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Switchboard Jobs in Michigan (NOW HIRING)

Canon

Receptionist I

Kalamazoo, MI · On-site

$15 - $19.75/hr

Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required. Responsibilities * Handle all incoming calls, using a main or floor switchboard ...

New

NORTHERN HOTELS GROUP, LLC

FRONT DESK

Taylor, MI

$14.25 - $15/hr

Transmit and receive messages using equipment such as telephone, fax and switchboard. Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance ...

NORTHERN HOTELS GROUP, LLC

FRONT DESK

Southfield, MI

$17 - $18/hr

Transmit and receive messages using equipment such as telephone, fax and switchboard. Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance ...

Great Lakes Hospitality Group

Front Desk Agent

Plymouth, MI · On-site

$13.50 - $17.25/hr

Transmit and receive messages using equipment such as telephone, fax and switchboard. * Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance ...

Hackley Community Care

Clerical Float

Muskegon, MI · On-site

Switchboard: * Operate the main phone line, directing calls and assisting with inquiries * Manage incoming faxes and general communications Medical Records: * Maintain and organize patient records

Spark by Hilton

Front Desk Agent

Plymouth, MI

$13.50 - $17.25/hr

Transmit and receive messages using equipment such as telephone, fax and switchboard. * Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance ...

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Showing results 21-40

All JobsSwitchboard JobsSwitchboard Jobs in Michigan

Switchboard information

See Michigan salary details

$7

$14

$21

How much do switchboard jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for switchboard in Michigan is $14.60, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $15.91 per hour, depending on experience, location, and employer.

What are some typical challenges faced by switchboard operators, and how can they be managed effectively?

Switchboard operators often handle a high volume of calls, which can be challenging during peak hours or emergencies. Staying organized, maintaining a calm demeanor, and using efficient note-taking methods can help manage these demands. Operators must also quickly route calls to the correct departments, so strong attention to detail and clear communication skills are essential. Building familiarity with the organization's structure and regularly updating contact information can further streamline the process and reduce errors.

What is the difference between Switchboard vs Receptionist?

AspectSwitchboardReceptionist
Primary RoleManages incoming calls and directs them to appropriate departments or personnelGreets visitors, manages front desk, and handles general administrative tasks
Work EnvironmentCall centers, corporate offices, hospitalsOffice reception areas, corporate front desks
Required SkillsExcellent communication, multitasking, basic technical skillsCustomer service, communication, organizational skills
Common CertificationsNone typically required, but communication or switchboard training can helpCustomer service certifications or administrative training

While both roles involve interaction with visitors and callers, a Switchboard primarily handles incoming calls and directs them efficiently, often in larger organizations or call centers. A Receptionist focuses on greeting visitors, managing appointments, and performing administrative duties at the front desk. Understanding these differences helps organizations assign the right responsibilities and candidates to each role.

What is a switchboard operator?

A switchboard operator is a professional responsible for managing telephone communications within an organization or facility. They operate a switchboard or telephone console to route incoming, outgoing, and interoffice calls, providing information and connecting callers to the appropriate departments or individuals. In addition to handling calls, switchboard operators may also perform administrative tasks such as taking messages, paging staff, and maintaining call logs. This role requires excellent communication skills, attention to detail, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a switchboard operator, and why are they important?

To thrive as a Switchboard Operator, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with telephone systems, computer-based switchboards, and customer relationship management (CRM) software is often required. Excellent interpersonal skills, patience, and the ability to multitask under pressure make someone stand out in this position. These abilities ensure efficient call routing, positive caller experiences, and smooth operation of organizational communications.

What are the most commonly searched types of Switchboard jobs in Michigan?

The most popular types of Switchboard jobs in Michigan are:

What are popular job titles related to Switchboard jobs in Michigan?

For Switchboard jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Switchboard jobs in Michigan look for?

The top searched job categories for Switchboard jobs in Michigan are:

Switchboard jobs near you
Infographic showing various Switchboard job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 100% Physical job distribution, with an average salary of $30,367 per year, or $14.6 per hour.

Patient Registration

Rochester Regional Health

Cheboygan, MI

$19.08 - $27.99/hr

Part-time

Re-posted 7 days ago

Rochester Regional Health rating

7.3

Company rating: 7.3 out of 10

Based on 218 frontline employees who took The Breakroom Quiz

306th of 887 rated healthcare providers

Job description

Job Title:Patient Registration Clerk
Department:Patient Access Services
Location: SLH - GH Main
Hours Per Week: Part-Time, Per Diem
Schedule:Day/Evening, Rotating Weekends 7a - 3:30p, 3:30p - 12a, 12a-8:30a, 9a to 5:30p

SUMMARY:

The Patient Registration Clerk provides customer-service and registration/switchboard services and assumes the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Services Manager, this position performs imperative duties including registration pre and full, insurance verification, switchboard and life support alarm coverage, data entry, and point-of-service collections, while maintaining patient relations, customer satisfaction, and hospital financial solvency.

RESPONSIBILITIES:

  • Patient Registration & Intake: Accurately interview patients and families to collect demographic, financial, and medical information; perform bedside, inpatient, emergency, and telephone registration while meeting established time standards and patient identification policies.

  • Insurance & Revenue Cycle Support: Verify insurance coverage, eligibility, and benefits; complete required Medicare and payer documentation; collect patient-pay balances; resolve registration errors; and ensure correct insurance loading and compliance with payer requirements.

  • Switchboard & Communications: Serve as hospital switchboard operator by professionally answering and routing calls, maintaining call schedules, paging providers, monitoring alarms, and providing directions and assistance to patients and visitors.

  • Customer Service & Safety: Deliver excellent customer service by welcoming patients, managing waiting areas, communicating wait times, maintaining confidentiality, addressing concerns, and identifying and reporting safety hazards or incidents.

  • Professional Development & Team Support: Participate in training, meetings, and performance improvement initiatives; assist with onboarding new staff; and contribute to departmental and organizational quality goals.

PREFERRED QUALIFICATIONS:

  • High School Diploma or GED

  • Associate's degree or higher in healthcare administration, business administration, or related field

  • At least 1-3 years of customer service, administrative, and/or data entry experience

  • 1-2 years of previous experience in hospital related field

  • Experience with database software applications

  • Medical Terminology

  • EHR Programs (e.g. Epic)

  • ICD-10, CPT, HCPCS codes and coding processes

  • Hospital billing processes and reimbursement

UNION:

1199 SEIU (GH)

Note: Not all per diem roles are union eligible

EDUCATION:

LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.

PAY RANGE:

$19.08 - $27.99

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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