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Technical Support Representative Systems Jobs (NOW HIRING)

Xante corp

Technical Support Representative

Mobile, AL · On-site

Technical Support Representative The employee must be a self starter who will provide technical support to our customers on software and a full range of color digital and ink jet printers. Specific ...

Generac

Technical Support Representative

Reno, NV · On-site

The Technical Support Representative III is responsible for providing technical support to our ... Instruct new dealer technicians how to navigate Generac's warranty systems and submit claims ...

Hexagon

Technical Support Representative

$70K - $90K/yr

We are looking for a Technical Support Representative to join our Global Support Organization ... Confirm bug fixes and maintain bug tracking system Other Tasks * Assist with the development and ...

Gemini

Technical Support Representative

Atlanta, GA · On-site

$60K - $95K/yr

The Technical Rep will work in conjunction with the sales force and lab, supporting plant ... Must know the metric system for conversion * Be able to produce results with little direct ...

CVS Health

Technical Support Representative

$17 - $34.15/hr

... Sale systems, Minute Clinic and Photo. Reporting to the Manager of Technical Support, this role ... represents the base hourly rate or base annual full-time salary for all positions in the job grade ...

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Technical Support Representative Systems information

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$12

$21

$31

How much do technical support representative systems jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for technical support representative systems in the United States is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Technical Support Representative Systems vs Technical Support Specialist?

AspectTechnical Support Representative SystemsTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonSimilar credentials; often holds certifications like CompTIA A+ or Network+
Work EnvironmentCustomer service centers, IT departments, remote supportIT support teams, help desks, on-site or remote
Industry UsageIT, technology, telecommunicationsIT, technology, software companies
Common Search IntentUnderstanding roles, responsibilities, and differencesJob comparison, skills required, career path

Both roles involve technical troubleshooting and customer support, often requiring similar certifications and working in comparable environments. The main difference lies in the scope: Technical Support Representative Systems typically emphasizes supporting specific systems or platforms, while Technical Support Specialist may have a broader or more specialized technical focus.

How much does a technical support representative systems make?

The average salary for a technical support representative varies by experience and location but typically ranges from $40,000 to $60,000 annually. Entry-level roles may start lower, while experienced technicians with specialized skills or certifications can earn higher wages. The role often involves troubleshooting hardware and software issues using tools like remote support software and knowledge bases.

What does a technical support representative do?

A technical support representative assists customers by diagnosing and resolving hardware, software, or network issues. They communicate technical solutions clearly, often using remote tools or phone support, and may document interactions in ticketing systems. Strong problem-solving skills and technical knowledge are essential for this role.

What states have the most Technical Support Representative Systems jobs?

States with the most job openings for Technical Support Representative Systems jobs include:

What are popular job titles related to Technical Support Representative Systems jobs?

For Technical Support Representative Systems jobs, the most frequently searched job titles are:

Technical Support Representative

Westlake Village, CA • On-site

iPayment | Paysafe
See more jobs at iPayment | Paysafeexternal

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Technical Support Representative

The Technical Support Level I representative is responsible for answering and resolving incoming merchant and agent inquiries related to point-of-sale (POS) equipment. The function is not limited to providing product information, troubleshooting and diagnostics. The function is critical to the high end standard of service level maintained within the department. Available shifts: various, weekends and holidays.

Key Responsibilities:

  • Problem solving skills while working well under pressure
  • Ability to handle escalated issues
  • Ability to navigate all systems used within the Technical Support Department
  • Representative should have a good working knowledge of the industry
  • Representative must have a good rapport with co-workers and supervisors
  • Must show dependability (good attendance history)
  • Must be able to multi task
  • Must show good phone skills etiquette
  • Must show initiative and display good teamwork
  • Knowledge and understanding of how various POS equipment's functionality and troubleshooting
  • Ability to create downloading files for POS equipment and assist the merchant and agent on how to successfully complete a download
  • Must obtain and continue to acquire technical knowledge, as it relates to POS equipment and the industry
  • Provide consistent and accurate information to our merchants and agents
  • Must understand and be able to meet all statistical requirements set forth for a Technical Support level I representative
  • Must understand and comply with company and department's attendance and punctuality policy and procedure

Technical Requirements:

  • Must have basic knowledge of Windows based programs
  • Must understand and be able to navigate all systems used within the Technical Support Department
  • Must be familiar with download procedures and functions for all supported terminals
  • Must understand how to build and edit a download file
  • Representative should be meeting all current position requirements
  • Must hold an average of 95% or better on all quality Monitors

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