K/yr

Your Opportunity The Technical Support Representative specializes in performing technical support ... Experience working with issue tracking/ticketing systems What sets you apart * Strong working ...

OSI Systems, Inc

Sales Support Representative

Billerica, MA · On-site

$82K - $92K/yr

Overview Rapiscan, an OSI Systems Company is seeking a Sales Support Representative, based out of Billerica, MA. Rapiscan empowers those who safeguard our world with the technologies, services, and ...

DSI

Field Support Representative

Salt Lake City, UT · On-site

$65K/yr

Field Support Representative DSI Systems Inc. has an immediate opening for a Field Support Representative. The Field Support Representative (AT&T) plays a critical role in ensuring consistent, high ...

DSI

Field Support Representative

Bradenton, FL · On-site

$65K/yr

Field Support Representative DSI Systems Inc. has an immediate opening for a Field Support Representative. The Field Support Representative (AT&T) plays a critical role in ensuring consistent, high ...

DSI

Field Support Representative

Portland, OR · On-site

$65K/yr

Field Support Representative DSI Systems Inc. has an immediate opening for a Field Support Representative. The Field Support Representative (AT&T) plays a critical role in ensuring consistent, high ...

DSI

Field Support Representative

Saint Petersburg, FL · On-site

$65K/yr

Field Support Representative DSI Systems Inc. has an immediate opening for a Field Support Representative. The Field Support Representative (AT&T) plays a critical role in ensuring consistent, high ...

EBSCO

Technical Support Representative

$37K - $52K/yr

Your Opportunity The Technical Support Representative specializes in performing technical support ... Experience working with issue tracking/ticketing systems What sets you apart * Strong working ...

DSI

Field Support Representative

Happy Valley, OR · On-site

$65K/yr

Field Support Representative DSI Systems Inc. has an immediate opening for a Field Support Representative. The Field Support Representative (AT&T) plays a critical role in ensuring consistent, high ...

DSI

Field Support Representative

Pittsfield, MA · On-site

$65K/yr

Field Support Representative DSI Systems Inc. has an immediate opening for a Field Support Representative. The Field Support Representative (AT&T) plays a critical role in ensuring consistent, high ...

DSI

Field Support Representative

Green Acres, FL · On-site

$65K/yr

Field Support Representative DSI Systems Inc. has an immediate opening for a Field Support Representative. The Field Support Representative (AT&T) plays a critical role in ensuring consistent, high ...

DSI

Field Support Representative

Lake Worth Beach, FL · On-site

$65K/yr

Field Support Representative DSI Systems Inc. has an immediate opening for a Field Support Representative. The Field Support Representative (AT&T) plays a critical role in ensuring consistent, high ...

DSI

Field Support Representative

Westfield, MA · On-site

$65K/yr

Field Support Representative DSI Systems Inc. has an immediate opening for a Field Support Representative. The Field Support Representative (AT&T) plays a critical role in ensuring consistent, high ...

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Systems Support Representative information

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$43

How much do systems support representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for systems support representative in the United States is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is the difference between Systems Support Representative vs Help Desk Technician?

AspectSystems Support RepresentativeHelp Desk Technician
Required CertificationsCompTIA A+, Network+ (often)CompTIA A+, ITIL (sometimes)
Work EnvironmentCorporate IT, technical support teamsHelp desk, call centers, IT support
Employer & Industry UsageBusinesses, IT service providersIT departments, managed service providers
Common Search & ComparisonYesYes

The Systems Support Representative and Help Desk Technician roles both involve technical support, but the Systems Support Representative often handles more complex issues and may work directly with internal teams or clients. Help Desk Technicians typically focus on initial troubleshooting and customer service. Both roles require similar certifications and are found in similar environments, but the scope and complexity of tasks can differ.

Is remote systems support representative a stressful job?

Remote systems support representatives often face stress from managing multiple technical issues, meeting response time expectations, and providing customer service remotely. The job requires strong problem-solving skills, patience, and the ability to handle high-pressure situations, which can contribute to stress levels depending on workload and support environment.

What is the role of a systems support representative?

A systems support representative provides technical assistance to users by troubleshooting hardware, software, and network issues. They often diagnose problems, resolve technical faults, and may use tools like remote support software or ticketing systems to ensure system functionality and user satisfaction.

What cities are hiring for Systems Support Representative jobs?

Cities with the most Systems Support Representative job openings:

What states have the most Systems Support Representative jobs?

States with the most job openings for Systems Support Representative jobs include:

What are popular job titles related to Systems Support Representative jobs?

For Systems Support Representative jobs, the most frequently searched job titles are:

Infographic showing various Systems Support Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $45,486 per year, or $21.9 per hour.

Systems Support Technician

Louisiana, MO

Commerce People LLC
See more jobs at Commerce People LLCexternal

Full-time

Re-posted 22 days ago

Key responsibilities

  • Assist clients with setup, installation, configuration, and daily use of software.

  • Diagnose and resolve technical issues, including application errors and performance problems.

  • Manage software updates, monitor scheduled tasks, and maintain databases of user requests.

Job description

Job Title: Systems Support Technician

Pay Type: Non-Exempt

Department: Information Technology

Reports To: Enterprise Help Desk Manager

Summary

The Systems Support Technician will be involved in ensuring the smooth functioning of software systems and working to install, maintain, and streamline existing software applications. Activities will include the continued troubleshooting and resolving of issues as well as providing technical assistance to internal and external clients.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • User Support: Assist clients with setup, installation, configuration and daily use of software.
  • Troubleshooting: Diagnosing and resolving technical issues, including application errors and performance problems.
  • Documentation: Developing and updating user manuals, training guides, and technical documentation.
  • System Maintenance: Managing software updates, monitoring scheduled tasks, and maintaining databases of user requests.
  • Client Interaction: Onboarding new clients and enhancing application functionality based on feedback.

Critical Success Factors

To perform the job successfully, an individual should demonstrate the following competencies:

  • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to extra hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Flexible and willing to accommodate occasional night and weekend support and occasional travel.
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations.
  • Teachable – Works closely with Team Lead to learn all the required skills and duties. Takes constructive criticism, learns from their mistakes, and becomes job proficient.
  • Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.

Requirements

  • High School diploma.
  • IT Certification such as CompTIA A+ or equivalent.
  • Experience with software support including operating systems, system configuration, diagnostics, system security, and troubleshooting.
  • Experience with support services tools (i.e. Jira Service Desk, Zendesk, ServiceNow) and processes including triage, prioritizing, and analyzing inbound service requests for data operations, system configuration, and defect resolution.
  • Warehouse experience is not required but helpful.