1

Switchboard Jobs in Virginia (NOW HIRING)

Call Center Representative

Hampton, VA · On-site

$15.75 - $19.75/hr

  • Medical

  • PTO

Switchboard Operator Essential Duties & Responsibilities (included but not limited to): The candidate shall possess the ability to operate a switchboard with speed and accuracy. Ability to supervise ...

Call Center Representative

Hampton, VA · On-site

$15.50 - $19.25/hr

  • Medical

  • PTO

Acts as a full-time operator on a one or multi-position switchboard. * Handles complaints and difficult problems arising out of the operation of the switchboard. * Provides callers with routine non ...

Call Center Representative

Hampton, VA · On-site

$15.50 - $19.25/hr

  • Medical

  • PTO

Acts as a full-time operator on a one or multi-position switchboard. * Handles complaints and difficult problems arising out of the operation of the switchboard. * Provides callers with routine non ...

Call Center Representative

Hampton, VA

$15.50 - $19.25/hr

  • Medical

  • PTO

Acts as a full-time operator on a one or multi-position switchboard. * Handles complaints and difficult problems arising out of the operation of the switchboard. * Provides callers with routine non ...

Concierge

Salem, VA

$15 - $19.25/hr

The Switchboard Operator is responsible for answering and directing all incoming calls to the facility. This position facilitates communication for staff, residents and visitors. Looking for weekend ...

Concierge

Salem, VA · On-site

$15 - $19.25/hr

The Switchboard Operator is responsible for answering and directing all incoming calls to the facility. This position facilitates communication for staff, residents and visitors. Looking for weekend ...

Showing results 41-60

Switchboard information

See Virginia salary details

$8

$16

$24

How much do switchboard jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for switchboard in Virginia is $16.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.12 per hour, depending on experience, location, and employer.

What are some typical challenges faced by switchboard operators, and how can they be managed effectively?

Switchboard operators often handle a high volume of calls, which can be challenging during peak hours or emergencies. Staying organized, maintaining a calm demeanor, and using efficient note-taking methods can help manage these demands. Operators must also quickly route calls to the correct departments, so strong attention to detail and clear communication skills are essential. Building familiarity with the organization's structure and regularly updating contact information can further streamline the process and reduce errors.

What is the difference between Switchboard vs Receptionist?

AspectSwitchboardReceptionist
Primary RoleManages incoming calls and directs them to appropriate departments or personnelGreets visitors, manages front desk, and handles general administrative tasks
Work EnvironmentCall centers, corporate offices, hospitalsOffice reception areas, corporate front desks
Required SkillsExcellent communication, multitasking, basic technical skillsCustomer service, communication, organizational skills
Common CertificationsNone typically required, but communication or switchboard training can helpCustomer service certifications or administrative training

While both roles involve interaction with visitors and callers, a Switchboard primarily handles incoming calls and directs them efficiently, often in larger organizations or call centers. A Receptionist focuses on greeting visitors, managing appointments, and performing administrative duties at the front desk. Understanding these differences helps organizations assign the right responsibilities and candidates to each role.

What is a switchboard operator?

A switchboard operator is a professional responsible for managing telephone communications within an organization or facility. They operate a switchboard or telephone console to route incoming, outgoing, and interoffice calls, providing information and connecting callers to the appropriate departments or individuals. In addition to handling calls, switchboard operators may also perform administrative tasks such as taking messages, paging staff, and maintaining call logs. This role requires excellent communication skills, attention to detail, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a switchboard operator, and why are they important?

To thrive as a Switchboard Operator, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with telephone systems, computer-based switchboards, and customer relationship management (CRM) software is often required. Excellent interpersonal skills, patience, and the ability to multitask under pressure make someone stand out in this position. These abilities ensure efficient call routing, positive caller experiences, and smooth operation of organizational communications.

What job categories do people searching Switchboard jobs in Virginia look for?

The top searched job categories for Switchboard jobs in Virginia are:

Infographic showing various Switchboard job openings in Virginia as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $34,542 per year, or $16.6 per hour.

Senior Legal Office Receptionist & Switchboard

Ricoh USA, Inc.

Reston, VA

$19.61 - $24.51/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 21 days ago


Ricoh rating

7.8

Company rating: 7.8 out of 10

Based on 172 frontline employees who took The Breakroom Quiz

69th of 157 rated electronics manufacturers


Job description

$19.61 - $24.51 per hour

Legal Receptionist & Switchboard

Position Profile

Provides exceptional service to the business by greeting/assisting all visitors and answering and transferring incoming calls from all over the United States.

Job Duties and Responsibilities

  • Greets the public
  • Distributes name badges to visitors, temporary employees, etc.
  • Schedules meeting rooms for all
  • Answers and transfers calls from all over the United States
  • Participates enthusiastically in company and community service events
  • Performs light administrative duties
  • Performs PC support and administrative duties as needed
  • Acts as a model for Vision, Values, and Mission
  • Builds professional relationships with customers and other teams
  • Responsible for the timely updates of the following: company phone and speed dial lists, Brag Board, and company calendar
  • Responsible for updating the automated messaging center daily
  • Assists Administration or any other team when needed for various tasks (envelope labels, compiling manuals, etc.)
  • Responsible for ordering, maintaining, and distributing promotional items for Promotional Store
  • Performs other duties as assigned

Qualifications (Education, Experience and Certifications)

Typically Requires:

  • High school diploma or equivalent
  • 1-3 years of prior switchboard experience

Knowledge, Skills and Abilities

  • Excellent organizational and communication skills
  • MS Office Suite experience, specifically Word and Excel
  • Excellent customer service skills
  • Flexibility and ability to work in a team environment
  • Good communication skills

Working Conditions, Mental and Physical Demands

  • Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level
  • Work assignments are diversified. Interpret, comprehend, and apply complex material, data, and instruction; prepare, provide, and convey diversified information
  • Some physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting, or carrying objects that may weigh up to 50 lbs. (e.g., papers, books, files, and small parts, etc.)
  • Moderate dexterity: regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination)

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

  • Choose from a broad selection of medical, dental, life, and disability insurance options.
  • Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
  • Augment your education with team member tuition assistance programs.
  • Enjoy paid vacation time and paid holidays annually
  • Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

What Ricoh employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom