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System Support Engineer Jobs (NOW HIRING)

TTx

Systems Support Engineer

Akron, OH · On-site

$50K - $60K/yr

The role of Client Support Engineer I is specifically responsible for the following: Provide the ... and perform system backups and recover for TTx MSP clients. · Perform Office 365 tenant ...

TTx

Systems Support Engineer

Akron, OH · On-site

$50K - $60K/yr

The role of Client Support Engineer I is specifically responsible for the following: Provide the ... perform system backups and recover for TTx MSP clients. • Perform Office 365 tenant ...

TTx

Systems Support Engineer

Akron, OH

The role of Client Support Engineer I is specifically responsible for the following: Provide the ... and perform system backups and recover for TTx MSP clients. · Perform Office 365 tenant ...

Ametek

Product Support Engineer

Madison, WI · On-site

Reporting to the Global System Support Manager, this individual in the Global System Support Engineer position, will help solve complex customer issues, provide in-depth training to internal ...

Unisys

Windows System Support

Concord, NC

This role provides technical support and advises on the use of programming tools, database systems, and networks. Operational responsibilities include remediation of daily incident tickets, system ...

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System Support Engineer information

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How much do system support engineer jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for system support engineer in the United States is $42.89, according to ZipRecruiter salary data. Most workers in this role earn between $31.73 and $48.56 per hour, depending on experience, location, and employer.

What is the difference between System Support Engineer vs Network Support Specialist?

AspectSystem Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentIT departments, help desks, technical support teamsNetwork operations centers, enterprise networks, ISPs
Job FocusMaintaining and troubleshooting computer systems and hardwareManaging and troubleshooting network infrastructure and connectivity

While both roles support IT infrastructure, System Support Engineers focus on computer systems and hardware, whereas Network Support Specialists primarily handle network connectivity and infrastructure. Both roles often require similar certifications and work in IT environments, but their technical focus differs, making each essential for comprehensive IT support.

What are the key skills and qualifications needed to thrive as a System Support Engineer, and why are they important?

To thrive as a System Support Engineer, you need strong problem-solving abilities, a solid understanding of operating systems, networking, and a relevant degree or certifications like CompTIA, Microsoft, or Cisco. Familiarity with ticketing systems, remote desktop tools, and monitoring platforms is typically required. Excellent communication, patience, and a customer-oriented mindset help you resolve issues effectively and build trust with users. These skills ensure efficient troubleshooting, minimize downtime, and deliver reliable technical support in dynamic IT environments.

What does a System Support Engineer do?

A System Support Engineer is responsible for maintaining, troubleshooting, and supporting IT systems and infrastructure within an organization. Their duties include diagnosing hardware and software issues, managing system upgrades, monitoring system performance, and providing technical support to end-users. They often work closely with other IT professionals to ensure that all technology systems run efficiently and securely. System Support Engineers play a crucial role in minimizing downtime and helping organizations maintain optimal operational performance.

What are some common challenges faced by System Support Engineers, and how can they be effectively managed?

System Support Engineers often encounter challenges such as troubleshooting complex technical issues under time constraints, balancing multiple support requests, and keeping up with rapidly evolving technologies. Effective communication and prioritization skills are crucial, as engineers must interact with both technical teams and end-users to resolve issues efficiently. Staying updated through regular training and utilizing knowledge bases can help manage these challenges, while strong teamwork ensures that escalated problems are addressed collaboratively.
More about System Support Engineer jobs
System Support Engineer jobs near you
Infographic showing various System Support Engineer job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 95% Full Time, 1% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $89,216 per year, or $42.9 per hour.

