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Systems Management Specialist Jobs (NOW HIRING)

Order Management Specialist

Omaha, NE · Hybrid

$18.75 - $24.75/hr

Order Management Specialist ID: 1866 Location: Omaha, NE Department: S&OP and Customer Service ... P systems. * Serving as the primary liaison between customers, co-packers, and internal teams ...

Order Management Specialist

Dallas, TX · Hybrid

$19.25 - $25.75/hr

Job Openings >> Order Management Specialist Order Management Specialist Summary Title: Order ... P systems. * Serving as the primary liaison between customers, co-packers, and internal teams ...

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Systems Management Specialist information

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$36K

$68.4K

$116K

How much do systems management specialist jobs pay per year?

As of Aug 21, 2026, the average yearly pay for systems management specialist in the United States is $68,438.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $85,000.00 per year, depending on experience, location, and employer.

What is a systems management specialist?

Systems Management Specialists are IT professionals responsible for overseeing and coordinating the operation, maintenance, and optimization of computer systems within an organization. They ensure that hardware, software, and networks are running efficiently and securely, often managing system updates, troubleshooting issues, and implementing new technologies. Their goal is to maximize system uptime and performance while minimizing disruptions to business operations. These specialists often work closely with other IT staff to plan, deploy, and support enterprise systems.

What are the key skills and qualifications needed to thrive as a systems management specialist?

To excel as a Systems Management Specialist, you need expertise in systems administration, network management, troubleshooting, and a relevant degree in information technology or computer science. Familiarity with tools such as Microsoft System Center, VMware, and ITIL frameworks, along with certifications like CompTIA Server+ or Microsoft Certified: Azure Administrator, is highly beneficial. Strong analytical thinking, effective communication, and problem-solving abilities help professionals collaborate and respond quickly to technical challenges. These skills are crucial for ensuring system reliability, minimizing downtime, and supporting organizational IT needs efficiently.

How does a systems management specialist typically collaborate with other IT teams within an organization?

Systems Management Specialists often serve as a bridge between various IT teams, such as network administrators, security analysts, and application support staff. They coordinate system upgrades, troubleshoot issues, and ensure that all components are working together efficiently. Regular meetings and clear communication are essential, as these specialists must align system changes with organizational goals and minimize downtime. Collaboration is key, especially during system migrations or incident response, to maintain seamless operations and support business needs.

What is the difference between Systems Management Specialist vs Network Administrator?

AspectSystems Management SpecialistNetwork Administrator
CertificationsCompTIA Server+, Microsoft Certified: Windows Server FundamentalsCompTIA Network+, Cisco CCNA
Work EnvironmentData centers, enterprise IT departments, cloud environmentsNetwork operations centers, corporate offices, ISPs
Primary FocusManaging and maintaining IT systems, servers, and infrastructureConfiguring, managing, and troubleshooting network hardware and connectivity

While both roles support IT infrastructure, Systems Management Specialists focus on overall system health and server management, whereas Network Administrators specialize in network connectivity and hardware. Both roles often collaborate but serve distinct functions within IT teams.

Are systems management specialist jobs in high demand?

Systems management specialist jobs are in high demand due to the increasing reliance on IT infrastructure and the need for effective system oversight. Professionals with skills in network administration, cybersecurity, and experience with management tools like ITIL are particularly sought after across various industries.

Is systems management specialist a good career path?

A systems management specialist is a viable career choice for individuals interested in overseeing IT infrastructure, managing system performance, and implementing security protocols. The role often requires knowledge of network systems, certifications like CompTIA or Cisco, and problem-solving skills. It offers opportunities for advancement in IT and technology management fields.
More about Systems Management Specialist jobs
Infographic showing various Systems Management Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $68,438 per year, or $32.9 per hour.

