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Support Manager Jobs in Warren, IN (NOW HIRING)

... supporting the Company's long-term growth and operational excellence. The Operations Manager works ... closely with supervisors, drivers, warehouse personnel, sales teams, customers, and executive ...

The Account Manager/Salesman is responsible for growing Metal Source's customer base and ... Support the Chief Commercial Officer in executing monthly and annual sales plans across assigned ...

... the support they need to succeed. We take pride in our teams! P erformance - We totally own our ... Job Summary The General Manager contributes to the success of Applebee's through the direction and ...

Shift Manager

Wabash, IN

$14 - $17.75/hr

Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...

New

Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...

Shift Manager

Bluffton, IN · On-site

$13.75 - $17.25/hr

Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...

Restaurant Manager

Marion, IN · On-site

$16/hr

Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...

Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...

Shift Manager

Huntington, IN

$14.25 - $18/hr

Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...

The Account Manager/Salesman is responsible for growing Metal Source's customer base and ... Support the Chief Commercial Officer in executing monthly and annual sales plans across assigned ...

Shift Manager

Marion, IN · On-site

$15.50/hr

Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...

Shift Manager

Bluffton, IN

$13.75 - $17.25/hr

Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...

Shift Manager

Wabash, IN · On-site

$14 - $17.75/hr

Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...

As a handson leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant. Responsibilities The General Manager is the strategic leader of the ...

Shift Manager

Huntington, IN

$14.25 - $18/hr

Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...

As a handson leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant. Responsibilities The General Manager is the strategic leader of the ...

Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...

Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...

As a Project Manager, you'll lead construction projects from planning through to completion ... We believe in empowering our team members, offering opportunities for growth, and supporting your ...

As a handson leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant. Responsibilities The General Manager is the strategic leader of the ...

Showing results 41-60

Support Manager information

See Warren, IN salary details

$23.9K

$72.1K

$128.5K

How much do support manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for support manager in Warren, IN is $72,081.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,600.00 and $96,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What cities near Warren, IN are hiring for Support Manager jobs? Cities near Warren, IN with the most Support Manager job openings:

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Job description

Position Overview:

The Operations Manager is responsible for leading warehouse, transportation, inventory, and facility operations to ensure exceptional customer service, operational efficiency, and employee development. This position plays a critical role in achieving safety, quality, productivity, and financial performance objectives while supporting the Company's long-term growth and operational excellence.

The Operations Manager works closely with supervisors, drivers, warehouse personnel, sales teams, customers, and executive leadership to drive continuous improvement, develop employees, and ensure operational processes are executed consistently across the branch. This position requires strong leadership, business acumen, communication, and problem-solving skills, along with the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities:

  • Lead daily warehouse, transportation, inventory, and facility operations to ensure safety, service, productivity, and quality objectives are achieved.
  • Develop, coach, and hold supervisors and team members accountable for performance, policy compliance, and operational results.
  • Monitor operational KPIs, labor efficiency, inventory accuracy, fill rates, damage performance, and service metrics to drive continuous improvement.
  • Manage staffing, scheduling, payroll efficiency, employee retention, and workforce planning to support operational demands.
  • Ensure inventory control processes, quality control procedures, and shipping operations are executed accurately and consistently.
  • Oversee facility maintenance, equipment readiness, security practices, and vendor relationships to support safe and efficient operations.
  • Lead safety initiatives, compliance programs, inspections, and corrective actions to maintain a safe work environment and achieve safety goals.
  • Partner with sales, transportation, and customer-facing teams to resolve service issues and ensure customer expectations are met.
  • Manage departmental budgets, operating expenses, capital expenditures, and cost-control initiatives to support financial performance.
  • Drive process improvement, Lean initiatives, operational planning, and strategic projects that improve efficiency, service, and employee engagement.

Qualifications:

  • Bachelor's degree in Business, Supply Chain, Logistics, Operations Management, or a related field preferred.
  • 5 or more years of warehouse, distribution, transportation, logistics, or operations leadership experience preferred.
  • Strong leadership, communication, organizational, analytical, and problem-solving skills.
  • Experience managing operational KPIs, labor planning, budgets, inventory control, safety programs, and continuous improvement initiatives.

Requirements:

  • Satisfactory criminal history check
  • Satisfactory credit history check
  • Signed confidentiality agreement (completed during onboarding)

Benefits:

Our employee owners enjoy many benefits, such as:

  • Company performance bonuses
  • Overtime & weekly pay
  • Employee Stock Ownership Plan (ESOP)
  • Up to 112 Hours of PTO in first year
  • 401(k) retirement plan with company matching
  • Employee discounts on wide range of home building materials
  • Medical, dental, and vision coverage
  • Life & Disability Insurance
  • Parental leave
  • Wellness program
  • Safety bonus for applicable positions
  • Ongoing training and development
  • And much more!