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Support Jobs in Connecticut (NOW HIRING)

Soma

Support Associate

South Windsor, CT · On-site

$16.94 - $21.20/hr

About the role As a Support Associate, your role places you both in the back of the house and on the sales floor. You manage inventory processes that keep the customer experience running smoothly ...

New

Maggie McFlys

support

Brookfield, CT · On-site

$15/hr

Our Maggie McFly's ® team is dedicated to making every guests' experience as memorable and enjoyable as possible. However, this isn't possible without our hard-working, dedicated team of ...

Maggie s Management Group LLC

support

Southbury, CT · On-site

$15/hr

Our Maggie McFly's ® team is dedicated to making every guests' experience as memorable and enjoyable as possible. However, this isn't possible without our hard-working, dedicated team of ...

Maggie s Management Group LLC

support

Glastonbury, CT · On-site

$15/hr

Our Maggie McFly's ® team is dedicated to making every guests' experience as memorable and enjoyable as possible. However, this isn't possible without our hard-working, dedicated team of ...

Maggie s Management Group LLC

support

Manchester, CT · On-site

$15/hr

Our Maggie McFly's ® team is dedicated to making every guests' experience as memorable and enjoyable as possible. However, this isn't possible without our hard-working, dedicated team of ...

WITTMANN USA INC

Fabrications Support

Torrington, CT · On-site

$18 - $21.50/hr

Backed by a worldwide sales and service network, the company is renowned for its award-winning local service and support. Job Summary The position will be responsible primarily to clean, prep, and ...

Wittmann USA

Fabrications Support

Torrington, CT · On-site

$18 - $21.50/hr

Backed by a worldwide sales and service network, the company is renowned for its award-winning local service and support. Job Summary The position will be responsible primarily to clean, prep, and ...

Maggie McFly's

support

Middlebury, CT · On-site

$15/hr

Our Maggie McFly's ® team is dedicated to making every guests' experience as memorable and enjoyable as possible. However, this isn't possible without our hard-working, dedicated team of ...

BHCARE INC

Administrative Support

Ansonia, CT · On-site

We are seeking an Administrative Support professional who thrives in a fast-paced environment and is passionate about providing exceptional service to clients, families, and colleagues. This is a ...

marrakech

Support Staff

Bridgeport, CT · On-site

$19.28/hr

About the Role As a Direct Support Professional (DSP) , you'll play a vital role in supporting individuals with developmental and physical disabilities in a residential group home setting. You'll ...

BHcare

Administrative Support

Ansonia, CT · On-site

Administrative Support At BHcare, we believe everyone deserves the opportunity to live a healthy, safe, and fulfilling life. Every day, our teams provide compassionate care and support to individuals ...

BHcare Inc.

Administrative Support

North Branford, CT · Hybrid

We are seeking an Administrative Support professional who thrives in a fast-paced environment and is passionate about providing exceptional service to clients, families, and colleagues. This is a ...

BHcare Inc.

Administrative Support

Ansonia, CT · Hybrid

We are seeking an Administrative Support professional who thrives in a fast-paced environment and is passionate about providing exceptional service to clients, families, and colleagues. This is a ...

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Showing results 41-60

All JobsSupport JobsSupport Jobs in Connecticut

Support information

See Connecticut salary details

$11

$17

$24

How much do support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for support in Connecticut is $17.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.42 per hour, depending on experience, location, and employer.

What is a support?

A Support role typically involves assisting customers or clients by addressing their questions, concerns, or technical issues related to a company's products or services. Support professionals may communicate through various channels such as phone, email, chat, or in-person, aiming to resolve problems efficiently and ensure customer satisfaction. They often document interactions, escalate complex issues, and provide feedback to improve products or services. Support roles can be found in many industries, including technology, retail, healthcare, and finance.

What are the key skills and qualifications needed to thrive as a support specialist, and why are they important?

To thrive as a Support Specialist, you need strong problem-solving abilities, technical knowledge relevant to the supported products or services, and typically a background in customer service or IT. Familiarity with ticketing systems like Zendesk or ServiceNow, CRM software, and sometimes certifications such as CompTIA A+ are often expected. Excellent communication, patience, and conflict-resolution skills help you deliver effective support and build customer trust. These skills ensure timely issue resolution, high customer satisfaction, and efficient collaboration within support teams.

What are some common challenges faced by support team members and how can they be addressed?

