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Suspense Jobs (NOW HIRING)

Horace Mann

Premium Accounting Analyst

Plano, TX · On-site

$21.44 - $29.16/hr

Suspense & Payment Management * Manage List Bill and Government Allotment premium suspense accounts. * Analyze suspense activity daily and take appropriate action to resolve outstanding items for the ...

Mary Stone Publishing

Crime Fiction Co-Writer

KY · Remote

$23.56 - $27.40/hr

The ideal candidate has a strong understanding of the crime fiction, mystery, thriller, and suspense genres and can consistently produce engaging, high-quality manuscripts that captivate readers.

New

DRG

Loadmaster Scheduler (C-17 TS)

Oklahoma City, OK · On-site

Maintains accurate scheduling records and suspense actions. * Attends weekly scheduling and training meetings as required. * Supports other crew-position scheduling as needed. * Performs other duties ...

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Suspense information

See salary details

$29.5K

$34.3K

$39.5K

How much do suspense jobs pay per year?

As of Sep 2, 2026, the average yearly pay for suspense in the United States is $34,292.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $34,000.00 per year, depending on experience, location, and employer.

What is a suspense?

In an employment or administrative context, 'suspense jobs' typically refer to tasks or assignments that are temporarily on hold or pending further action. These jobs may require additional information, approval, or follow-up before they can be completed. In some industries, suspense jobs are tracked in a 'suspense file' to ensure they are not forgotten and are resolved in a timely manner. The term is most commonly used in accounting, finance, or administrative roles where transactions or duties are awaiting resolution.

What are some common challenges faced by professionals working in suspense writing roles?

Professionals in suspense writing roles often face the challenge of maintaining tension and reader engagement throughout their work. Balancing the pacing of plot reveals without giving too much away too soon, while also ensuring character development remains believable, can be demanding. Collaboration with editors and feedback from beta readers are crucial parts of the process, helping writers refine their storytelling and avoid predictability. Additionally, staying up-to-date with genre trends and audience preferences can be key for long-term success in suspense writing.

What are the key skills and qualifications needed to thrive as a Suspense Manager, and why are they important?

To thrive as a Suspense Manager, you need strong analytical skills, financial acumen, and experience in accounting or finance, often supported by a relevant degree. Familiarity with financial reconciliation software, ERP systems like SAP, and proficiency in Excel are typically required. Attention to detail, problem-solving abilities, and effective communication are important soft skills for managing unresolved account balances and collaborating with other departments. These skills are crucial for ensuring accurate financial records, minimizing discrepancies, and supporting organizational compliance.

What is the difference between Suspense vs Script Supervisor?

AspectSuspenseScript Supervisor
Primary RoleCreates suspense and tension in storytellingEnsures script continuity and accuracy
Required SkillsStorytelling, pacing, editingAttention to detail, script knowledge
Work EnvironmentFilm, TV, theater productionFilm and TV production sets
Common CertificationsNone mandatory, experience preferredExperience in film/TV, sometimes certification

Suspense focuses on creating emotional tension in storytelling, while a Script Supervisor ensures script continuity and accuracy during production. Both roles are essential in film and TV but serve different functions—Suspense is a creative role, whereas Script Supervisor is more technical and detail-oriented.

More about Suspense jobs

What job categories do people searching Suspense jobs look for?

The top searched job categories for Suspense jobs are:

Suspense jobs near you
Infographic showing various Suspense job openings in the United States as of August 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,292 per year, or $16.5 per hour.

Premium Accounting Analyst

Horace Mann

Plano, TX • On-site

$21.44 - $29.16/hr

Full-time

Posted 7 days ago

Job description

Horace Mann is seeking a detail-oriented and analytical Premium Accounting Analyst to support accurate processing, reconciliation, and management of premium payments and customer accounts.
In this role, you'll research and resolve payment discrepancies, reconcile premium activity to the General Ledger, manage suspense accounts, and ensure billing and payment transactions are processed accurately and timely. You'll work across multiple payment methods and systems while partnering with internal teams, financial institutions, and policy payors to resolve issues and maintain the integrity of premium accounting activities.
The ideal candidate brings a strong accounting foundation, excellent research and problem-solving skills, and a commitment to accuracy and exceptional service.
Key Responsibilities
Premium Accounting & Reconciliation
  • Receive, research, and process premium payments rejected by financial institutions.
  • Balance processing systems to the General Ledger daily for Lockbox, Credit Card, and Bank Draft transactions.
  • Ensure premium billing is accurate across Credit Card, Bank Draft, and Direct Notice payment methods.
  • Code premium check exceptions for Lockbox processing.
  • Research policies with missing cash receipts and complete account adjustments as necessary.
  • Research and resolve void check requests related to premium refunds.

Suspense & Payment Management
  • Manage List Bill and Government Allotment premium suspense accounts.
  • Analyze suspense activity daily and take appropriate action to resolve outstanding items for the team and partner departments.
  • Update customer payment methods based on requests from financial institutions or policy payors.
  • Research and complete required external reports accurately and timely.

Customer Account Maintenance
  • Process customer account changes and payment-related transactions, including:
    • Credit card chargebacks
    • Policy cancellations
    • Settlement discrepancies
    • Manual charges
    • Payment mode or method changes
    • Online web payments
  • Process policy cancellations and ensuring required communications are sent to policy payors.
  • Communicate with policy payors through established correspondence systems regarding account and payment activity.

Research, Communication & Resolution
  • Analyze and respond to internal and external communications, including emails, eForms, and research requests.
  • Investigate premium accounting discrepancies and determine appropriate corrective action.
  • Collaborate with internal business partners to resolve payment, billing, and account issues.
  • Maintain clear and accurate documentation of research, decisions, and account adjustments.

Accuracy & Operational Excellence
  • Ensure premium transactions are processed in accordance with established accounting controls, business rules, and procedures.
  • Maintain a high level of accuracy while managing multiple daily priorities and deadlines.
  • Identify recurring issues and opportunities to improve premium accounting processes, controls, and efficiency.

Qualifications & Experience
Required
  • High School Diploma or GED
  • 3+ years of experience in accounts receivable, accounts payable, premium accounting, general accounting, or a related financial operations role.
  • Strong analytical, research, and reconciliation skills.
  • Excellent attention to detail and commitment to accuracy.
  • Strong organizational and time-management abilities.
  • Effective written and verbal communication skills.
  • Ability to manage multiple priorities and independently research issues through resolution.

Preferred
  • Previous experience with premium accounting, insurance billing, or financial services operations.
  • Experience reconciling transactional systems to a General Ledger.
  • Experience researching suspense accounts, payment exceptions, and account discrepancies.

Skills & Competencies
  • Accounting and reconciliation
  • Research and root-cause analysis
  • Attention to detail and accuracy
  • Analytical problem-solving
  • Account and payment processing
  • Written and verbal communication
  • Organization and prioritization
  • Cross-functional collaboration
  • Customer and business partner service
  • Continuous improvement mindset

Additional Information
  • Normal office environment.

Pay Range:
  • $21.44 - $29.16/hr. + bonus

Salary is commensurate to experience, location, etc.
Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.
We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.
EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
For applicants that are California residents, please review our California Consumer Privacy Notice
All applicants should review our Horace Mann Privacy Policy

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