System Support Engineer
$115K - $125K/yr
On-site, 5 days per week ALTEN Technology is seeking a hands-on System Support Engineer to investigate, reproduce, and resolve in-service issues on fielded hardware/software systems. This role will ...
$115K - $125K/yr
On-site, 5 days per week ALTEN Technology is seeking a hands-on System Support Engineer to investigate, reproduce, and resolve in-service issues on fielded hardware/software systems. This role will ...
$115K - $125K/yr
On-site, 5 days per week ALTEN Technology is seeking a hands-on System Support Engineer to investigate, reproduce, and resolve in-service issues on fielded hardware/software systems. This role will ...
Irvine, CA · On-site
$115K - $125K/yr
On-site, 5 days per week ALTEN Technology is seeking a hands-on System Support Engineer to investigate, reproduce, and resolve in-service issues on fielded hardware/software systems. This role will ...
Irvine, CA · On-site
$115K - $125K/yr
On-site, 5 days per week ALTEN Technology is seeking a hands-on System Support Engineer to investigate, reproduce, and resolve in-service issues on fielded hardware/software systems. This role will ...
$115K - $125K/yr
On-site, 5 days per week ALTEN Technology is seeking a hands-on System Support Engineer to investigate, reproduce, and resolve in-service issues on fielded hardware/software systems. This role will ...
Quick apply
$115K - $125K/yr
On-site, 5 days per week ALTEN Technology is seeking a hands-on System Support Engineer to investigate, reproduce, and resolve in-service issues on fielded hardware/software systems. This role will ...
Los Angeles, CA · On-site
$117K - $184K/yr
... System Support Engineer , you will be the frontline for engineering productivity - resolving issues, identifying systemic gaps, and driving continuous improvements across the NX and Teamcenter ...
Los Angeles, CA · On-site
$117K - $184K/yr
... System Support Engineer , you will be the frontline for engineering productivity - resolving issues, identifying systemic gaps, and driving continuous improvements across the NX and Teamcenter ...
Rahway, NJ · On-site
Hi, I would like to share an excellent opening Contact Sr Lab System Support Engineer do go through the details and kindly send me the updated resume. Location : Rahway, NJ - onsite Remote Type of ...
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Rahway, NJ · On-site
Hi, I would like to share an excellent opening Contact Sr Lab System Support Engineer do go through the details and kindly send me the updated resume. Location : Rahway, NJ - onsite Remote Type of ...
New
Job Title: Sr Lab System Support Engineer Location : West Point, PA - onsite Job Summary Sr Lab System Support Engineer plays a key role in supporting laboratory operations by ensuring the smooth ...
New
Job Title: Sr Lab System Support Engineer Location : West Point, PA - onsite Job Summary Sr Lab System Support Engineer plays a key role in supporting laboratory operations by ensuring the smooth ...
New
Primary Technical Skills (Mandatory) • TMS (Terminal Management System) - TMS6 / TMS7 support and troubleshooting • Linux / Red Hat - command-line operations, log analysis, service and process ...
Primary Technical Skills (Mandatory) • TMS (Terminal Management System) - TMS6 / TMS7 support and troubleshooting • Linux / Red Hat - command-line operations, log analysis, service and process ...
IT system support Engineer This is a full-time on-site position located in Tucson, AZ. Join the Control Vision team in a unique position that will combine a cybersecurity background with corporate ...
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IT system support Engineer This is a full-time on-site position located in Tucson, AZ. Join the Control Vision team in a unique position that will combine a cybersecurity background with corporate ...
Woodbury, NY · On-site
$90K - $140K/yr
The System Support Engineer (SSE) manages and oversees daily Support operations for a Clever Device's customer. The primary function of the position is to oversee the lifecycle, and ultimate ...
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Woodbury, NY · On-site
$90K - $140K/yr
The System Support Engineer (SSE) manages and oversees daily Support operations for a Clever Device's customer. The primary function of the position is to oversee the lifecycle, and ultimate ...
Woodbury, NY · On-site
$90K - $140K/yr
We are continuing to grow, and are looking for a System Support Engineer to join our team The System Support Engineer (SSE) manages and oversees daily Support operations for a Clever Device ...
Quick apply
Woodbury, NY · On-site
$90K - $140K/yr
We are continuing to grow, and are looking for a System Support Engineer to join our team The System Support Engineer (SSE) manages and oversees daily Support operations for a Clever Device ...
The Controls Engineer (Junior-Mid Level) supports the design, implementation, troubleshooting, and continuous improvement of automated control systems in a dynamic operational environment. This role ...
The Controls Engineer (Junior-Mid Level) supports the design, implementation, troubleshooting, and continuous improvement of automated control systems in a dynamic operational environment. This role ...
Centennial, CO · On-site
Support all applicable Engineering Projects and training sessions for junior technicians. Organizes ... Additional Information Prashant Sharma, Recruitment Specialist Artech Information Systems LLC 360 ...
Centennial, CO · On-site
Support all applicable Engineering Projects and training sessions for junior technicians. Organizes ... Additional Information Prashant Sharma, Recruitment Specialist Artech Information Systems LLC 360 ...
The Controls Engineer (Junior-Mid Level) supports the design, implementation, troubleshooting, and continuous improvement of automated control systems in a dynamic operational environment. This role ...
The Controls Engineer (Junior-Mid Level) supports the design, implementation, troubleshooting, and continuous improvement of automated control systems in a dynamic operational environment. This role ...
... system installations and upgrades, maintain lab and test environments, and support customer ... engineering and support teams to maintain system stability Qualifications • Minimum 1 year of ...
Quick apply
... system installations and upgrades, maintain lab and test environments, and support customer ... engineering and support teams to maintain system stability Qualifications • Minimum 1 year of ...
