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Suspense Jobs (NOW HIRING)

The Misch Group

Personal Lines CSR

Hamilton, OH

$50K - $65K/yr

Maintain a suspense system to follow up on outstanding orders, correspondence, reports, and follow up on overdue and suspense items. * Be familiar with and follow agency E&O guidelines. * Maintain ...

Cathay Bank

Reconcilement Services Specialist

Rosemead, CA · On-site

$21.63 - $25.48/hr

Perform next day reconciliation of branch cash balances, Branch Capture reconciliation, Teller Exchange GL balancing, monitor various branch suspense GL such as Teller Cash Shortage, Teller Cash ...

The Misch Group

Personal Lines CSR

Cincinnati, OH

Maintain a suspense system to follow up on outstanding orders, correspondence, reports, and follow up on overdue and suspense items. * Be familiar with and follow agency E&O guidelines. * Maintain ...

The Misch Group

Personal Lines CSR

Athens, AL

$50K - $65K/yr

Maintain a suspense system to follow up on outstanding orders, correspondence, reports, and follow up on overdue and suspense items. * Be familiar with and follow agency E&O guidelines. * Maintain ...

Amentum

Risk Mitigation Specialist

Quantico, VA · On-site

$104K/yr

Conduct workload management tasks by providing reasonable and appropriate suspense dates based on documented case prioritization related to timing, monitoring completion status, ensuring suspense ...

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Suspense information

See salary details

$29.5K

$34.3K

$39.5K

How much do suspense jobs pay per year?

As of Aug 7, 2026, the average yearly pay for suspense in the United States is $34,292.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $34,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals working in suspense writing roles?

Professionals in suspense writing roles often face the challenge of maintaining tension and reader engagement throughout their work. Balancing the pacing of plot reveals without giving too much away too soon, while also ensuring character development remains believable, can be demanding. Collaboration with editors and feedback from beta readers are crucial parts of the process, helping writers refine their storytelling and avoid predictability. Additionally, staying up-to-date with genre trends and audience preferences can be key for long-term success in suspense writing.

What are the key skills and qualifications needed to thrive as a Suspense Manager, and why are they important?

To thrive as a Suspense Manager, you need strong analytical skills, financial acumen, and experience in accounting or finance, often supported by a relevant degree. Familiarity with financial reconciliation software, ERP systems like SAP, and proficiency in Excel are typically required. Attention to detail, problem-solving abilities, and effective communication are important soft skills for managing unresolved account balances and collaborating with other departments. These skills are crucial for ensuring accurate financial records, minimizing discrepancies, and supporting organizational compliance.

What is a suspense?

In an employment or administrative context, 'suspense jobs' typically refer to tasks or assignments that are temporarily on hold or pending further action. These jobs may require additional information, approval, or follow-up before they can be completed. In some industries, suspense jobs are tracked in a 'suspense file' to ensure they are not forgotten and are resolved in a timely manner. The term is most commonly used in accounting, finance, or administrative roles where transactions or duties are awaiting resolution.

What is the difference between Suspense vs Script Supervisor?

AspectSuspenseScript Supervisor
Primary RoleCreates suspense and tension in storytellingEnsures script continuity and accuracy
Required SkillsStorytelling, pacing, editingAttention to detail, script knowledge
Work EnvironmentFilm, TV, theater productionFilm and TV production sets
Common CertificationsNone mandatory, experience preferredExperience in film/TV, sometimes certification

Suspense focuses on creating emotional tension in storytelling, while a Script Supervisor ensures script continuity and accuracy during production. Both roles are essential in film and TV but serve different functions—Suspense is a creative role, whereas Script Supervisor is more technical and detail-oriented.

More about Suspense jobs
What job categories do people searching Suspense jobs look for? The top searched job categories for Suspense jobs are:
Suspense jobs near you
Infographic showing various Suspense job openings in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,292 per year, or $16.5 per hour.

Personal Lines CSR

The Misch Group

Hamilton, OH

$50K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Description
This position is responsible for providing assistance to producers in handling and processing of new and renewal business, as well as providing in-house customer service to clients as assigned and requested.


Key Responsibilities
  • Coordinate expirations with producer and/or account executive to obtain renewal and/or new business information. Maintain expiration control log.
  • Market new and renewal business, determine premiums, prepare presentation packets and maintain underwriting and marketing information by carrier.
  • Check new and renewal policies for accuracy in rating, typing, coverages, signatures, and input these transactions to generate billing invoices. Ensure that these items are delivered and/or mailed to client.
  • Receive phone calls and/or emails from clients and companies regarding insurance, claims, or administrative problems, and comply with the requests and/or refer to the producer only when necessary.
  • Maintain a suspense system to follow up on outstanding orders, correspondence, reports, and follow up on overdue and suspense items.
  • Be familiar with and follow agency E&O guidelines.
  • Maintain electronic and/or paper files in an orderly, up-to-date manner.
  • Perform special projects at management's request.


Skills, Knowledge and Expertise
Looking for an industry experienced customer service representative/account manager. Ohio insurance license preferred but not required. Must be a self-starter with good communication skills, both verbal and written.

Experience level: 2 years (preferred but not required)


Benefits
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance