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Supportive Housing Jobs in Rochester, NY (NOW HIRING)

NBT Bank

Affordable Housing Originator

Fairport, NY · On-site

Acts as the primary contact for a designated group of non-profit housing partners that manage grant ... With supportive leadership, we foster an environment where employees are connected, inspired, and ...

NBT Bank

Affordable Housing Originator

Fairport, NY · On-site

Acts as the primary contact for a designated group of non-profit housing partners that manage grant ... With supportive leadership, we foster an environment where employees are connected, inspired, and ...

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Showing results 1-20

All JobsSupportive Housing JobsSupportive Housing Jobs in Rochester, NY

Supportive Housing information

See Rochester, NY salary details

$31.1K

$58.2K

$98.7K

How much do supportive housing jobs pay per year?

As of Jul 18, 2026, the average yearly pay for supportive housing in Rochester, NY is $58,188.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $66,600.00 per year, depending on experience, location, and employer.

What is supportive housing?

Supportive housing is a type of affordable housing that combines rental assistance with on-site services to help people who face complex challenges, such as homelessness, disability, or mental health issues, live more stable and independent lives. Residents typically have access to case management, health care, employment assistance, and other supportive services. This approach helps individuals achieve long-term housing stability while addressing their needs holistically.

What is the difference between Supportive Housing vs Case Manager?

AspectSupportive HousingCase Manager
CredentialsVaries; often includes social work or housing certificationsTypically social work, counseling, or related certifications
Work EnvironmentResidential settings, community agenciesOffice-based, community, or client homes
Employer & IndustryNonprofits, government agencies, housing providersHealthcare, social services, community organizations

Supportive Housing provides housing and support services to individuals with complex needs, while Case Managers coordinate care and connect clients to resources. Supportive Housing focuses on housing stability, whereas Case Managers focus on service planning and advocacy. Both roles often collaborate but serve distinct functions within social services.

What are some common challenges faced by professionals working in supportive housing, and how can they be managed?

Professionals in supportive housing often encounter challenges such as managing complex client needs, navigating mental health or substance use issues, and coordinating with multiple service providers. Building strong communication and problem-solving skills is essential, as is maintaining clear boundaries and practicing self-care to prevent burnout. Teamwork, regular supervision, and ongoing training can help staff effectively support residents while fostering a positive and collaborative work environment.

What are the key skills and qualifications needed to thrive in a Supportive Housing role, and why are they important?

To thrive in a Supportive Housing role, you need a solid understanding of case management, housing regulations, and social services, often supported by a degree in social work, psychology, or a related field. Familiarity with client management systems, housing databases, and relevant certifications like CPR or trauma-informed care is typically required. Strong interpersonal skills, cultural sensitivity, and crisis intervention abilities help professionals build trust and support residents effectively. These skills ensure that individuals in supportive housing receive the resources, stability, and advocacy necessary to achieve long-term housing success and personal well-being.
What are popular job titles related to Supportive Housing jobs in Rochester, NY? For Supportive Housing jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Supportive Housing jobs in Rochester, NY look for? The top searched job categories for Supportive Housing jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Supportive Housing jobs? Cities near Rochester, NY with the most Supportive Housing job openings:
Supportive Housing jobs near you
Infographic showing various Supportive Housing job openings in Rochester, NY as of July 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 54% Full Time, 18% Part Time, 1% Temporary, and 24% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $58,188 per year, or $28 per hour.
Peer Supportive Housing Case Manager

Peer Supportive Housing Case Manager

Helio Health

Rochester, NY • On-site

$20 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Overview
Helio Health is looking for a Peer Case Manager to support its mission of promoting recovery from the effects of substance use and mental health disorders and other health issues. This role is vital to the management and coordination of services to patients/residents participating in our low barrier OMH homeless scattered site supportive housing units. This case manager would support individuals in maintaining housing, navigating health and human services as well as skill development. Provide in-community, in-person support at least 4 times per month upon entry to the program. PCM will work with the individual, in collaboration with collateral supports and services to develop and execute an ISP, with goals and objectives that focus on housing retention, community integration and recovery, reviewing and updating the plan on a quarterly basis. This is aFull-Time position and located at our Supportive Housing First Rochester Program.
Pay Rate: $20.00- $24.00 per hour.
In addition to Helio Health's comprehensive benefits package, Full-Time hires for this position are eligible for a Sign-On Incentive up to $1,500!
Responsibilities
  • Maintains a case load and performs primary case work responsibilities including:
    • Intake, orientation
    • Referrals
    • Counseling
    • Crisis intervention
    • Patient/resident education
    • Case management
    • Reporting and record keeping
    • Consultation with other professionals
    • Coordination of care with other community providers
    • Discharge planning
  • Performs Quality Assurance activities
    • Provides services according to agency policies, procedures, program guidelines, and governmental regulations.
    • Monitors provision of services when assigned.
    • Evaluates programs and identifies strengths/weaknesses.
    • Assists in problem resolution and implementation of supervisor approved program modifications.
  • Participates in program administrative and clinical committees as assigned.
  • Represents agency to the community.
  • Other duties as assigned by supervisor.

Qualifications
  • High school diploma required, associate's degree in a related human services field preferred.
  • Individuals with lived experience preferred.
  • Lived experience with homelessness, behavioral health and/or substance abuse issues.
  • Valid NYS Driver's License preferred.

Our Comprehensive Employee Benefits Package Includes:
  • Health insurance including dental and vision for employees and families.
  • Paid Vacation and Sick leave - No Waiting Period for accruals.
  • Paid holidays, including a floating birthday holiday.
  • 401(k) plan with up to 5% company match.
  • Company paid short-term disability insurance.
  • Company sponsored life insurance.
  • Employee Assistance Program (EAP).

Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law.
Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.
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