Systems Support Engineer

Lithium Americas

Winnemucca, NV • On-site

Full-time

Posted 27 days ago

Job description

Lithium Americas is a North American resource and materials company focused on developing, building, and operating lithium deposits and chemical processing facilities. The company's flagship asset, Thacker Pass, is located in Humboldt County in northern Nevada and is the world's largest known measured lithium source and reserve. We are focused on safely and responsibly developing Thacker Pass to production to help strengthen national security and enable cleaner energy sources. We are committed to minimizing environmental impact, creating family-supporting jobs, and maximizing sustainable value for our stakeholders.
Systems Support Engineer
Company Overview
Lithium Americas is a North American resource and materials company focused on developing, building and operating lithium deposits and chemical processing facilities. The company's flagship asset, Thacker Pass, is located in Humboldt County in northern Nevada and is the world's largest known measured lithium source and reserve. We are focused on safely and responsibly developing Thacker Pass to production to help strengthen national security and enable cleaner energy sources. We are committed to minimizing environmental impact, creating family-supporting jobs and maximizing sustainable value for our stakeholders.
Lithium Americas is headquartered in Vancouver, British Columbia and operates in the U.S., with offices in Reno, NV and Winnemucca, NV. The Company's shares are listed on the Toronto Stock Exchange (TSX) and New York Stock Exchange (NYSE) under the symbol LAC.
Our Purpose, Vision and Values
Our purpose, vision and values are the guiding principles that will serve as the cornerstone of our company's future direction and operations, aligning our team and organization towards our common goals.
Our Purpose is to safely and sustainably produce lithium from Thacker Pass to enable North America to reduce dependence on foreign critical minerals and drive value for our stakeholders.
Our Vision is to be North America's leading lithium producer to enable cleaner energy sources.
Our Values include Act with Integrity, Be Responsible and Act with Care, Commit to Excellence and Drive Innovation, and Be a Collaborative Partner.
Role
We are seeking a Systems Support Engineer to join our Information Technology Department. In this role, you will be responsible for ensuring the stability, security, and performance of the Thacker Pass IT infrastructure, including servers, networks, and software applications. You will be required to diagnose complex technical issues, provide technical support, manage system backups, and frequently collaborate with IT teams and external vendors to maintain high up time. This is a unique opportunity to contribute to a mission-driven organization committed to innovation, sustainability, and leadership in the clean energy sector.
The role is based at our Winnemucca office and reports to the Digital and Data Operations Manager. Occasional travel to other LAC offices, project sites, or vendor locations may be required.
Key Responsibilities
  • Support and maintain Operational Technology systems, including Distributed Control Systems (DCS), Process Historians (e.g., OSIsoft PI / AVEVA), Laboratory Information Management Systems (LIMS), and industrial sensors and instrumentation
  • Assist with integration between OT and IT systems, ensuring reliable data flow from the plant floor to enterprise applications
  • Coordinate with process and instrumentation engineers to support control system changes, patching, and lifecycle management in accordance with change control procedures
  • Monitor OT network health and respond to alarms, faults, or anomalies impacting production systems
  • Proactively monitor system performance, hardware health, and network uptime; escalate and resolve issues before they impact operations
  • Diagnosing and resolving incidents across server, network, endpoint, and OT layers, often under operational pressure with production implications
  • Maintain accurate records of incidents, changes, and asset configurations in CMMS or ITSM platforms
  • Administer and maintain servers (Linux preferred; Windows Server experience beneficial) across site infrastructure
  • Support virtualized environments (VMware / Hyper-V) and contribute to virtual machine lifecycle management
  • Manage site networking infrastructure including switches, firewalls, and VLANs, with working knowledge of TCP/IP, LAN/WAN, and network segmentation (including IT/OT demilitarized zones)
  • Maintain endpoint systems including ruggedized workstations, HMI terminals, and corporate laptops
  • Support backup, recovery, and patching processes across both IT and OT environments
  • Apply OT cybersecurity best practices aligned with frameworks such as IEC 62443 or NIST SP 800-82, including network segmentation, access control, and vulnerability management
  • Support IT/OT security monitoring and assist in responding to alerts or anomalies
  • Ensure systems comply with site security policies and relevant regulatory requirements
  • Collaborate with process engineers, operations, and IT/digital teams to understand system needs and deliver practical solutions
  • Document systems, procedures, and configurations to support knowledge sharing and continuity
  • Participate in project planning and contribute to site digital improvement initiatives
  • Champion a culture aligned with Lithium Americas' Purpose, Vision, and Values
  • Perform other duties as assigned

Required Qualifications:
  • Bachelor's degree in information technology, Engineering, Computer Science, or a related discipline; equivalent experience may be considered
  • Minimum 5 years of progressive experience in IT, OT, or digital systems environments, ideally within mining, resources, chemicals, or heavy industry
  • Demonstrated experience with OT systems such as DCS, SCADA, Process Historian, LIMS, or industrial instrumentation
  • Solid Linux systems administration skills (RHEL or Ubuntu), with comfort working in command-line environments
  • Working knowledge of networking fundamentals including TCP/IP, VLANs, firewalls, and IT/OT network segmentation
  • Familiarity with virtualization platforms (VMware preferred)
  • Understanding of service management methodologies (ITIL)
  • Understanding of OT cybersecurity principles and frameworks such as IEC 62443 and NIST SP 800-82
  • Strong analytical and problem-solving skills with the ability to design and implement scalable solutions
  • Demonstrated ability to manage multiple priorities, analyze complex technical problems, and deliver practical solutions in a fast-paced environment
  • Excellent communication skills with the ability to collaborate across technical and non-technical, engineering, and operations teams
  • Personal commitment to Lithium Americas' Purpose, Vision, and Values
  • Experience with cloud platforms (AWS or Azure) in an industrial or hybrid environment (preferred)
  • Exposure to AVEVA PI / OSIsoft PI System administration (preferred)
  • Experience supporting systems through capital project commissioning and handover phases (preferred)
  • Relevant certifications such as GICSP, CCNA, LPIC, or similar (preferred)

Working at Lithium Americas
At Lithium Americas, we believe our people are our most valuable asset. We offer a collaborative and inclusive work environment, with opportunities for long-term growth and skills development.
We are committed to building a diverse and respectful workplace and strongly encourage applications from individuals of all backgrounds.
Equal Opportunity Statement
Lithium Americas is an Equal Opportunity Employer. We do not discriminate based on race, gender, disability, age, veteran status, religion, sexual orientation, or any other protected status. All qualified applicants will receive consideration for employment.

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