Client Management Specialist III

Hub Group

Romeoville, IL • On-site

Full-time

Re-posted 12 hours ago


Hub Group rating

5.8

Company rating: 5.8 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

336th of 365 rated logistics


Job description


The Client Management Specialist III acts as the primary day-to-day contact for customers within an assigned customer account group which may include retail, durable goods, automotive, electronic commerce providers, etc. The Client Management Specialist III will act as the primary liaison between Hub Group's customers, warehouses, and carriers. You will successfully manage the supply chain needs of multiple customers; provide industry-leading customer service; and ensure superior and expeditious execution of customer requirements. This role includes significant customer interface responsibilities. Once the on-boarding of these customers has
occurred, the Client Management Specialist III will assist with order creation, monitor, and report order acceptance, order processing/updates, maintain inventory integrity, and manage accessorial charges by the use of various Hub Group transportation management systems. The Client Management Specialist III reports to the Manager, Account Management.
The Client Management Specialist III is an advanced role directly above the Client Management Specialist II role. Client Management Specialist III is considered a senior member (or team lead) for the team. While not directly managing others, they will assist with training new team members and routinely provide guidance for the other employees. Due to their knowledge and experience, will be
assigned more challenging/complex/strategically important customer accounts to manage. Client Management Specialist III will be responsible for special projects and additional tasks outside of their normal customer account management duties. Client Management Specialist III would have demonstrated proficiency of the Client Management Specialist I and the Client Management Specialist II roles. There is an advanced/SME level of analysis required with this role and will require a more advanced skillset. Client Management Specialist III will be required to complete inventory reconciliation for their customers without the support of the Inventory Team and provide root cause details of all variances being reported. Client Management Specialist III will also have an aptitude for retailer compliance requirements; retailer routing; and using retailer portals. Identify cost efficiencies for customers and pursue ad hoc consolidation opportunities.
Essential Job Functions
  • Demonstrate proficiency in the Client Management Specialist I and/or II roles.
  • Ability to manage complex, challenging, and strategically important customer accounts at a high level.
  • Develop a strong working relationship with customer accounts and provide resolution of issues and concerns in a timely manner with minimal intervention from management.
  • Pro-actively assess customer needs and act as the point person in developing and managing account specifications and procedures that will ensure quality, efficiency, and profitability.
  • Pro-actively manage daily order level data; recommend improvement and implement changes.
  • Receive, analyze, and respond to a high volume of communication each day.
  • Manage the order process flow to contract specifications.
  • Proficient knowledge of retailer compliance and best practices. Ability to confidently speak to compliance related topics during client communication.
  • Ensure optimal delivery performance by selecting the best carrier and managing the tracking process.
  • Manage and oversee the execution of special projects.
  • Perform root cause analysis and provide corrective action for customer issues.
  • Proficient knowledge of inventory practices with minimal intervention from management needed. Ability to maintain inventory accuracy. Perform inventory audits, record results and measure trends.
  • Maintain inventory accuracy. Perform inventory audits, record results and measure trends.
  • Manage, monitor, and report order acceptance, order maintenance and accessorial management by email, phone, and use of various Hub Group transportation management systems.
  • Offer alternative transportation solutions as necessary by analyzing internal and external account metrics.
  • Manage assigned customer accounts to ensure they receive the best product at the lowest possible cost; maximize margin, network efficiency and On-Time Performance (OTP)
  • Determine which accessorial charges can be billed and follow company process to successful conclusion, minimizing disputes, assisting in collections, and working with Account Managers on solutions to reduce accessorial charges.
  • Communicate with shipper and consignee contacts regarding exception notification and problem resolution.
  • Maximize Hub profitability and reduce customer cost exposure by working with Operations to properly manage assets such as container pools.
  • Maintain quality service by monitoring standards; advising supervisor of potential problems.
  • Work with Manager, Account Management and Operations Group to address and resolve single load concerns in a timely manner.
  • Assist with training and developing new team members.
  • Duties, responsibilities, and activities may be assigned or changed from time to time.

Earn up to $52,500/annually + Bonus Eligibility
Minimum Qualifications
  • Bachelor's degree in business, logistics, supply chain, or management preferred.
  • 2 years' experience in the CMS I role and/or 1 year of experience in the CMS II role or 2-3 years in transportation industry preferred.
  • Experience with EDI processes, Web Tender Portals, and other applicable forms of electronic communication preferred.
  • Proficiency with Microsoft Office applications, with emphasis on Outlook, Excel, Word.
  • Highly effective communication, both verbal and written.
  • Attention to detail, organizational skills, and customer focused.
  • Excellent problem-solving skills with the ability to inspire others to find creative solutions to challenging situations.
  • Strong talent for multi-tasking and managing competing priorities effectively.
  • Able to identify and assess customers' needs, and to craft compelling solutions.
  • Self-directed, yet strong team player.
  • Minimal travel may be required

About Us
Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers' needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers' supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com.

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