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Switchboard Jobs in Michigan (NOW HIRING)

McLaren

Switchboard Operator

Mount Clemens, MI · On-site

$14 - $17.75/hr

Under the general direction of the Supervisor of Communications, performs the duties of Switchboard Operator. Essential Functions and Responsibilities: * Rapidly and accurately operates a telephone ...

McLaren Macomb

Switchboard Operator

Mount Clemens, MI

$14 - $17.75/hr

Under the general direction of the Supervisor of Communications, performs the duties of Switchboard Operator. Essential Functions and Responsibilities: * Rapidly and accurately operates a telephone ...

McLaren

Switchboard Operator

Lapeer, MI · On-site

$13.75 - $17.50/hr

Operates the call attendant Cisco Phone system (switchboard) * Monitors all alarms in the Communications area, and uses various paging systems to page/notify physicians and staff members * Answers ...

McLaren

Switchboard Operator

Lapeer, MI · On-site

$13.75 - $17.50/hr

Operates the call attendant Cisco Phone system (switchboard) * Monitors all alarms in the Communications area, and uses various paging systems to page/notify physicians and staff members * Answers ...

McLaren Lapeer Region

Switchboard Operator

Lapeer, MI

$13.75 - $17.50/hr

Operates the call attendant Cisco Phone system (switchboard) * Monitors all alarms in the Communications area, and uses various paging systems to page/notify physicians and staff members * Answers ...

McLaren Lapeer Region

Switchboard Operator

Lapeer, MI

$13.75 - $17.50/hr

Operates the call attendant Cisco Phone system (switchboard) * Monitors all alarms in the Communications area, and uses various paging systems to page/notify physicians and staff members * Answers ...

MyMichigan Health

Switchboard Operator

Midland, MI · On-site

$12.75 - $16.25/hr

Summary This position answers all incoming calls for three medical centers on a multi-trunk switchboard, doctor's exchange, and wall phones. Also answers the after hour calls for Home Care and MPG ...

gtr

Hotel Switchboard/PBX Operator (FT)

Acme, MI

$14.75 - $18.50/hr

Maintain open line of communication with supervisor EDUCATION/EXPERIENCE Customer service experience, switchboard experience a plus. OTHER SKILLS AND ABILITIES This position requires the associate to ...

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Switchboard information

See Michigan salary details

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How much do switchboard jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for switchboard in Michigan is $14.60, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $15.91 per hour, depending on experience, location, and employer.

What are some typical challenges faced by switchboard operators, and how can they be managed effectively?

Switchboard operators often handle a high volume of calls, which can be challenging during peak hours or emergencies. Staying organized, maintaining a calm demeanor, and using efficient note-taking methods can help manage these demands. Operators must also quickly route calls to the correct departments, so strong attention to detail and clear communication skills are essential. Building familiarity with the organization's structure and regularly updating contact information can further streamline the process and reduce errors.

What is the difference between Switchboard vs Receptionist?

AspectSwitchboardReceptionist
Primary RoleManages incoming calls and directs them to appropriate departments or personnelGreets visitors, manages front desk, and handles general administrative tasks
Work EnvironmentCall centers, corporate offices, hospitalsOffice reception areas, corporate front desks
Required SkillsExcellent communication, multitasking, basic technical skillsCustomer service, communication, organizational skills
Common CertificationsNone typically required, but communication or switchboard training can helpCustomer service certifications or administrative training

While both roles involve interaction with visitors and callers, a Switchboard primarily handles incoming calls and directs them efficiently, often in larger organizations or call centers. A Receptionist focuses on greeting visitors, managing appointments, and performing administrative duties at the front desk. Understanding these differences helps organizations assign the right responsibilities and candidates to each role.

What is a switchboard operator?

A switchboard operator is a professional responsible for managing telephone communications within an organization or facility. They operate a switchboard or telephone console to route incoming, outgoing, and interoffice calls, providing information and connecting callers to the appropriate departments or individuals. In addition to handling calls, switchboard operators may also perform administrative tasks such as taking messages, paging staff, and maintaining call logs. This role requires excellent communication skills, attention to detail, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a switchboard operator, and why are they important?

To thrive as a Switchboard Operator, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with telephone systems, computer-based switchboards, and customer relationship management (CRM) software is often required. Excellent interpersonal skills, patience, and the ability to multitask under pressure make someone stand out in this position. These abilities ensure efficient call routing, positive caller experiences, and smooth operation of organizational communications.
What are the most commonly searched types of Switchboard jobs in Michigan? The most popular types of Switchboard jobs in Michigan are:
What are popular job titles related to Switchboard jobs in Michigan? For Switchboard jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Switchboard jobs in Michigan look for? The top searched job categories for Switchboard jobs in Michigan are:
Switchboard jobs near you
Infographic showing various Switchboard job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 100% Physical job distribution, with an average salary of $30,367 per year, or $14.6 per hour.

Switchboard Operator

McLaren

Mount Clemens, MI • On-site

$14 - $17.75/hr

Part-time

Posted 10 days ago

Job description

Position Summary:
Under the general direction of the Supervisor of Communications, performs the duties of Switchboard Operator.
Essential Functions and Responsibilities:
  1. Rapidly and accurately operates a telephone switchboard.

  1. Accurately operates overhead paging system.

  1. Calls desired numbers at the requested time.

  1. Operate computer terminal.

  1. Follow proper techniques on overhead paging and computerized paging.

  1. Ability to follow on-call procedures.

7. Performs other related job duties as requested.
Qualifications:
Required:
• High School Diploma or GED
• One year of prior experience in an office environment requiring customer interaction
Preferred:
• One year of prior work experience as a Switchboard Operator
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About McLaren

Sourced by ZipRecruiter

McLaren Group is globally renowned as one of the world’s most illustrious high-technology brands. Since the formation of McLaren Racing in 1963, McLaren has been pioneering and innovating in the competitive world of Formula 1, forging a formidable reputation which has seen the racing team win 20 World Championships and over 180 races. The Group has built on its successful racing expertise and diversified to include a global, high-performance sports car business, McLaren Automotive, and a game-changing technology and innovation business, McLaren Applied. Despite the broadening of the group’s business interests, McLaren’s goal remains singular: we exist to win in everything we do.

Industry

Automobile dealers and manufacturing

Company size

10,000+ Employees

Headquarters location

Woking, Surrey, GB

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