... supporting the Company's long-term growth and operational excellence. The Operations Manager works ... closely with supervisors, drivers, warehouse personnel, sales teams, customers, and executive ...
... supporting the Company's long-term growth and operational excellence. The Operations Manager works ... closely with supervisors, drivers, warehouse personnel, sales teams, customers, and executive ...
The Account Manager/Salesman is responsible for growing Metal Source's customer base and ... Support the Chief Commercial Officer in executing monthly and annual sales plans across assigned ...
The Account Manager/Salesman is responsible for growing Metal Source's customer base and ... Support the Chief Commercial Officer in executing monthly and annual sales plans across assigned ...
... the support they need to succeed. We take pride in our teams! P erformance - We totally own our ... Job Summary The General Manager contributes to the success of Applebee's through the direction and ...
... the support they need to succeed. We take pride in our teams! P erformance - We totally own our ... Job Summary The General Manager contributes to the success of Applebee's through the direction and ...
Shift Manager
$14 - $17.75/hr
Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...
New
Quick apply
Shift Manager
$14 - $17.75/hr
Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...
New
Restaurant Manager
Bluffton, IN · On-site
Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...
Restaurant Manager
Bluffton, IN · On-site
Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...
Shift Manager
Bluffton, IN · On-site
$13.75 - $17.25/hr
Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...
Shift Manager
Bluffton, IN · On-site
$13.75 - $17.25/hr
Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...
Restaurant Manager
Marion, IN · On-site
$16/hr
Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...
Restaurant Manager
Marion, IN · On-site
$16/hr
Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...
Restaurant Manager
Huntington, IN · On-site
$16/hr
Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...
Restaurant Manager
Huntington, IN · On-site
$16/hr
Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...
Shift Manager
$14.25 - $18/hr
Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...
Shift Manager
$14.25 - $18/hr
Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...
Account Manager
Wabash, IN · On-site
The Account Manager/Salesman is responsible for growing Metal Source's customer base and ... Support the Chief Commercial Officer in executing monthly and annual sales plans across assigned ...
Account Manager
Wabash, IN · On-site
The Account Manager/Salesman is responsible for growing Metal Source's customer base and ... Support the Chief Commercial Officer in executing monthly and annual sales plans across assigned ...
Shift Manager
Marion, IN · On-site
$15.50/hr
Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...
Shift Manager
Marion, IN · On-site
$15.50/hr
Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...
Shift Manager
$13.75 - $17.25/hr
Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...
Quick apply
Shift Manager
$13.75 - $17.25/hr
Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...
Shift Manager
Wabash, IN · On-site
$14 - $17.75/hr
Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...
Shift Manager
Wabash, IN · On-site
$14 - $17.75/hr
Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...
General Manager
Huntington, IN · On-site
As a handson leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant. Responsibilities The General Manager is the strategic leader of the ...
General Manager
Huntington, IN · On-site
As a handson leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant. Responsibilities The General Manager is the strategic leader of the ...
Shift Manager
$14.25 - $18/hr
Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...
Quick apply
Shift Manager
$14.25 - $18/hr
Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...
General Manager
Marion, IN · On-site
As a handson leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant. Responsibilities The General Manager is the strategic leader of the ...
General Manager
Marion, IN · On-site
As a handson leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant. Responsibilities The General Manager is the strategic leader of the ...
Restaurant Manager
Marion, IN · On-site
Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...
Restaurant Manager
Marion, IN · On-site
Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...
Shift Manager
$15.50/hr
Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...
Quick apply
Shift Manager
$15.50/hr
Our Wendy's supports Dave's values and we continue to carry on his legacy through our operations ... As a Wendy's Shift manager you will be integrated into our team environment where leaders of your ...
Project Manager
Markle, IN · On-site
As a Project Manager, you'll lead construction projects from planning through to completion ... We believe in empowering our team members, offering opportunities for growth, and supporting your ...
Project Manager
Markle, IN · On-site
As a Project Manager, you'll lead construction projects from planning through to completion ... We believe in empowering our team members, offering opportunities for growth, and supporting your ...
As a handson leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant. Responsibilities The General Manager is the strategic leader of the ...
As a handson leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant. Responsibilities The General Manager is the strategic leader of the ...