Support team members often encounter challenges such as managing high volumes of inquiries, handling difficult customers, and staying updated on product changes. To address these, it's important to develop strong communication and problem-solving skills, utilize knowledge bases efficiently, and collaborate closely with other teams like engineering or product management. Many organizations also offer training programs and regular team meetings to help support staff stay aligned and reduce burnout. Building resilience and leveraging available resources are key to thriving in this fast-paced environment.

What is the difference between Support vs Customer Service Representative?

AspectSupportCustomer Service Representative
Required CredentialsTechnical knowledge, certifications often preferredCommunication skills, sometimes certifications in customer service
Work EnvironmentTechnical settings, help desks, online supportCall centers, retail, online chat
Employer & Industry UsageIT, tech companies, software firmsRetail, telecom, service industries
Common Search & ComparisonTechnical support vs customer service

Support roles typically focus on resolving technical issues and require specialized knowledge, while Customer Service Representatives handle general customer inquiries and provide assistance through various communication channels. Both roles aim to enhance customer satisfaction but differ in technical complexity and work environment.

What are the most commonly searched types of Support jobs in Connecticut?

The most popular types of Support jobs in Connecticut are:

Support jobs near you
Infographic showing various Support job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 2% Temporary, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $36,787 per year, or $17.7 per hour.

Support Coach- Direct Support Professional

South Windham, CT • On-site

Horizons Programs Inc
See more jobs at Horizons Programs Incexternal

$19.25 - $21.75/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 29 days ago

Key responsibilities

  • Provide direct supports, teaching and modeling to individuals with intellectual and developmental disabilities.

  • Support individuals in working toward their personal goals as identified in their Individual Service Plan (ISP).

  • Monitor performance, help individuals meet their responsibilities, and document relevant developments.

Job description

Support Coach (Direct Support Professional – DSP)



Opportunities available in both our Supported Living and Supported Employment and Options programs 

Part-time and full-time opportunities with day, evening, and weekend shifts available. 


Horizons is hiring Support Coaches to provide supports to individuals with intellectual and developmental disabilities. For over 40 years, Horizons has fostered dignity, connection, and inclusion across Connecticut. As a Support Coach, you’ll build real relationships while empowering individuals to achieve their personal and professional goals.


What You’ll Do:

  • Provide direct supports, teaching and modeling.
  • Support individuals in working toward their personal goals as identified in their Individual Service Plan (ISP).
  • Monitor performance and help individuals meet job or home responsibilities successfully each day.
  • Administer medications according to physician’s orders and DDS guidelines.
  • Communicate clearly and respectfully, always centering the individual’s voice and privacy.
  • Encourage independence while remaining responsive and compassionate during moments of challenge.
  • Participate in training, complete documentation thoughtfully, and keep your manager informed of relevant developments.

Why This Role Matters:

Your guidance helps build confidence, skills, and purpose. Whether you're supporting someone through a new task or celebrating their on-the-job success, your work has a lasting impact—on individuals, families, and the greater community.


What You’ll Receive:
Starting Pay: $19.25-$21.75
Part-Time Benefits:

  • 401(k) with a 4% employer match
  • Vision, Pet, and Voluntary Life Insurance

Full-Time Benefits:

  • All of the above, plus:
  • Health and Dental Insurance
  • Short-Term Disability and Life Insurance


What You’ll Need:

  • Be 21 years or older
  • High school diploma or equivalent
  • Valid Connecticut driver’s license, reliable transportation, and an acceptable driving record
  • At least 2 years of relevant experience (or approved equivalent)
  • Ability to pass a criminal background and license check
  • Physical ability to lift 50 pounds, assist with mobility, and respond to emergencies, including CPR/First Aid


Why Horizons?


Horizons is a deeply rooted, mission-driven nonprofit committed to inclusion, creativity, and person-centered support. From our beginnings as a summer camp to becoming a year-round provider of Supported Employment, Living, and Educational Services, we support nearly 1,700 individuals annually—with heart and high expectations.

We believe in seeing possibility—where others might not—and in helping people achieve more than they thought possible.

Learn more at www.horizonsct.org

A Note to Potential Applicants:


We know the strongest teams are built on diversity—of backgrounds, experiences, and perspectives. Studies show that people from underrepresented groups often hesitate to apply unless they meet every qualification. If this role excites you, we encourage you to apply—even if you don’t check every single box.

Your cover letter is a great place to share what draws you to this work and what you hope to contribute to the Horizons community. We’d love to hear from you.