ZipRecruiter

Log In

1

Switchboard Jobs in Virginia (NOW HIRING)

TriCities Hospital

Switchboard PBX Operator

Hopewell, VA · On-site

$13 - $15.60/hr

Jump-start your career as a(an) Switchboard PBX Operator today with TriCities Hospital. Job Summary and Qualifications As our PBX Operator you will promptly answer all incoming and assist in placing ...

Hampton Roads Transit

Receptionist/Switchboard

Norfolk, VA · On-site

$16.45 - $20.15/hr

Receptionist/Switchboard Operator Hampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective ...

Hampton Roads Transit

Receptionist/Switchboard

Norfolk, VA · On-site

$16.45 - $20.15/hr

Pay Range: $16.45 - $20.15 The Receptionist/Switchboard Operator is primarily responsible for operating the switchboard and providing oversight for the designated lobby. Uses multi-line telephone ...

Gohrt

Receptionist/Switchboard

Norfolk, VA

$16.45 - $20.15/hr

Pay Range: $16.45 - $20.15 The Receptionist/Switchboard Operator is primarily responsible for operating the switchboard and providing oversight for the designated lobby. Uses multi-line telephone ...

previous pagenext page

Showing results 21-40

All JobsSwitchboard JobsSwitchboard Jobs in Virginia

Switchboard information

See Virginia salary details

$8

$16

$24

How much do switchboard jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for switchboard in Virginia is $16.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.12 per hour, depending on experience, location, and employer.

What is a switchboard operator?

A switchboard operator is a professional responsible for managing telephone communications within an organization or facility. They operate a switchboard or telephone console to route incoming, outgoing, and interoffice calls, providing information and connecting callers to the appropriate departments or individuals. In addition to handling calls, switchboard operators may also perform administrative tasks such as taking messages, paging staff, and maintaining call logs. This role requires excellent communication skills, attention to detail, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a switchboard operator, and why are they important?

To thrive as a Switchboard Operator, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with telephone systems, computer-based switchboards, and customer relationship management (CRM) software is often required. Excellent interpersonal skills, patience, and the ability to multitask under pressure make someone stand out in this position. These abilities ensure efficient call routing, positive caller experiences, and smooth operation of organizational communications.

What are some typical challenges faced by switchboard operators, and how can they be managed effectively?

Switchboard operators often handle a high volume of calls, which can be challenging during peak hours or emergencies. Staying organized, maintaining a calm demeanor, and using efficient note-taking methods can help manage these demands. Operators must also quickly route calls to the correct departments, so strong attention to detail and clear communication skills are essential. Building familiarity with the organization's structure and regularly updating contact information can further streamline the process and reduce errors.

What is the difference between Switchboard vs Receptionist?

AspectSwitchboardReceptionist
Primary RoleManages incoming calls and directs them to appropriate departments or personnelGreets visitors, manages front desk, and handles general administrative tasks
Work EnvironmentCall centers, corporate offices, hospitalsOffice reception areas, corporate front desks
Required SkillsExcellent communication, multitasking, basic technical skillsCustomer service, communication, organizational skills
Common CertificationsNone typically required, but communication or switchboard training can helpCustomer service certifications or administrative training

While both roles involve interaction with visitors and callers, a Switchboard primarily handles incoming calls and directs them efficiently, often in larger organizations or call centers. A Receptionist focuses on greeting visitors, managing appointments, and performing administrative duties at the front desk. Understanding these differences helps organizations assign the right responsibilities and candidates to each role.

What are popular job titles related to Switchboard jobs in Virginia?

For Switchboard jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Switchboard jobs in Virginia look for?

The top searched job categories for Switchboard jobs in Virginia are:

Switchboard jobs near you
Infographic showing various Switchboard job openings in Virginia as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $34,542 per year, or $16.6 per hour.

Switchboard PBX Operator PRN

StoneSprings Hospital Center

Dulles, VA • On-site

$14.25 - $17.10/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Hourly Wage Estimate: $14.25 - $17.10 / hour
Learn more about the benefits offered for this job.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Do you have the PRN career opportunities as a(an) Switchboard PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join StoneSprings Hospital Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary and Qualifications

    As our Switchboard PBX Operator you will promptly answer all incoming and assist in placing out-going calls, overhead page appropriate personnel, greet all hospital visitors and providing accurate hospital directions; You will respond to code phone or code wall panel alarms, taking priority over any calls except the fire alarm, making sure that appropriate personnel are notified.

    · Monitor fire panel alarms and phones where applicable, contacting the fire department and appropriate personnel when needed.

    · You will answer hospital visitor questions and complaints, seeking guidance from Director of Security as appropriate.

    • You will place and process long distance and Watts Line Calls for various departments and doctors' offices.
    • Assist patient rooms by advising how to place local and long distance calls and assisting extensions in determining proper billing in getting outside lines.
    • You will process, forward and deliver patient mail and flowers with assistance from volunteer staff.


    What qualifications you will need:
    • 2 to 5 years’ experience switchboard operator/customer service experience is preferred
    • Medical terminology is a plus.
    • Possess the ability to work weekday nights mixed with rotating weekend day shift 7a-7p.


    Benefits

    Stone Springs Hospital Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include some or all of the following:

    • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
    • Wellbeing support, including free counseling and referral services
    • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
    • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
    • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
    • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

    Learn more about Employee Benefits

    Note: Eligibility for benefits may vary by location and position. 

    StoneSprings Hospital Center has provided quality healthcare services since 2015. We give patient's access to trained physicians and advanced technology. Our 120+ bed hospital is one of the region's leading acute care facilities in Loudoun County. Our medical services includes a full-service 24/7 Emergency Department, orthopedics, advanced heart and vascular care, extensive diagnostic imaging and interventional radiology capabilities, minimally invasive robotic surgery and maternal/child health.

    At StoneSprings Hospital Center, our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.

    HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

    "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
    HCA Healthcare Co-Founder

    If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Switchboard PBX Operator PRN opening. We review all applications. Qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

    We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

    Apply