Support Manager information
See Warren, IN salary details
$23.9K - $33.4K
9% of jobs
$33.4K - $42.9K
15% of jobs
$44K is the 25th percentile. Wages below this are outliers.
$42.9K - $52.4K
14% of jobs
$52.4K - $61.9K
9% of jobs
The median wage is $66.7K / yr.
$61.9K - $71.4K
9% of jobs
$71.4K - $80.9K
10% of jobs
$80.9K - $90.4K
11% of jobs
$91.2K is the 75th percentile. Wages above this are outliers.
$90.4K - $99.9K
6% of jobs
$99.9K - $109.4K
14% of jobs
$109.4K - $118.9K
2% of jobs
$118.9K - $128.5K
3% of jobs
$23.9K
$72.1K
$128.5K
How much do support manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a support manager, and why are they important?
What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?
What is the difference between Support Manager vs Customer Service Supervisor?
| Aspect | Support Manager | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees support teams, manages escalations, develops support strategies | Supervises customer service representatives, handles daily customer interactions |
| Required Skills | Leadership, technical knowledge, problem-solving | Communication, conflict resolution, customer focus |
| Work Environment | Support centers, technical environments | Call centers, retail, service industries |
| Common Certifications | ITIL, customer service management certifications | Customer service certifications, leadership training |
The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.
What does a support manager do?
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 10 days ago
Job description
Position Overview:
The Operations Manager is responsible for leading warehouse, transportation, inventory, and facility operations to ensure exceptional customer service, operational efficiency, and employee development. This position plays a critical role in achieving safety, quality, productivity, and financial performance objectives while supporting the Company's long-term growth and operational excellence.
The Operations Manager works closely with supervisors, drivers, warehouse personnel, sales teams, customers, and executive leadership to drive continuous improvement, develop employees, and ensure operational processes are executed consistently across the branch. This position requires strong leadership, business acumen, communication, and problem-solving skills, along with the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities:
- Lead daily warehouse, transportation, inventory, and facility operations to ensure safety, service, productivity, and quality objectives are achieved.
- Develop, coach, and hold supervisors and team members accountable for performance, policy compliance, and operational results.
- Monitor operational KPIs, labor efficiency, inventory accuracy, fill rates, damage performance, and service metrics to drive continuous improvement.
- Manage staffing, scheduling, payroll efficiency, employee retention, and workforce planning to support operational demands.
- Ensure inventory control processes, quality control procedures, and shipping operations are executed accurately and consistently.
- Oversee facility maintenance, equipment readiness, security practices, and vendor relationships to support safe and efficient operations.
- Lead safety initiatives, compliance programs, inspections, and corrective actions to maintain a safe work environment and achieve safety goals.
- Partner with sales, transportation, and customer-facing teams to resolve service issues and ensure customer expectations are met.
- Manage departmental budgets, operating expenses, capital expenditures, and cost-control initiatives to support financial performance.
- Drive process improvement, Lean initiatives, operational planning, and strategic projects that improve efficiency, service, and employee engagement.
Qualifications:
- Bachelor's degree in Business, Supply Chain, Logistics, Operations Management, or a related field preferred.
- 5 or more years of warehouse, distribution, transportation, logistics, or operations leadership experience preferred.
- Strong leadership, communication, organizational, analytical, and problem-solving skills.
- Experience managing operational KPIs, labor planning, budgets, inventory control, safety programs, and continuous improvement initiatives.
Requirements:
- Satisfactory criminal history check
- Satisfactory credit history check
- Signed confidentiality agreement (completed during onboarding)
Benefits:
Our employee owners enjoy many benefits, such as:
- Company performance bonuses
- Overtime & weekly pay
- Employee Stock Ownership Plan (ESOP)
- Up to 112 Hours of PTO in first year
- 401(k) retirement plan with company matching
- Employee discounts on wide range of home building materials
- Medical, dental, and vision coverage
- Life & Disability Insurance
- Parental leave
- Wellness program
- Safety bonus for applicable positions
- Ongoing training and development
- And much more!
About Palmer-Donavin Manufacturing
Sourced by ZipRecruiter
Industry
Manufacturing
Company size
501 - 1,000 Employees
Headquarters location
Grove City, OH, US
Year founded
1907