Pierre, SD · On-site
Scope of Job Provide technical, software, hardware, communication system and network problem ... Engineering standards. BankWest is a "Sales Organization" and all employees are expected to ...
Pierre, SD · On-site
Scope of Job Provide technical, software, hardware, communication system and network problem ... Engineering standards. BankWest is a "Sales Organization" and all employees are expected to ...
Kittery, ME · On-site
United Support Services, Inc., founded in 2003, is an innovative engineering and technology ... As a System Support Specialist for our facility on the Portsmouth Naval Shipyard in Kittery, Maine ...
Kittery, ME · On-site
United Support Services, Inc., founded in 2003, is an innovative engineering and technology ... As a System Support Specialist for our facility on the Portsmouth Naval Shipyard in Kittery, Maine ...
The Controls Engineer (Junior-Mid Level) supports the design, implementation, troubleshooting, and continuous improvement of automated control systems in a dynamic operational environment. This role ...
The Controls Engineer (Junior-Mid Level) supports the design, implementation, troubleshooting, and continuous improvement of automated control systems in a dynamic operational environment. This role ...
Owings Mills, MD · On-site
$50 - $55/hr
Security Systems Support Engineer Location: Owings Mills, MD Duration: 12-Month W2 Contract ... Troubleshoot system issues, identify root causes, and coordinate vendor support when needed.
Owings Mills, MD · On-site
$50 - $55/hr
Security Systems Support Engineer Location: Owings Mills, MD Duration: 12-Month W2 Contract ... Troubleshoot system issues, identify root causes, and coordinate vendor support when needed.
Boulder, CO · On-site +1
$72K - $100K/yr
It serves as a core technical contributor and a foundation for progression into System Support Engineering, or other departments external to Support which require a foundation of product expertise.
Boulder, CO · On-site +1
$72K - $100K/yr
It serves as a core technical contributor and a foundation for progression into System Support Engineering, or other departments external to Support which require a foundation of product expertise.
Madison, WI · On-site
Reporting to the Global System Support Manager, this individual in the Global System Support Engineer position, will help solve complex customer issues, provide in-depth training to internal ...
Madison, WI · On-site
Reporting to the Global System Support Manager, this individual in the Global System Support Engineer position, will help solve complex customer issues, provide in-depth training to internal ...
$19.23 - $24.39
6% of jobs
$24.39 - $29.55
12% of jobs
$31.24 is the 25th percentile. Wages below this are outliers.
$29.55 - $34.70
20% of jobs
The median wage is $38.31 / hr.
$34.70 - $39.86
16% of jobs
$39.86 - $45.02
15% of jobs
$47.06 is the 75th percentile. Wages above this are outliers.
$45.02 - $50.17
13% of jobs
$50.17 - $55.33
3% of jobs
$55.33 - $60.49
5% of jobs
$60.49 - $65.65
3% of jobs
$65.65 - $70.80
3% of jobs
$70.80 - $75.96
2% of jobs
$19
$42
$75
| Aspect | System Support Engineer | Network Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+, Microsoft Certified | CompTIA Network+, Cisco CCNA |
| Work Environment | IT departments, help desks, technical support teams | Network operations centers, enterprise networks, ISPs |
| Job Focus | Maintaining and troubleshooting computer systems and hardware | Managing and troubleshooting network infrastructure and connectivity |
While both roles support IT infrastructure, System Support Engineers focus on computer systems and hardware, whereas Network Support Specialists primarily handle network connectivity and infrastructure. Both roles often require similar certifications and work in IT environments, but their technical focus differs, making each essential for comprehensive IT support.

Location: Irvine, CA
Office: On-site, 5 days per week
ALTEN Technology is seeking a hands-on System Support Engineer to investigate, reproduce, and resolve in-service issues on fielded hardware/software systems. This role will be onsite in Irvine, CA lab, where dedicated equipment and platforms are available for troubleshooting and root cause analysis. This role will operate as part of a team, coordinating with development and integration engineering to drive issues to closure.
Responsibilities
In-Service Issue Characterization - Proactively evaluate incoming issue data from the field. Identify, analyze, and document newly reported system issues across software and hardware domains. Formally document initial findings and recommended next steps for each issue.
Laboratory Reproduction & Investigation - For each characterized issue, design and conduct laboratory tests and troubleshooting activities aimed at reproducing field-reported malfunctions in a controlled environment. Develop and implement troubleshooting plans autonomously using established methodologies and documented approaches.
Root Cause Analysis - Conduct in-depth debugging, including code analysis and log gathering. Coordinate with involved parties - development engineering, third-party suppliers, integration teams, and hardware support - as required to determine root cause. Deliver detailed root cause analyses and supporting documentation for each issue.
Reporting & Remediation Coordination - Document all investigation activities, findings, and resolutions in the designated issue tracking system. Coordinate fix requests, review design change proposals, provide technical challenges as necessary, and track each issue through to resolution.
Required Qualifications
Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or related discipline.
5+ years of experience in system support, sustaining engineering, or system integration & test.
Proficiency in C and C++ for debugging and code analysis.
Strong shell scripting skills (Bash) in Linux/Unix environments.
Demonstrated experience with root cause analysis and structured problem-solving methodologies (8D or equivalent).
Experience using JIRA or comparable issue tracking systems.
Ability to work onsite full-time at the Irvine, CA lab facility.
Preferred Qualifications
Experience with system performance monitoring and trend detection.
Data analytics and parsing experience.
Exposure to AI/automation workflows, including LLM and RAG-based tooling.
Background in avionics, in-flight entertainment, defense, or other regulated hardware/software systems.
Salary:
$115,000-125,000 per year
The actual salary offered is dependent on various factors including, but not limited to, location, the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience
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Engineering professional services
10,000+ Employees
Greensboro, NC, US
1988