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System Support Engineer Jobs (NOW HIRING)

BCSP

System Support Specialist

Indianapolis, IN · Hybrid

Collaborate with developers to escalate or resolve complex issues * Identify recurring problems and ... support, system administration, or a related IT role * Associate degree in database administration ...

Glsauto

System Support Specialist

Greenville, SC · On-site

As a System Support Specialist, you will be responsible for troubleshooting assigned proprietary ... Engineering, Computer, Information Technology, or a related field * Proficient computer skills and ...

Red River Computer Co

Red River is seeking a Systems Support Engineer II to join our growing team! This position will ... Offer proactive maintenanceto prevent IT disruptions, including software updates and system ...

Leidos

Systems Integration & Support Engineer

Bethesda, MD · On-site

$57K - $104K/yr

The position supports the complete operational system, including its software, computing hardware ... Coordinate with software developers, network engineers, system administrators, and other technical ...

Leidos

Systems Integration & Support Engineer

Arlington, VA · On-site

$57K - $104K/yr

The position supports the complete operational system, including its software, computing hardware ... Coordinate with software developers, network engineers, system administrators, and other technical ...

Red River

Systems Support Engineer II

Santa Clarita, CA · On-site

Red River is seeking a Systems Support Engineer II to join our growing team! This position will ... system behavior, user profiles, permissions, and configuration fundamentals. * Solid knowledge of ...

Victra

System Support Analyst II

Greenville, NC · On-site

Build effective, reciprocal working relationships with systems administrators, network engineers, and other IT Corporate Support Analysts to resolve escalated IT problems quickly through ...

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System Support Engineer information

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How much do system support engineer jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for system support engineer in the United States is $42.89, according to ZipRecruiter salary data. Most workers in this role earn between $31.73 and $48.56 per hour, depending on experience, location, and employer.

What does a system support engineer do?

A System Support Engineer is responsible for maintaining, troubleshooting, and supporting IT systems and infrastructure within an organization. Their duties include diagnosing hardware and software issues, managing system upgrades, monitoring system performance, and providing technical support to end-users. They often work closely with other IT professionals to ensure that all technology systems run efficiently and securely. System Support Engineers play a crucial role in minimizing downtime and helping organizations maintain optimal operational performance.

What are the key skills and qualifications needed to thrive as a system support engineer?

To thrive as a System Support Engineer, you need strong problem-solving abilities, a solid understanding of operating systems, networking, and a relevant degree or certifications like CompTIA, Microsoft, or Cisco. Familiarity with ticketing systems, remote desktop tools, and monitoring platforms is typically required. Excellent communication, patience, and a customer-oriented mindset help you resolve issues effectively and build trust with users. These skills ensure efficient troubleshooting, minimize downtime, and deliver reliable technical support in dynamic IT environments.

What are some common challenges faced by system support engineers, and how can they be effectively managed?

System Support Engineers often encounter challenges such as troubleshooting complex technical issues under time constraints, balancing multiple support requests, and keeping up with rapidly evolving technologies. Effective communication and prioritization skills are crucial, as engineers must interact with both technical teams and end-users to resolve issues efficiently. Staying updated through regular training and utilizing knowledge bases can help manage these challenges, while strong teamwork ensures that escalated problems are addressed collaboratively.

What is the difference between System Support Engineer vs Network Support Specialist?

AspectSystem Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentIT departments, help desks, technical support teamsNetwork operations centers, enterprise networks, ISPs
Job FocusMaintaining and troubleshooting computer systems and hardwareManaging and troubleshooting network infrastructure and connectivity

While both roles support IT infrastructure, System Support Engineers focus on computer systems and hardware, whereas Network Support Specialists primarily handle network connectivity and infrastructure. Both roles often require similar certifications and work in IT environments, but their technical focus differs, making each essential for comprehensive IT support.

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What are popular job titles related to System Support Engineer jobs?

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System Support Engineer jobs near you
Infographic showing various System Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $89,216 per year, or $42.9 per hour.

Maritime System Support Specialist

Norfolk, VA • On-site

United Support Services
See more jobs at United Support Servicesexternal

$28.83 - $29.83/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

United Support Services, Inc., founded in 2003, is an innovative engineering and technology business headquartered in San Diego, CA. We have an exciting new opportunity and are adding to our maintenance team. As a System Support Specialist for our facility in the Hampton Roads, VA area, you will be responsible for providing Information Technology support services onboard U.S. Navy vessels and at associated facilities. USS offers competitive salaries and excellent benefits!
Military Veterans highly encouraged to apply
Duties and Responsibilities
  • Represents the Information Technology team when interacting with our customer and workforce.
  • Provides support for all Information Technology products and services.
    Answers questions, troubleshooting assistance, problem resolution, teaching or instructing others regarding software or hardware functionality, and communicating policy.
  • Determines the most effective manner to resolve personnel technical issues.
  • Engages in research and in-depth troubleshooting to resolve technical issues.
  • Consults with full-time staff when necessary.
  • Resolves support-related issues independently but may escalate complex and/or high-priority problems to the appropriate Information Technology team members for resolution.
  • Verifies that suggested solutions effectively resolve users' problems through verbal or email follow-up.
  • Provides assistance for personal computers, mini/mainframe computers, client servers, LANs, WANs, and web pages.
  • Per contract requirements, must be able to respond to urgent calls outside of regular working hours.
  • Employees are expected to provide their own customary trade hand-tools necessary to perform their job duties, subject to applicable federal, state, and local laws.
  • Employees are expected to perform other duties as assigned, including tasks outside of their primary trade, when required to support operational needs. Such assignments may be temporary or may continue for an extended period of time.

Experience:
• Messing & Berthing Barge Experience preferred.
• Minimum 1 year experience providing workstation support for 500+ users required.
• Ability to provide after-hours support on a rotational "on-call" basis and to work "off-hours" as needed.
• Ability to learn quickly and work independently.
• Experience with Windows 7 & 10 Workstations.
• Experience with hardware repair (break-fix) and configuration/installation.
• Experience in wireless network support.
• Knowledge of LAN/WAN networking.
• Experience with SMS, Active Directory, and/or Group Policy.
• Experience supporting a large call center environment.
• Experience in a Tier 1/Tier 2 Help Desk or call center.
• Knowledge of Microsoft Office Suite, MS Windows Server 2008 and above, Active Directory, and related software.
• Knowledge of Windows 7/10, Office 2010 and above, and various other applications for installation and support.
• Knowledge of administrative skills for Windows 7/10, Microsoft Office, and Sophos Antivirus.
• Knowledge of Ethernet, cabling, hubs/switches, network protocols, printers, and multimedia presentation technologies support.
• Excellent customer service and problem-solving skills.
• Excellent communication skills both verbal and written.
Required Qualifications:
• Must have Security Clearance.
• Must have Drivers License.
• Associate's Degree in Computer Science, Engineering, or related discipline.
• MCSE/MCSA certification.
• Certifications: Microsoft MTA, CompTIA A+, Network+, Security+.
• Be able to possess a valid and active Common Access Card (CAC) or Defense Biometric Identification System (DBIDS) Card, whichever is required by the U.S. Navy, at all times during the period of employment.
ADA Notations:
The physical job requirement involves, but is not limited to, walking, reaching, bending-over, concentration in the presence of noise, lifting items up to 50 lbs., and traversing narrow passageways, climbing ladders/stairs, and operating in confined spaces onboard naval vessels, barges, and in buildings.
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Job Type: Full-time, Non-Exempt
United Support Services, Inc. is proud to be an Equal Employment Opportunity and affirmative action employer.

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