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System Support Engineer Jobs Near Me

Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description ... Document incidents, actions taken, and resolutions in the ticketing system (e.g., Jira, ServiceNow)

This role ensures system stability, availability, and performance while supporting critical business operations. The Application Support Engineer provides technical support, develops proactive ...

This role ensures system stability, availability, and performance while supporting critical business operations. The Application Support Engineer provides technical support, develops proactive ...

This Long-term Contract position is ideal for someone who enjoys hands-on technical support, system validation, and maintaining dependable VR/MR lab performance in a collaborative engineering setting.

Administrate and support IT Production Systems to include Line Side Labeling, Traceability, IoT ... Perform testing of programming development. * Assist in creating, maintaining, and testing the ...

Administrate and support IT Production Systems to include Line Side Labeling, Traceability, IoT ... Perform testing of programming development. * Assist in creating, maintaining, and testing the ...

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System Support Engineer information

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How much do system support engineer jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for system support engineer in the United States is $42.89, according to ZipRecruiter salary data. Most workers in this role earn between $31.73 and $48.56 per hour, depending on experience, location, and employer.
A map of the United States highlighting the number of System Support Engineer job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of System Support Engineer job openings in each state, with California having the most at 2 and Hawaii the least at 0.
Systems Support Engineer

Systems Support Engineer

Installed Building Products LLC

Columbus, OH • On-site, Remote

Full-time

Posted 15 days ago


Installed Building Products rating

6.3

Company rating: 6.3 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

31st of 50 rated home improvement suppliers and fitters


Job description

Key Responsibilities:

  • Duties may include, but are not limited to:
  • Provide inbound first-level support to internal customers
  • Follow up with users as needed to complete service requests
  • Manage personal ticketing queue in alignment with customer service standards
  • Configure and maintain user accounts via Active Directory and Office 365
  • Procure and/or support enterprise cell phones
  • Support and configure local and network printers
  • Provide support for Remote Desktop applications
  • Perform PC system builds and installations
  • Assist in preparing documentation as requested by IT Management
  • Perform other duties as assigned

Preferred Qualifications:

  • Excellent organizational and communication skills
  • Ability to write reports, business correspondence, training, and procedure manuals
  • Prior experience in a help desk or customer service environment preferred
  • 1–2 years of experience in a related role, or equivalent technical/educational certification
  • Demonstrated ability and desire to learn, adapt, and grow within the position, team, and department
  • Strong problem-solving skills and a proactive mindset

Work Environment and additional information:

  • This position is primarily in-office; however, with experience, a rotational remote schedule may be possible based on requirements
  • Reports directly to IT Management
  • May require intermittent or emergency travel
  • Offers opportunities for cross-functional training within the department to gain broader technical knowledge

Physical Demands

This position is primarily sedentary and requires prolonged sitting, use of a computer and phone, and repetitive hand movements. Occasional standing, walking, and lifting of light office materials may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits:

  • Medical, dental, and vision coverage
  • Company Life Insurance
  • Longevity Stock Program
  • IBP Foundation
  • Scholarship opportunities
  • Paid vacation and holidays
  • Employee Financial Assistance Program
  • Opportunities for growth and advancement.
  • 401(K) (Pre-Tax and Post-Tax) Roth 401(k) with company matching
  • Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance

Installed Building Products is the premier installation contractor for insulation in residential and commercial buildings, with over 10,000 employees serving more than 250 locations nationwide. Our commitment to quality and dedication to providing unparalleled service every day is shared by every IBP employee, from our branches across the country to our regional offices and our corporate office in Columbus, Ohio.

EEO Statement:
IBP is an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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