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Support Jobs in Connecticut (NOW HIRING)

Theory

Support Associate

Westport, CT · On-site

$17.25 - $22.25/hr

The Support Associate partners with the management and sales team to ensure a seamless flow between front and back of house. This role should be well versed in standard operating procedures and ...

Family Options

Support Assistant

Prospect, CT · On-site

$17.75 - $18.75/hr

Position Summary The Support Assistant (SA) provides direct care and habilitative services to individuals in accordance with DDS regulations, Agency policies, and each individual's Plan of Service ...

Strong Start Early Care & Education

Support Teacher

Wilton, CT · On-site

$14.50 - $18.75/hr

Many of our support staff members advance into full teacher roles, so this is a great opportunity for anyone hoping to build a long-term career in early education. Why Work With Us At Strong Start ...

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Showing results 21-40

All JobsSupport JobsSupport Jobs in Connecticut

Support information

See Connecticut salary details

$11

$17

$24

How much do support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for support in Connecticut is $17.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.42 per hour, depending on experience, location, and employer.

What is a support?

A Support role typically involves assisting customers or clients by addressing their questions, concerns, or technical issues related to a company's products or services. Support professionals may communicate through various channels such as phone, email, chat, or in-person, aiming to resolve problems efficiently and ensure customer satisfaction. They often document interactions, escalate complex issues, and provide feedback to improve products or services. Support roles can be found in many industries, including technology, retail, healthcare, and finance.

What are the key skills and qualifications needed to thrive as a support specialist, and why are they important?

To thrive as a Support Specialist, you need strong problem-solving abilities, technical knowledge relevant to the supported products or services, and typically a background in customer service or IT. Familiarity with ticketing systems like Zendesk or ServiceNow, CRM software, and sometimes certifications such as CompTIA A+ are often expected. Excellent communication, patience, and conflict-resolution skills help you deliver effective support and build customer trust. These skills ensure timely issue resolution, high customer satisfaction, and efficient collaboration within support teams.

What are some common challenges faced by support team members and how can they be addressed?

Support team members often encounter challenges such as managing high volumes of inquiries, handling difficult customers, and staying updated on product changes. To address these, it's important to develop strong communication and problem-solving skills, utilize knowledge bases efficiently, and collaborate closely with other teams like engineering or product management. Many organizations also offer training programs and regular team meetings to help support staff stay aligned and reduce burnout. Building resilience and leveraging available resources are key to thriving in this fast-paced environment.

What is the difference between Support vs Customer Service Representative?

AspectSupportCustomer Service Representative
Required CredentialsTechnical knowledge, certifications often preferredCommunication skills, sometimes certifications in customer service
Work EnvironmentTechnical settings, help desks, online supportCall centers, retail, online chat
Employer & Industry UsageIT, tech companies, software firmsRetail, telecom, service industries
Common Search & ComparisonTechnical support vs customer service

Support roles typically focus on resolving technical issues and require specialized knowledge, while Customer Service Representatives handle general customer inquiries and provide assistance through various communication channels. Both roles aim to enhance customer satisfaction but differ in technical complexity and work environment.

What are the most commonly searched types of Support jobs in Connecticut?

The most popular types of Support jobs in Connecticut are:

Support jobs near you
Infographic showing various Support job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 2% Temporary, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $36,787 per year, or $17.7 per hour.

Direct Support Professionals

Enfield, CT • On-site

Supported Living Group LLC
Individual, Family and Community Social Assistance • 11 - 50 employees
Learn more about Supported Living Group LLCexternal

$17 - $18/hr

Full-time, Part-time

Medical, Dental, Vision, Life, PTO

Re-posted 13 days ago

Job description

WHO ARE WE?Founded and headquartered in Danielson in 2006, with additional program locations established in Avon and Bethany Connecticut, The Supported Living Group (SLG) provides industry leading non-medical community based and person centered support services throughout the state of Connecticut. Schedule: Sunday 8:00am- 4:00pm, Saturday 7:30am- 3:30pm- every other weekendMonday and Wednesday 7:30am to 10pmThursday- 7:30am- 4:00pm WHAT'S YOUR DAY LIKE?Are you ready for an exciting opportunity to support individuals in their journey towards independence and personal growth? Join our team at The Supported Living Group as a Full Time or Part Time Direct Support Professional! In this role, you will have the privilege of assisting with household chores and tasks, driving to appointments, providing assistance with personal hygiene, and helping to develop routines that promote independence and self-sufficiency. But that's not all! You will also have the rewarding task of teaching essential life skills, such as grocery shopping and budgeting, empowering individuals to confidently navigate the challenges of everyday life.With every task you accomplish, you will be making a positive impact on someone's life and helping them achieve their goals. Don't miss out on this thrilling opportunity to be a catalyst for change and growth. Apply now and join us in making a difference!  WHAT MATTERS MOSTTo thrive in this exciting role as a Full Time or Part Time Direct Support Professional, there are certain skills and qualifications that will set you up for success. A desire to improve the quality of life for individuals with disabilities is a key attribute we seek in our Direct Support Professionals. Knowledge and skills required for the position are:Excellent CommunicationProblem-Solving and flexibilityA commitment to the health and wellbeing of othersA high school education (or GED)Reliable transportation with a valid driver's license, insurance and registrationMust be at least 18 years or older with a personal cell phoneWe value passion and a willingness to learn!READY TO JOIN OUR TEAM? Full-Time individuals will be provided great benefits such as Medical, Dental, Vision, Life Insurance, Health Savings Account, Flexible Spending Account, My CT Savings Account Competitive Salary, and Paid Time Off. Apply now and let your passion shine through in this exciting position!If you're ready to take your career to the next level and join a team that values hard work and good times, Apply NOW!DCP Cert # HCA0001097EEO